BUYER BEWARE! DO YOUR HOMEWORK, Because you will find in my…read moreopinion Absolutely zero integrity at this stealership! . I spent $70,000 at this location and they lied to me from the moment I walked through the door. At one point I really trusted them and they showed me that you can't trust this car dealerships because they're all carnival barkers. I told them specifically I do not buy vehicles that have ever been in an accident.! They assured me this vehicle wasn't in an accident after I buy the vehicle and get the Carfax in my email I find out the vehicle has been in an accident. I spoke with the general manager about my concerns and he said began immediately deflecting responsibility stating they don't know if vehicles are in an accident or not, but in the same breathe said they have car faces on every vehicle that comes through the door. On the website when I looked at the truck said it was accident free, but when I get the carfax in my email it completely contradicts everything they said online. Then I canceled some warranties because they lied to me about the cost, the assistant finance manager told me the finance manager cancels the warranties. The finance manager herself told me she cancels the warranties, but when I called because the haven't been canceled yet, she said some other lady cancels them. Then conveniently it went from 3 to 4 weeks to eight weeks for a warranty cancellation. I've been buying vehicles for 30 years and this is not my first warranty cancellation, she didn't cancel them like she said she was going to and when I called to check on them now she's canceling them. Instead of just saying, she made a mistake like most everybody else at the LeValley Chevrolet she chose to lie. and when I mention that this seems to be a pattern to Tad who identify as the General Manager he acted like he was offended, and that he's never gotten a bad review but all you have to do is click negative reviews on their Google reviews and there's literally pages of them dictating the same thing that I just said.. Be prepared, if they treated me this way they're gonna treat you that way as well.

My Chevy Volt broke down during a weekend trip to the Lake Michigan shore -- probably a sensor or…read morecontrol module issue. I had it towed to LeValley, the nearest Chevy dealer. They went with the gouge-the-stranded-traveler playbook and insisted on a $500 non-refundable, non-creditable payment to diagnose the problem. For less than half LeValley's extortionate "diagnostic" charge I rented a Uhaul truck and trailer to tow the car home to a trustworthy shop. Read the reviews and think hard before you do business with LeValley Chevrolet. (Also think hard before you give any credence to Chevrolet's claims about the benefits of their nationwide network of licensed dealers.)

So disappointed to leave this rating after the positive ratings influenced me to get work done…read morehere. My muffler was literally thrown on the car and was swaying into the tires as I drove. I asked to get the resonator repaired with the muffler, he said it wasn't needed. Several weeks later my resonator was dragging. I was charged an additional price for the resonator when I could have gotten the muffler and resonator replaced with one price. It was noted by another mechanic that the muffler and resonator were installed without ensuring the pipes fitted. It was installed without care. Will not return.

I needed to go out of town on short notice, but I didn't want my vehicle so noisy. I called, talked…read moreto Curtis, he said they were first come, first served, so I drove over. I got in quick, waited a bit, and they were done in about an hour. I got excellent service and a very reasonable price. And Curtis is a Christian who walks the walk. Go nowhere else.

This review is based on interactions with the body shop at the dealership…read more I hit a deer in a 2009 Ford Focus. The bumper was cracked half off and a fender was damaged pretty bad. Insurance wanted to total it out, even though it still ran fine. However, my grandfather gave me the car a year prior with just 35k miles, and had just passed away the week before, so I didn't want to just let it go. Cris, the gentleman in the body shop office, took it upon himself to make me an estimate, call my insurance company, and then have my insurance adjuster come out to assess the damage personally. Because of this action (and because of the condition and low miles of the car), the insurance company agreed to repair the vehicle. Bear in mind that the body shop had no "skin in the game," as I didn't necessarily intend to use them for the work (just getting an estimate), and did not have to waste their time at all with me, but Cris did. He was also kind and empathetic to my situation and asked nothing in return. That!! Is customer service, and the selflessness we should all exhibit when situations call for it--to offer help without expecting anything in return!

Absolutely worst place to get diagnosed problems on any car. Went in four times and got three…read morealignments done after they told me five different parts that should be repaired. First they did alignments when they should not have because my tie rod outer, front shock assembly and inner tie rod needed to be fix and still proceeded to do alignments. Each visit they told me different parts that needed repair and did alignments on those bad parts. Mind you they keep charging me every time for their mistakes. I fixed everything they said was wrong and still had the problem. And again to give them if the benefit of the doubt I went one last time after replacing all the parts to see why I'm still having problems for them to say it only needed a front lower control arm. Only go for oil changes that's all they are good at and can't mess up.

I've been taking my car to so many mechanics trying to find the problem and they couldn't get it…read moreright but charged me an arm and a leg for their services. At Armstrong I was treated respectfully and the mechanic dug in and found the problem that had eluded several other "mechanics". I'll never take my car anywhere else again.

Last week, a dealership thought they had fixed a problem with my Mazda. Four days after I picked…read moreit up, the same problem occurred again. Today, Romes was very busy, yet they quickly ran some diagnostic tests and identified four possible problems. Romes texted a photo of the 4 codes which I sent on to the dealer. When I went to pay Romes for their work, they said there was no charge. Dillon and Romes is excellent. Remarkable!

Keith is the best. Always pleasant and tries to work you in if you have an immediate need! They…read moreare willing to work on my BMW which many places will not attempt, even for an oil change! Was so nice to get it well done and at a reasonable price! I have other cars I have taken there for repairs and have purchased tires ! A good local business!

While traveling from Indiana to northern Michigan, two camper tires blew and we were out of spares…read more It was 8 pm and everything was closed, but P&R went above and beyond, checking their own trailer tires for a match, mounting one on our rim, and bringing it back to us. They even guided us off the highway to avoid rough roads and get us safely back on track.

Very helpful and accommodating while my vehicle was awaiting insurance settlement after an accident.read more

Today my heat stopped working in my car. We called the shop and were told they probably would be…read moreable to get to us today, but when I stated that we are from out of town and have a 3 hour drive home they insisted that we come in as soon as possible and they would see what they could do. The mechanic was very honest, and told us the car wash we went to (with very high wind pressure) blew a fuse apart. He simply put it back together and did not want to charge us at all. We literally had to fight to tip them. Excellent service and sincerely great people.

Very honest and fast with fair pricing. A pleasure to work with. We were from out of town and…read moredropped it off on a Saturday and picked it up the following Monday afternoon.

Very pleasant. Sales personnel were helpful and not pushy. Answered all our questions. Daughter…read morevery happy with her Equinox she purchased. Thank you Baker!

Bret made this the most pleasant car purchasing experience I've ever had. He often worked way past…read morebusiness hours in order to work through the details of the purchase and was readily available anytime I had a question. Everything was professionally handled from locating the perfect SUV to assisting in understanding the intricacies of the purchasing process as it had been a while for me. He even drove the vehicle over two hours to my home when a last minute scheduling conflict prevented me from getting into the dealership. I couldn't be happier with their exceptional service and I'll absolutely be using Bret and Betten Baker again.