Andrew has gone above and beyond helping us with our homeowner's insurance needs in a challenging market. We were very satisfied with the coverage and rate we were able to secure with him. He's had excellent communication, responsiveness, and professionalism anytime we've reached out, and continues to give us confidence that we're being taken care of by someone who really cares. A rare and lucky find indeed! read more

The folks at Alitt Agency are true professionals and work very hard to answer my questions thoroughly. I trust them and appreciate all their hard work over the years. Thank you! read more

Alitt Insurance Agency was recommended to us when we needed home insurance. We were new to the whole home experience and everything that came with it. And let me just tell you, Andrew has been incredible with helping us find good, affordable home insurance and car insurance. He then went on to help us set up renters insurance as well. It's so quick and painless having Andrew in your corner when it come to insurance! Thank you so much, Andrew (& Alitt Insurance Agency). read more

These people are rip-offs, as a new home buyer, I was already covered the my escrow company, yet knowing this they still charged me 1,400, Beth said she was very familiar with v.a. loans. If she was very familiar, she should of known that I was already covered. Yet they took my money anyway. When the V.A. found out, they told me I was already covered, so I canceled this insurance less than 1 month later, after promises by Andrew of a refund, Beth promised to make it right and send a refund. I GOT NOTHING BUT THE RUN AROUND. they illegally KEPT MY MONEY, im not done with these Theives, they will soon hear from the Fed's. Don't waste your time with these Theives. Find a legitimate business. read more

I don't even remember how I ended up with this brokerage but it's very hard to Insure Big Bear properties, so ALL I ever want is to be able to renew my policy with an insurance company that will take us. Anyway, I have cringed ever single year at the thought of having to deal with Andrew. He is Without a doubt the most Inconsistent, difficult, and argumentative person that I've had to do business dealings with. Other companies I've used just take care of business for you in a timely fashion, everyone gets paid and everyone is happy. Here, get ready to work for this brokerage because there will no doubt Be an issue you need to make a phone call to sort out. read more

Beth and Andrew have a demonstrated ability to provide great customer service, competitive insurance products at reasonable prices.

It was the worst process I have ever dealt with trying to get an estimate for insurance with Beth. I even told her someone was referring me to her. WOW! No communication and she knew I had no insurance on 6/1 but did she check in and say things were delayed? No. She emails back on the 9th requesting more and more information that could have all been provided up front if she know the process. TERRIBLE! From the start! I never felt like a client she wanted just someone she had to deal with because I was a referral of a big client. I will let them know a big joke! Go elsewhere. read more

I have been with Alitt Insurance Agency since 2015, and over the course of 3 years, they have been my go-to for any kind of insurance that I have needed. - Apartment Insurance (at a handful of different addresses), Home Owners Insurance (on two homes), Car Insurance (two vehicles) and now Umbrella Insurance. If Alitt insurance is my go-to agency, then Andrew Hernandez is my go-to agent, as he has been for this duration, and I cannot even begin to tell you the amount of times that he has sat me down to explain different policy options or additions. I probably shouldn't advertise this here, but Andrew has even answered his personal phone on his own time on the weekend and has drafted me up documents in the midst of a financial emergency! As most of you know, dealing with any type of business in which we aren't intimate can be intimidating, especially when dealing with that which is supposed to safeguard you from unexpected tragedy. So when it comes to making these choices, one wants to be sure that they not only have all of the information, but that they are interpreting what they have read correctly. Not only do I feel like Andrew has gone above and beyond to give me his time, but further, I have seen him work vigorously just to give me the option to save money. I can't even imagine myself ever considering another agency or agent. In fact, I hope that he enjoys working with me as much as I do! Thank you Alitt and Andrew!!! read more

I have used ALLIT insurance for over 15 years. Could be 20 by now...They are amazing! Efficient, competitive and good at all the insurance needs I have. Way past the sign up phase. I recommend them unreservedly. When I email a question I need answered, it comes back almost immediately. Every time. ALLIT has a great insurance team!!! A++ read more

We've been with Alitt Insurance for many many years. Beth and Andrew are both super responsive and super knowledgeable. They are family run and have fantastic customer service. read more

I've been working with Andrew since 2016 and he is amazing! He and his team are extremely responsive, efficient and quick! I can't stress enough how helpful and reliable they have been. We feel confident providing Andrew with all of our business and would refer them in a heartbeat! Give Andrew a try and you'll be happy you made this decision! read more

