Steer clear of this business. I purchased an oversized wall mirror less than three years ago, and the silver backing is already deteriorating. It seems their lower prices come at the cost of using poor-quality materials. They'll only replace the mirror if you pay for installation again--what a disappointment! It's no surprise this company ranks among the lowest-rated local glass providers. read more

Started with a visit on Le saint dr. They have a nice sized showroom. The staff there are very helpful and can provide additional information with product literature. Installation was scheduled and completed within a couple of weeks. We had a small issue with a scratch on one of the panels of the shower glass, but there were no issues having them replace and reinstall a new piece of glass. Customer service was super good. I would use them again with no hesitation read more

This company is trash. Upon first install of my shower it leaked water all over. It was like pulling teeth to get someone out to fix it. Now I am shoeless for another week because the manager does not have the decency to call me back because he did not want to do his job today. I do not recommend ryans all glass. read more

They told me 3-4 days when ordered glass ,day 4 I was told they needed to order it in , week 1 still haven't got glass and found it hadn't even been ordered Ps their webpage still lists a location that they haven't been in 2yrs read more

Frameless shower door was installed, sales woman claimed it would be water tight and never leak. Well don't believe that, I have had them out 3 times to adjust the glass it shifts and still leaks water onto the bathroom floor. Terrible product. Service has been decent, just look elsewhere for your shower doors. read more

Great job! They were servicing the shower we have them build years ago and the came through great. Thank you

A+ for customer service. I wanted to replace the glass in a picture before we left for vacation. Unfortunately, it was late in the day when the glass was ready. I got stuck in traffic and the saleswoman (sorry I forgot her name) called my cell phone to ask if I was still on my way. She waited 15 minutes after closing for me to arrive. I really appreciated her extra effort. The glass fit perfectly! read more

have been on the schedule for nearly a month to have my windows done, received a voicemail today (the day of install) that said they have to reschedule me because "they haven't heard from me".... why would they have heard from me when they are scheduled to come do the work today? Show up and do the work. The only contact I had prior was a voicemail saying they would arrive today between 10am and 2pm. If you can't make it for some reason then say so but don't claim it's because you haven't heard from me. read more

So far, dealing with Ryan's has been a total hassle. Miscommunication and wait-time has been a big issue. The latest: scheduled to come Tuesday morning to remove old shower and re-measure. Was initially told it would happen in morning but was changed to afternoon without my knowledge. After removal of old shower, there were yellow stains around perimeter. Ryan's employee said he would connect me with a company that could potentially sand out stain. I told him I could not live with yellow stain showing. Not only did I never get a call about company who could possibly remove stain, shower doors were ordered that will completely reveal stain. Now they are telling me too bad! What???? read more

Not impressed. I called several shops in the area to get a quote on a windshield replacement and decided to go with them because the price was a best and the woman I spoke to was helpful. Unfortunately things went downhill from there. When I called the next day to schedule the installation I was given a price that was $150 more than the original quote, no apology. I scheduled them to do the installation at my place of business and was told that they would complete the installation between 8 and 5. When I called the day of the install to find out approximately what time they'd arrive, I was told they would be there between 4:30 and 5 pm. It was at that point that they told me that I couldn't drive the car for an hour after. I had to reschedule for the next day because I didn't have 2 hours to wait for the install and the dry time. I asked for an appointment early in the day the next day and they said they would be out before Noon. I received a call at 3 pm saying that the tech was on his way - but now it was starting to rain. So...we rescheduled for the next morning. The installer was there when I arrived at work in the morning and got the job done fairly quick. Unfortunately a part was broken during the installation and they would have to order a replacement. Only cosmetic but they would have to come back the following week to replace it. The installer was friendly and helpful but the overall experience was not good. After asking several times they did agree to a small discount for the delay in installation and the differing price quotes and apologized for the inconvenience. P.S. I read the negative review on Yelp and took that into consideration. I also asked friends on Facebook what their experience had been and got a positive response. I'm not sure if it's this specific location but I do know that I would not use this service again. read more

It took three days for them to install our glass. We had them use oil rubbed bronze fixtures to match everything else in our bathroom. They used silver screws. When we asked why, they said they were 'stronger'. We called the manufacturer this was not the case. They were too lazy to walk down to their car and get the screws that came with the fixtures. When we told them to fix it the said "just use a sharpie to fix it." I paid 2,000 for this glass and they expect me to color in the screws with a sharpie because they are lazy. This also turned into a 3 day installation. We were told that it would be one day. Who can take 3 days off of work? Also, the glass was not level and cut correctly. It is off as much as a 1/2 inch in some places. read more

I would NOT recommend Ryan's All-Glass. I had two pieces of broken glass. I called the guy and explained my situation and he gave me a rough quote on the phone and the quote was a lot lower than other estimates I got from other companies. I asked if his quote included material and labor and he confirmed it. Several days later, the guy came for the actual measurement and his oral quote remained the same (pretty low) and I asked him again if that's everything included and he confirmed it again. I wrote him a check of $60 for the initial estimate and that was agreed upon. Two of the other initial estimates from other companies were free. Several days later, he sent me a formal estimate through email and it was a LOT higher than what he told me before. I called to ask why. He said the price he told me earlier didn't include labor cost. What a liar! How can such a company in business for 35 years? They use the initial estimate fee to lure customers because most of them don't want to waste the initial estimate money. I wouldn't recommend this company for anyone. read more

If I could give zero stars I would. Went with this company on a recommendation from a friend and wish I didn't. Everyone I dealt with had a bad attitude and was never helpful. They told me the project would be done around 6 weeks and it took well over 3 months to get the shower door installed. They never called with updates and when I would call was treated rudely. At one point I wanted to cancel the order and go with another company as the other company could get it done quicker, but Ryan's All Glass refused even though there was nothing in what you could call a 'contract'. They finally call one evening to say they have the door and want to install it the next day and when I tell them I wouldn't be able to get off work they act like it's a big inconvenience. It was a big headache in a bathroom remodel I didn't need and shouldn't have happened. If they ever showed any consideration during the process or called me back when they said they would, I would probably be a bit happier. I'm sure someone will reply on this review saying they are sorry this happened but that's just for the public appearance, when it comes to actual customer interaction they are terrible and aren't worth the cost or hassle. read more

I've been calling Ryan's All Glass for over 25 years for any and all of my glass needs. I've received excellent service, and great prices. I highly recommend Ryan's All Glass. read more

I had my passenger window replaced there this morning and they were great! Fast, friendly, and less expensive than Safelight, by a LOT!! They even have a nice cozy waiting area, I'd highly recommend them! read more