O'Neil towing was dispatched by roadside assistance to tow my pickup. They called and said it would be about 2 hours. The never showed. 3 hours after they called I tried calling them back. Someone answered and immediately hung up when I said hello. They then refused to answer the insurance companies calls too. ​ read more

Broke down on I40 in 23 degree weather. Robert and his friend from O'Neil towing were so helpful, knowledgeable, and friendly. He drove us to get a battery 9 miles away. We were so thankful for his help. I hope to never breakdown in Arkansas again, but now I know who to call. Thanks! read more

On August 2,2024 my 2002 Cadillac Escalade Ext needed a tow from the grocery to my rental approximately 1 mile I called my insurance roadside and Fredrick from ONeil Towing was sent out for the tow I'm an IT guy not a mechanic but I knew it was something with my fuel pump as I couldn't hear it kicking in..fast forward Fredrick arrives to tow my truck as I have stated I am not a mechanic so I stepped aside to let him do his job( or so I thought) . It was late at night by the time he showed for the tow the store had closed and I wasn't in the safest of places. He gets me to where I'm staying drops my Caddy and tells me he can diagnose the issue right then for $50 but if I had his boss do it ...it would be $75. I declined his offer and went inside .,the next morning I had a mechanic come to my home to change the fuel pump during this process I learned that good ol Fred hooked salvage hooks to my CV axles which broke completely off the driver's side and busted the other and denying any fault of his. So my advice is if you need a tow and use ONeil ask for someone else as he is very unprofessional and does not care what damage he does to your auto . I am in the process of trying to get my money back on the deductible from my insurance company now as this was the fault of the tow company through their roadside not mine and they should be paying for this as they caused this damage. Was told by multiple shops this guy should not be towing anyone's automobile as well as another tow company. read more

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Drove through my yard and my neighbors yard rutting it up with his truck and trailer too lazy to turn around and go back out the correct driveway or cant back a trailer it wouldn't surprise me. Does not own a tow truck. Very unprofessional and unexperienced business if you would even go as far to consider it a business. You might as well call your buddy with a trailer because that is exactly the kind of service your going to get. Do yourself a favor and call an actual towing business with the correct insurance, equipment, and experience to haul your $60,000+ vehicle. read more

I'm from St. Louis and was stranded on a Sunday. They called around to help find a mechanic since I had to get back on the road asap. Really big help and even made sure I was back on the road safely. Can't recommend enough. read more

Our car broke down on the way to a dealership to get the alternator replaced. Fred drove by and offered to tow it and replace the alternator for us for less. We said amazing and paid cash for the tow. Later that night, he called and said he wasn't able to do it so he towed it to the WRONG dealership at cost again to us. Then we found out he took apart my car while trying to replace the alternator and didn't put it back together before dropping it off at the wrong dealership. So now we have to pay the dealership another $500 to put it back together before even being able to diagnose it. The worst part is when we were trying to get hold of them that they towed it to the incorrect place to make it right they stopped answering the phone and blocked our calls. So we had to pay a different company to tow it to the correct place. So now we are out $800 before even getting my alternator fixed. All they needed to do is communicate and make it right. read more

Joseph helped my wife and kids out when they were traveling and the car broke down. It was a Saturday and hard to find help, but Joseph came through with timely service and a fair price. I'm very thankful. ~Will read more