I used to try not to think about insurance because it was one of those things you had to have, it was expensive, it was confusing, and I basically hated it. Then I was referred to Andrew and Beth at Alitt Insurance Agency by a friend of mine, and insurance became something that was easy, affordable, and genuinely helpful. Andrew made switching insurance providers super easy. I was able to insure my car, motorcycle, and get renter's insurance all for less than what I was paying for auto insurance alone. He explained the policies in a way that made sense, and helped me choose the right amount of coverage. No one wants to actually have to file an insurance claim, but that did happen to me. I got mugged in NYC and filed a claim through the renter's insurance to reduce my loss. Andrew was genuinely concerned when I phoned him, and made sure I had everything I needed to navigate the claim process. I highly recommend Alitt to anyone who is even slightly unhappy with their current insurance situation. read more

IF THEY HAD 10 STARS to give, Beth Ann and her team would definitely get them!! I have worked with Beth Ann Alitt for about 9 years now. Started on having her insure my own home. I work in real estate and have referred her to most of my clients, all of whom have been impressed with her service, responsiveness, and terrific rates. I had one client call her on their homeowner's policy and it turns out that she could provide a superior plan for about $700 less per year compared to what they were paying previously!!! Not only does she provide a great insurance rate, she ACTUALLY EXPLAINS THE POLICIES and makes suggestions that make sense! How many times have you really talked to your insurance agent? With Beth Ann, you can call her any time. She will usually call you or email you right back, and if she can't get you the info you need right away, she will acknowledge the inquiry and let you know when she will be able to get back to you. Amazing...there is still customer service in this day and age. I would highly recommend Alitt Insurance Agency! read more

Switched over to Alitt Insurance Agency in April 2011 and spoke with Andrew. He was very knowledgable and helpful. I was with AAA for 8 years and was paying so much for things I never used AND it turns out I wasn't even fully covered. Thanks to Andrew I learned that protection is key and I now have my two cars, scooter and home insured with him. I really appreciate the work he does for me. I would definitely recommend his services to anybody looking to get a better deal on their insurance. Call him up and he'll give you a free quote, you won't be disappointed. read more

Been using Beth and Andrew for years glad they're finally on yelp!! No joke everyone I send them everyone I know and literally 95% of the time they save them a lot of $!!! You can shop yourself crazy for insurance and think you're getting the best deal ever.... one phone call to Andrew and within 10minutes he saves you even more :) They're insanely efficient too, I've had friends at a dealership purchasing a car, we TEXT Andrew the VIN# when sitting down to sign the final papers... before we were even done signing Andrew had temporary insurance cards in our email inbox. TALK ABOUT FAST!! I cannot recommend them enough, as simply as I can put it: If you don't call Andrew you're wasting $$$!!! read more

Andrew has always been very responsive to us. If he doesn't have the answer, he will find out and/or point you to someone who can help. I highly recommend Alitt Insurance Agency to anyone! It is especially helpful to be able to talk to a person quickly who can explain things clearly and has patience with answering questions. Keep up the great service!! read more

Alitt Insurance particularly Andrew Hernandez is simply amazing. Not only will he get back to your inquiries usually in minutes, he's really out there for your best interest. Not only in saving dollars but in making sure you have the right coverages and the correct amounts depending on each unique risk exposure. He's really been a tremendous asset us as we purchased a new home and he's so good at what he does that we bundled our auto and an excess policy as well. I didn't realize what a good broker was and thought they were all a dime a dozen. No way! This guy will make your life simpler, save you money and make sure you're covered - Amazing job and never ceases to continue to step up his performance even after he's bound all of our coverages for the year! read more

I love Alitt Insurance Agency. Andrew and Beth Ann are the best insurance agents I have ever worked with. Andrew takes the time to explain the policy, saves me a bunch of money and keeps me organized. Alitt Insurance Agency's customer is 2nd to none and they really won me over as a life customer when I got into a really bad car accident last year. I was rearended at a dead stop on the freeway and could not take care of business by myself. Beth Ann who was on vacation, took my call and handled everything for me. I would recommend anyone who needs insurance to Alitt. read more

Andrew Hernandez gave me a quote and helped me save over $240 off of my 6 month premium over USAA. A few months later one of my vehicles was in an accident and Andrew contacted me to make sure that everyone was okay. The vehicle was a total loss and needed to be removed from my policy along with the other insured. He promptly took both off of my policy and readjusted my premium. I will am completely satisfied with my coverage and and service. I recommend going through Andrew if you are seeking to save some money yet not give up any coverage or quality in customer service! read more

