I rented trucks at the Orange location 1440 N Main street. for many years and never had any issues with them until I had a flat tire, they charge me $952.55 they told my bank that I authorized the payment but I did not authorized, since they have my credit card on file they charge me for it. i tried call them many times Edward always answers but not the times I call regarding with this issue. now I have my own truck I realize if I'm going to spent $952.55 per one tire minus well enjoy it my self. read more

Good morning Us Cirque du Soleil ECHO have been Renting Tractors 4 per cities actually for the past few months we used to rent them from Penske ..really nothing to compare at all we are very very much satisfied by the Customer Service we have been getting every city we go everyone is cordial yesterday we had an issue with 1 tractor 1 hour later a swap was done wow very impress ..they delivered they pick up equipment all on time this is MUST for us because we work under very tied schedule ..we recommand Ryder all the way thanks guys read more

Worst attitude I ever gotten by the service department, the feeling of superiority the guy in charge (Chris) of the shop is terrible. I waited for over 25 minutes because he didn't feel like doing his job. I have been doing business with Ryder for the past 7 years and never dealt with this kind of attitude. I hate to do this but if you ignore it nothing ever changes. read more

Ryder Truck Rental - Truck Rental Near Me - Orange, California

They're expensive but worth it if you're going on a longer move. Their trucks are in very good condition and definitely not high mileage older trucks like U-Haul. Staff is very nice and the truck was ready as promised. read more

Needed a refrigeration truck for our restaurant business to deliver KBBQ to SD. The reservation was placed only a couple of days before but they were able to reserve a truck for me that day. Shout out to Celestine, Account Manager in Hawaii, for helping me set up the reservation. When I arrived to pick up the truck, Edward and Chris were extremely helpful and friendly. They explained all my questions really well and set me up with my truck in no time. The truck ran really well and kept my food nice and cold. My only concern was with the cleanliness of the truck, I realize these trucks are used for all sorts of jobs, but the cargo area could use some deodorizing or airing out as the cargo space had a heavy fish smell that was a bit unpleasant. Other than that, great customer service that is quick and friendly! read more

Needed them last minute and they sure helped a lot. Swift and great customer service Chris is awesome and always helps in any way he can. read more

After our first rental a few months ago, my company decided to only use Ryder. I had to rent again and Eddie and Chris pulled together and were able to get me what my company needed. You want great customer service and a pleasant experience call Ryder in Orange, CA. You won't regret it. read more

My boyfriend and I needed a truck with a lift gate to transport a heavy piece of workout equipment. We called Ryder and Chris made us a reservation right on the spot. He answered all our questions and left our minds at ease, especially with the uncertainty of this quarantine situation we are all in. When we arrived, Edward got us all checked in and answered all of our questions. He was very helpful and showed us everything we needed to know about operating the truck and the lift gate. My boyfriend even left his phone charger in the truck after he dropped it off and they called him right away so that he could turn right around and get it. Great service from beginning to end! I would recommend Ryder in Orange to anyone! Make sure you speak with Chris or Edward. read more

Richard is awesome! Thanks so much for your help. Richard helped my company set up our ongoing trucks here at really good rates. I recommend anyone who wants a reliable company who do a great job to come here. Thanks again read more

We have dealt with Ryder for many years, we have used their fleet service, we have also rented trucks whenever we had overflow we needed to take care of. Could not recommend them enough, Chris and Eddie in the rental department are fantastic, always treat us and our drivers like a million bucks. Make sure you check them out. read more

The service here is stellar! I would never expect such great service from a truck rental company. The staff is so professional, kind & helpful. Im happy to spend my money with any company that make service a priority. Ryder for life! read more

Best service! Every time i come in or talk on the phone Eddie and chris always make things easier on me. Very professional and very clean trucks every single time. I have no compliments about this branch and i definitely always recommend Ryder Truck Rental. read more

This review is long overdue! My husband and I own a chair rental business, and we use Ryder trucks almost every weekend. We have been using Ryder Orange for years. We have used other truck rental companies in the past, but Ryder is by far our favorite! Their trucks are always clean and in good condition. Eddie and Chris are at the front desk and are both very helpful and courteous. Their customer service is amazing! They always take care of us no matter how short of notice we give them or last-minute changes. They definitely take care of us, and we appreciate that! read more

When I need a truck I choose Ryder not only because of their great vehicle selection but for their customer service . Great customer service is hard to come by now these days Eddie and Chris at the front desk make the transition to a Ryder truck smooth and simple they provide knowledge and most of all great friendly customer service that's why I'm a returning customer . Need a truck or van ask for Eddie or Chris and they will gladly make it happen . read more

Eddie and Chris are the best. I have rented tmfron this location for 6 years and the staff has always gone above and beyond to meet my needs. read more

Just want to thank the guys at Ryder In Orange County, Eddie and Chris. I never have a problem, my truck is always ready, and it's get up and go the way that I love to do life. Thanks! read more

Excellent friendly service. They really go the extra mile to help you and get you what you need.

I had an emergency , our delivery truck refrigeration broke. I had a four tier wedding cake that needed to be delivered in 2 hours. Chris was a super hero and found me a refridgeration van to use, went out of his way to help me find one. NOW THATS CUSTOMER SERVICE!!! Thanks Chris i know who to go to for rentals from now on. read more

Today I had picked up one of their trucks to move my tool boxes for work. I cannot say how pleased I was with Chris and Eddie customer service. They for sure helped me out. Thanks again fellas! read more

By far best service when it comes to truck rentals, both Chris and Eddie are fenomenal really fast and proper service, always a pleasure coming in. Keep up the great work!! read more

Eddie and Chris were awesome! So helpful and flexible with my reservation. Such a blessing!

