Very helpful and friendly. Just bought new tires and they had my car ready to go in 35 minutes…read more Whenever my car shows "low tire pressure " I just stop by and they have me going in no time. Really a nice, friendly business

Tire monitor light check needed. Fast in and fast out!…read moreThey did a great job. Had to get the tire light turned off from when Pep boys put new tires on and 50 miles later the light popped on.!!! I'm taking my business to Cross Tire Pros from now on. 5 stars hands down! They didn't even charge me. Go to these folks.

Customer service is phenomenal. I was very much reminded of pre Covid world. I spoke with Sandra…read moreabout a bent rim. They were able to get it fixed like new while saving me a couple of hundred dollars. That wasn't even the best part. They needed the car earlier than I expected and Sandra came and picked it up. They also brought it back to me. I will refer all of my friends and family there for anything tire or wheel related. They are a family business that has been hidden right here in Jacksonville for a very long time.

Square business. I actually thought they misdiagnosed the…read morenoise on my vehicle, but they were correct and fixed it for the quoted price and also in a very timely manner. Great company to do business with.

Summer in Little Rock means humidity and hot temperatures. Monday, my air quit blowing cold…read more Tuesday I started researching local mechanics that could help me. Wednesday I called Hinson Loop. Thursday at 10am, went in and they diagnosed a bad compressor. Dropped off later Thursday for a repair. Friday morning got the call it was ready. 2022 Jeep Grand Cherokee and they had me ready to go within 24 hours. Bravo! As a female I am somewhat skeptical of auto shops but these guys have won my business!

I had all four brake job done on my tundra. They beat everyone price. They're very nice and I would…read morehighly recommend them to anybody that needs automotive work done.

Wow these guys were so fast and kind! With that being said, this is my new tire shop. I went by on…read moremy work break due to a slow leak in my tire and they got me fixed up so quickly!! I highly recommend Austin Bro's.

Drove to Austin Brothers Tire to get fix the screw in my tire. They were so friendly, fast, and…read moredidn't even charge me for the service! Highly recommend!!!

I can't say enough good things about this auto shop. They are truly excellent diagnosticians--able…read moreto find and fix issues that no one else could. On two separate occasions, after other shops came up short, they figured out the problem quickly and had me back on the road with complete confidence. Beyond their technical skill, they're incredibly friendly, trustworthy, and professional. You always feel like you're being treated with honesty and respect, never upsold or pressured. The work they do is top-notch, and I have full peace of mind knowing my vehicle is in their hands. If you're looking for a shop that combines expertise with genuine care for their customers, this is the place. Highly recommended!

Do not recommend.. The staff is incredibly kind and friendly, but not a trustworthy business at all.read more

In all sincerity, I had one of my absolute best customer service experiences at DJ's Auto Repair. I…read morereally can't recommend this shop highly enough. Here's what happened... I was coming through Little Rock, AR from Austin, TX on a road trip out to D.C. My car broke down about 15 miles east of Little Rock on an incredibly hot summer day. Not knowing anything about this shop, the tow truck dropped me and my car off at DJ's. When I got there around 1pm, stressed out from the breakdown, I immediately received attention and was told they could start working on my car the same afternoon. I told them what happened, that my engine had starting smoking while on the road, and then they told me to relax and that they would figure it out. Here's where it gets good: Don, the owner of the shop, LET ME BORROW HIS PERSONAL TRUCK SO I COULD GO GRAB LUNCH. Sorry for all caps, but really, that's correct and it still amazes me - after arriving and telling them about my situation, I asked if there were any lunch options within walking distance, and then Don handed me his keys and said "just use my truck to go wherever you want in the area while we work on your car". So, I did. After I got back from grabbing lunch in Don's truck - about two hours since first arriving at the shop - they had figured out the problem: a previous mechanic had done a poor job installing the car's water pump, which lead to the engine overheating. The repair would require several hours of labor and it was mid-afternoon, meaning that my car would need to stay overnight... so Don PERSONALLY DROVE ME TO A HOTEL in downtown Little Rock. Seriously... the guy took time out of his day to make sure I got to a hotel that was at least 10-15 miles away from the shop. It was his idea; I didn't ask for the ride, he just offered it to me, without any conditions. And the next day? He PERSONALLY PICKED ME UP FROM MY HOTEL, and DROVE ME BACK TO THE SHOP. Again, totally his idea. When we returned to the shop, they had fixed the problem, and then helped me communicate with the previous mechanic about the faulty part, which ultimately led to me being reimbursed by that previous mechanic. I was in my car that day, driving away, returning to my road trip. I have driven the car approximately 5,000 miles since then, all without issue. These guys helped get me out of a stressful situation, and everyone involved was competent, attentive, friendly, and helped make me feel cared for. And THAT is ultimately what good customer service is: making your clients feel at home doing business with you. These guys knocked it out of the park. I would absolutely do business with them again!

my car died late in the day and this shop was the only place nearby that was still open and had the…read moreresources able to take my car. towed my car here and their parking was filled with vehicles. multiple tow companies called told me they recommended this shop. the shop said they'll have it diagnosed by the following day, I didn't hear from them near the end of the business day so called and they said they'll have it diagnosed and contact me the following morning, which they did. the estimated price is on the higher side for the average estimated cost. they said they could get my car done by the following day by afternoon. l ended up cancelling additional service. the part for my car already arrived and they had to return it and didn't charge me extra. I ended up just getting a diagnostic with them and they ended up charging me less then estimated. all the employees talked to was very polite and patient. they sent way too many advertising and surveys to both my phone and email after was done with service with them. even after I left reviews and feedback, they kept sending more, feels like continuous spams

I had a nail in my tire & needed it repaired. This place was awesome! They were super fast,…read morefriendly, and easy to work with. I pulled in about 20 minutes before closing - this did not phase them one bit. The staff even gave me great recommendations for area places to eat. Also, the place was extremely clean. The bathroom was spotless and even had a baby changer. I left this place highly impressed!

I took my 2015 Camaro here to get the air conditioner fixed...the ripped me off on the price the…read moredealer ship was 200 cheaper...then my floor in the car flooded out the day i drove it bc it wasnt checked properly to make sure it was draining. The stabili track popped on when i picked the car up... had to take it to another shop to get my stern wheel recalibrated. Sarah that's responding to the reviews is the so called owner, she isn't knowledgeable about cats at all every other word is David said and David thinks...no real accountability. PLEASE PLEASE PLEASE DO NOT TAKE YOUR CAR HERE FOR ANYTHING...THE LABOR OUT WEIGHS THE ACTUAL JOB NO MATTER WHAT BEWARE

I went there for an oil change because I saw all the reviews talking about their honesty and…read morerespect toward women. I was not disappointed. They were helpful and informative. When they told me how low my brake pads were and the cost of replacing all the things (not just the pads) I panicked a bit. When I called them saying a man at church offered to change the pads to buy me some time and asked if that was a safe way of handling it, they were great and told me it would do fine for a few months. I appreciated their honesty. I'll definitely be back

Polite and welcoming staff with quality service and a convenient location. The only non-ethanol gas…read morestation in midtown-close to my house. Good car advice and fair car repair service prices supports my return back to Jett's gas & service.