I have used Reno towing for years. My whole family does. Once again, helped me out with a tow and actually cost way less to drive out to get it and deliver it than a "local" wrecker that was right there when it broke down. Love this business and the way it is run. read more

Do NOT recommend this place what so ever ! This is a long one . I sold a car to a friend of mine who ended up getting incarcerated July 28th her car was suppose to be at her home PARKED until she got out December 20th ! Well she gets out December 20th and comes home and doesn't find her car so our first thought is of course it was stolen so we call Around and look at her security system and indeed figure out it was stolen so we make a police report and call around to different tow yards we call Ryno towing (THIS TOWING COMPANY) and she lets us know she's out of the office to call the following day and she will check her inventory we indeed do that and as far as we can tell from her security cameras the car was stolen about 3 months ago (again something she didn't realize because she was in jail how would someone know something like that when they're incarcerated right?!) so we call again the following morning give the information on the car and a round about of when the car was stolen (again security cameras show it was 3 months prior so we give her that info) so she says her computer system is down give her all of the info and she will call back within the HOUR as you can expect we didn't receive a call back so we call again 3 hours later again she says "she has to take a look" and she will call us again no call back (we started calling @ 9:02am they opened @ 8am and didn't close until 5pm she gave us the run around ALL DAY until they finally closed then of course they don't answer the phone so TODAY comes and we call first thing this morning @ 8:02am and she confirms they have the car and have had the car 51 days and wants 2,541.00 (keep in mind we have already made a police report and the police came out and even told us since it's stolen vehicle she will NOT have to pay for it ! She was incarcerated the entire time We are continuously explaining to Teresa Hensley (the owners wife) what happened and we have proof of it all and she becomes VERY rude and says "yeah I get it but I checked DECEMBER 11th and the car wasn't reported stolen .. well of course it wasn't she didn't get out until December 20th how can she report something stolen that she wasn't even aware of at the time anyways she just keeps repeating herself so we offer to come up to the tow yard with all proofAND with our officer who told us we would NOT have to pay to get a STOLEN vehicle out of impound and now all the sudden (yall can't come today we aren't in the office over the weekend) how convenient right? And I explained to her we've been calling you since she got out on the 20th trying to get this settled because we knew once the weekend came. This would be the story that we get. And she kept saying "well you said 3 months ago we've only had it 51 days well security camera shows the car was stolen out of the yard 3 months ago so that's what we had to go by anyways she was NOT budging we plan to go there next week with a police officer because this just isn't right and we will also be filing with the better business bureau I would also like to add that she also held the argument that she sent the previous owner a Letter in the mail to an old address (this was NOT the owner of the vehicle) we then asked her to check her system and see if that letter was ever received and of course she confirmed on her end that that letter was never received because that is an old address, and Sarah Otts is no longer the owner of that vehicle again she wouldn't listen, even though we have all legal documentation it's two days before Christmas and this is the game they decide to play With a single mother of three little boys, who is already having to start all the way over With this, which isn't even her fault like the officer said what they should be doing, is releasing the vehicle to her and going after the person who stole the vehicle, but again that's too much for them to do ... I would avoid this place at all costs and record any conversation you hold with them like we did Once Teresa heard "incarcerated" I guess she thinks we are some type of thugs who don't know our rights I would also like to add the vehicle belongs to a Little Rock resident who's NEVER even been to Cabot ! read more

Liers and unprofessionalrun me around to get the money to pay them once I had it they up the price another 50 then still didn't show up to do their job read more

I had a flat outside of Beebe and called Ryno and they picked me up, and took me home. Their driver was wonderful and his truck was clean and he was very nice. I would recommend Ryno to anyone! read more

Worst towing company ever! The lady who answers is rude and it's a horrible place. I would never recommend them to anyone. If I could give no stars I would. read more