I called to check prices and availability. The gentleman was very accommodating. Excellent service,…read moreclean vehicles!! Upon return

I had an amazing experience when I was in a bit of a pinch.. I needed to rent two trucks to assist…read morewith a very last minute work project. I called to see if they had anything available, and they basically told me "yup, swing on by!" ...I pick up the trucks, and the main things you typically worry about, weren't a worry at all: the trucks were clean, drove great, lift gates worked really well, the pickup/drop off was quick and easy, and their price beat out most places I checked as well. Great experience and their team was extremely helpful and amazing to work with.

We had a camper van all set up from Outdoorsy for our spotting break trip to Tennessee and the…read morething ended up being piece of garbage and told the owner it wasn't road worthy so returned it after 20 minutes, that's how bad it was. Nobody, even the airport rental places had a large suv or 12-15 passenger van until we called Chicagoland Truck Rental and spoke with Bruce. He knew we were in a bind as we were leaving very early the following morning and was honest with pricing and even cut me a break. Van was in good shape and clean. They were great to deal with and would definitely recommend them. Thanks guys, you made it a great trip otherwise we would've all been really cramped in our midsized suv haha. You're #1 and I've already recommended you to a few people for future needs! -Dave J.

Excellent service. Very thorough in explaining everything. Quick in and out. This some of the best…read moreservice I have had in Chicago.

Do not book a Hertz rental through this company. If you do, be prepared to be met with an extremely…read morerude, unhelpful staff member at the desk.

Marcus of Highland have not been good neighbors! Very disappointed in their inhability to be…read morereasonable. They have disrupted our tranquility due to glaring lights. We only asked they turn off the specific lights in question while a long term solution is pending. Two to four lights on the south wall. They wont even compromise...incredible. The lights in question are illegal and have no permit. The Town is aware as we have submitted petitions, attended council meetings and made numerous reasonable request. We support our businesses but this is outrageous. It appears they are not willing to meet the community half way. I love Brantwood community!

I wanted to recommend this location for all of your UHaul needs. The manager there is friendly,…read morekind and helpful. I had a great experience and would use this location again.

Great, easy and they actually saved me money from my quote. Love these guys! Go use them.read more

Avoid if you can…read more They act like they are doing you a favor by renting you equipment. Have had defective equipment rented a couple times. They still wanted to charge for the time it was down due tot their negligence. Last visit, needed a mini skid for 4 hours and would not allow it unless paid for all 24 hours as they don't have a working hour meter on it.

Visited the store last week and no one was wearing a mask behind the desk. I asked why and was told…read more"We decided we are not wearing masks" "Tired of people coming in and making fun of us" "We keep our distance from each other" Normally I would give this place 4 stars, but not after hearing that attitude. I will find somewhere else to go!

Been coming here for years to rent Penske's for a few days at a time to help our business when we…read moresee an influx in our business and Penske is always there to accommodate us, even at the last minute. Went there today Deana was very helpful at giving us advice and detailed information. Rest of the staff is really friendly. Never had a problem. Lines/wait times could be long at times which is a drawback.

I am surprised with the big company like this can have worst customer service , we were there to…read morebuy a truck . Bill Crowly , doesnt even know how to run the things .. we were told by him to go and look at the truck which is in Waukegan IL on Saturday , he mentioned the name Jack will be there taking care of us . Waukegan IL is more than an hour drive from my place , when we were abt to reach there we call them to make sure if Jack is still there around 11:30am , and we found out Jack doesnt work on Saturdays ! we somehow managed to get his personal number and told him Bill sent us and we are here to look at the truck .. he said i dont know any Bill and started yelling on us .. because of BILL we called off from our work !! Bill Crowly was apologizing for whatever happened and he said you can go next sat there to see the truck .. i call him on friday to see whats going on ! he didnt answered so i left a msg .. havent heard anything from him yet even after 5 days .. WORST CUSTOMER SERVICE !