I refer all my clients to Alitt. Andrew has such a wonderful personality. He is quick competitive, and extremely knowledgable. He even makes switching quick and painless. read more

Beth Ann and Andrew have been such a relief for us in terms of insurance help over the last 10 years or so. Agree with every 5 star review on here, has been our experience as well, and I feel people really need to know that there are caring, hands-on agents out there like Alitt. Our insurance situation is always changing and not terribly simple, and both Beth Ann and Andrew team up to help, take it in stride, and do the work it takes to figure things out to our advantage. I have no doubt they have saved us hours and hours of stress and money in the way they handle our various insurance needs. They are just so incredibly responsive and they have always come through with very pleasant enthusiasm to boot. Insurance is a terrible business and somehow the Alitt team actually make it pleasurable to deal with. Don't go anywhere else if you live anywhere in California! read more

Andrew is the best! He made everything really easy for me to set up, and did a great job explaining the whole process. I would definitely recommend Alitt, and Andrew, to anyone needing insurance! read more

Incredible and highly recommended! I've been with Alitt Insurance Agency since I moved to California almost 5 years ago. I originally moved to California for a job, right after college and not knowing much about some of the adult things in life (like insurance). I called Beth one day and she's been helping to take care of me since. They found me the best rates and explained clearly the appropriate coverage for me. I've been involved in 4 accidents (not all my fault) since then and I can always count on Beth and Andrew to help me through the process and ease the frustrations usually involved with getting in an accident. There's just something about them that gives very personal connection and feels like you have some great people on your team. I've recommended Alitt Insurace Agency to anyone that I know that has been looking for insurance, and everyone that has gone with them has been very happy. Hands down the best service of any company that I've worked with. Thanks! read more

Insurance rates don't get better than this. I pay so little that the first thing that others ask me is if I have full coverage - and when they hear yes their jaw drops. Andrew always immediately responds to me, and conveniently I can just send him a text of what I need if I'm at work and don't have time to talk. Everything gets done immediately. Luckily I haven't been in an accident in many years, which at the time I had my insurance through Beth. She made everything easy to deal with and I received a check for more than what I originally paid for the car. Talk about awesome! And I know that Andrew would provide the same service, if not better. Unfortunately, everybody I know refuses to change insurance providers - that is their loss! My suggestion is to just give Andrew a call, text, or e-mail, and see just how much you can save. The sooner you do it, the more money you'll save. read more

I wanted to thank Alitt Insurance for always being there for me and getting me the best deal on my coverage. I have been with Alitt Insurance for almost 10 years now and I always get speedy service and the rates are by far more fair than I was quoted at other agencies. Currently I have them covering my car, motorcycle and home. Again thank you Alitt Insurance! read more

We've been with Alitt Insurance for...??? years? So long I can't remember. Beth and Andrew have been wonderful to us, and our kids elected to use Alitt Insurance when they began paying for their own coverage. Alitt always makes sure we get the best price for the best coverage - Thanks! read more

Highly recommend Andrew and the team at Alitt Insurance!!! Fantastic service, excellent communication and extensive knowledge give these guys the edge over all other insurance agencies I've dealt with. If you're looking for insurance, I would absolutely check in with these guys! read more

Alitt is the best insurance company I've ever worked with! Beth Ann goes above and beyond to help me each time I need them. They always respond immediately to your needs. She even helped me shop for a new car when my car was totaled! I recommend them 110%. read more

Beth is awesome. She responds very quickly to my questions and explains everything in detail. I highly recommend her !

Andrew Hernandez/Alitt Insurance Agency should be in Webster's Dictionary defining the acronym ASAP. Sometimes I WORRY that I am their only customer, responses are THAT fast and THAT personal. In the day and age of the email, Andrew does not hesitate to pick up the phone and put my worried mind to rest. I could not ask for a better insurance agent! read more

Beth and Andrew are great; they had options for insuring my home and car in Big Bear that local agents couldn't touch and saved me money while doing it. They were willing to go the extra mile by advocating for me and my home when the underwriters had reservations about insuring the home. They went above and beyond for me. I can easily say this is the happiest I have ever been with an insurance agent. Thanks Beth and Andrew. read more