Very pleased with my rental experience. Eddie and Chris were both easy to deal with and were very helpful. I look forward to renting again from them. read more

Eddie and Chris were amazing very helpful and very welcoming I enjoyed a clean truck and even though I was 20 minutes late to return the truck they gave me a hassle free experience definitely will rent from them again thank you guys! read more

Had a great experience renting a truck from Ryder for my move. Eddie was completely professional, courteous and polite!

Chris and Eddie helped us get the perfect size truck for our needs. They were very professional, they answered all our questions and offered us good pricing. We strongly recommend them. read more

The service from this location in Orange was awesome!! Chris was great!!! I totally recommend this location if you need to rent!!!

Clean and well maintained trucks, plenty of parking for your vehicle while you're renting their trucks, and EXCELLENT customer service. Eddie is especially pleasant, knowledgeable, accommodating, and so easy to work with. We will be renting exclusively from Ryder; head and shoulders above the competition. The mileage rate here is less than 1/5th what Uhaul charges. And you can return the vehicle without fueling yourself, because they charge only the local fuel rates- no mark up. Highly recommend. Thanks for helping us shine, Ryder! read more

Got screwed by Uhaul again. 8am reservation turned into Noon then 4pm. Ryder came through in a pinch and found a truck for us within the hour. Sergio was very helpful. Nice truck too! read more

I use this place regularly. They are more tailored to renting to business rather than personal. Always a short line and better pricing. There trucks are always in good shape. read more

I would advise to ignore all the ratings that stemmed from 2013. Currently, this location has always topped and exceeded my expectations upon renting a truck for any occasion. Sergio is the guy that would make sure you were in and out within 10-15 min! He's completely the man that caters the front when you walk in and is attentive to everyone for their questions and reservations. Amongst Sergio is also Eddie, who remembered my name upon the first time of meeting him and was very friendly to assist me! They go out of their way to make sure you aren't waiting too long and try their best to keep their relations with you as their highest priority. There are also other friendly staffers for Ryder that don't get the recognition. Trucks have always been polished before I took over and there was once an incident where I was driving it on the freeway and a small construction collision with the side mirror took place. I called Ryder to ask for help and Sergio completely took care of it for me! It was amazing. They have always provided superior customer service for me and never disappointed. Parking was always safe when swapping your car to leave it in the lot. I've used Ryder mainly for work events in the past and had no issue ever of having my car parked there all day and even almost overnight at one point. I haven't been here in a while but wanted to leave my review for all the times they've helped me out. (No, no one reminded me to do this) Thanks guys!!! :) read more

Horrible, Horrible customer service. We rented a truck 1 month in advance because we were moving into a new house. The day before at 5:30 pm customer service called to confirm our truck rental for that morning at 7:00 am. The customer service rep seemed nice and friendly, told us our truck will be ready first thing in the morning and we were all set. We called all our family to meet us at the old house and storage unit first thing in the morning to start loading the truck. However, when we arrived that morning to pick up our truck, we waited 15 minutes for someone to come to the counter....and no one was in line, we were the only people there and we could here guys yelling and messing around in the back. Finally a guy came up and asked what we needed, Told him we were there to pickup the truck rental we confirmed last night. Without missing a beat he said sorry we dont have any trucks for you to rent. WHAT!!!! I said what do you mean, we confirmed this last night and everything was set, not to mention I see about 10 trucks right outside your window and there isnt anyone else here to rent them. He said sorry we cant help you and you can in these exact words "go find somewhere else to rent your truck". We asked to speak to a manager and he told us they wouldnt help us so it didnt matter if we called one. We ask for the card and he handed it to us. We called and called and left messages and not one person called us back the whole day or even the days following. Horrible service and I would never recommend this place to anyone. BEWARE!!! Needless to say we went down the road to U-haul who were in shock to hear our story and they were very helpful and even gave us a discount read more

Ryder truck leasing is not were you want to lease or rent. Ryder as a leasing company is dishonest they make claims About ethics and standards it's just lip service. Their trucks are late model but they brake down a lot I mean constantly. Lots of service calls to people's homes. When their trying to move and the truck and or lift gate is broke they do not have parts on the service trucks so it ain't getting fixed. They also lease to trucking company large and small and do contract maintance Most of their mechanics are fuel island guys they take some Ryder class in brakes and tires that you can't fail and through the union get tech position they have no idea How to fix the trucks or how to inspect them that's why they have 67 million dollars in sub truck a year horrible management a company culture of dishonesty finger pointing and passing the buck. Do yourself a favor just don't rent or lease trucks from Ryder or you'll be the one yelling at a mechanic. Calling their brake down hot line at 8 o'clock and 4 hrs later someone will show up tell you they can't fix it. They get minimum 4 hrs pay at 32.97 an hr.overtime And no their is zero acountability. The union makes sure of that.trust me I know the union runs the company. I have seen first hand upper management tell company's with at least 150 trucks and trailers that everything is good it's getting done when 2 mechanics are at another account on the other guys dime if that ain't Unethical then what is . I should also mention that if your diving down Kramer around 91 to west grove St la palma and imperial towards anahiem watch out for those blue and red beer trucks because for a long while they were letting them leave the shop brakes were metal to metal and no brake lights or turn signals either. Flat tires not even on the wheels beed Believe it not that par for the course with most rider shops and the contract matainance shops are even worse no regard for Public safety once so ever. Well you've been warned so now it's up to you the customer. the potential customers. I can only tell you some of what I know. But you'd be wise read this and take it very serious clearly I'm not someone who just rented a truck from Ryder once I just moved to another state and i insisted the company that moved me did not use a ryder truck. That's what sites like this are for. read more