Great service! From Michigan on our way to Gulf Shores and breaks stopped working. He cleared his…read moreschedule and fixed promptly. We were on the road again in less than 2 hours. Very fair price! One hell of a nice guy :)

Great place to get your car fixed. My radiator went bust and the nearest place with good ratings…read morewas here. Parking was a little confusing. The shop is in the back of the building. Park back there next to all of the cars and go into the small door by the garage. Literally as soon as you step in, the office is on your left. Fuentes is a great guy. He is Hispanic and does have an accent, so if you are hard of hearing like me, please don't be like me and forget your hearing aids lol But he came right on out, inspected my car and showed me exactly what the problem was all right there in the parking lot. He didn't do what most mechanics do, take your car back and hide what they are doing, then come out expecting you to pay outrageous fees. Fuentes gave me an estimate that was almost the exact total I ended up paying. Very fair price. He let me stay in his office while he worked on my car and popped in a few times to check on me and let know how it was going. Once he was finished, he even took me out and showed me everything he had done on my car and explained things to me. Very honest guy. I will be back if I have any more problems with my car. Update: I will forever be grateful for this guy. He always goes above and beyond his duty. My car broke down more than once while I was living here, and if it wasn't for him, I would not have been able to get my car fixed and still go to work and class. More than once Fuentes dropped everything to give me a ride to a rental car place or to a store to get car parts for my car. In this day and age, people won't even try and will just leave you with no help. I am forever grateful for his big heart and hard work. May God bless you and your family!

Tony is a great guy and knows what he's doing. Highly recommended him. He had my engine replaced in…read moreno time and kept me in the loop the whole time.

found this company 3/2/25 on Facebook. Got my car fixed 3/4/25 and it started having problems…read moreimmediately after getting gas that it wasn't doing before my car was fixed. contacted tony the same day and nothing has been done since. he claimed it was nothing and was normal. I have been calling playing phone tag with him. he called yesterday and left a message asking what's the problem when I've explained to him same day what it's now going, left messages with staff to tell him and nothing. so now I'm having to get diagnostics done elsewhere on what this new issue is. car rpms idle upon putting gas inside tank, turn on the car while still at the pump, rpm jumps then goes low about to cut off. this is the reason I fear him working on my car for the future. not a good look. I sure hope James spann from fox 6 news don't depend on you for working on his cars because you're awful. I wouldn't recommend him or his team plus the other Caucasian mechanic come off as prejudice. he didn't even speak to me. looked right at me and didn't say a word.

They perform quality work, very helpful in recommending alternatives if you may want a different…read moresound on your vehicle or will put your car back to factory condition in no time! Roar like a Lion or purr like a kitten - Acme is the place.

Great service.Ricky and team are awesome. Simple process and professional service. Team…read morediagnosed issue quickly and fixed same day.

Jr quoted a price over the phone.. next day to pick it up and it was almost 300$ over what he said…read more Did not honor the price, finally knocked a 100$ off but going elsewhere in the future

I moved from another state and was really nervous trying to find a good mechanic that I could…read moretrust. I took my car in to have an oil change and tires rotated. The gentleman that took all my info was great. He asked about my move, asked me about my family, talked about his family, where he came from before moving to Alabaster. That is the type of relationship I want to have again to have someone take care of my car. I will be taking my cars to them every time. Thank you for making me feel welcome.

Once again a positive experience. I was convinced my transmission was the problem but turns out a…read moremuch less costly repair. They were very busy, as always given their good service, yet fixed my car same day. Thank you for being the conscientious business that you are!

I stopped in with a transmission problem, thirty minutes before closing time on a Friday, but…read moreRussell climbed under my SUV and diagnosed the problem and gave me the sad news that he didn't have the part to fix it. He gave me the chance to run up the the NAPA store and get the part and he would fix my transmission before he went home. Despite setbacks at NAPA, Russell walked me through getting back the Mr. Transmission and he took care of the repair without complaining or stressing about the extra time it took. I would Recommend Mr. Transmission, and Russell specifically, for any transmission issues you might have. HE is quick, r3espectful, and he will have my business from this date forward.

I've gone to Salem twice for car troubles. Both interactions have been great. He is honest, fast,…read moreand affordable. I've showed up randomly on a whim and he has diagnosed and fixed my car in 30 mins. His shop will appear closed so always give him a call and see how he can help. I've suggested him to friends and will continue to recommend!

as a woman, it is hard to feel like you can trust the people who are taking care of your car,…read moreespecially when you don't know that much about cars. However, since the first time that I came to Franklin automotive, not only was I well taken care of, but I was given trustworthy and reliable information. Today was the third time that they have taken care of my car in the past three years, and the service was incredible! I had planned to wait at a coffee shop nearby, and they offered to drive me there so that I could wait comfortably for my car service to be done. When it was over, they called me and sent someone to pick me up, every person who I have interacted with at Franklin automotive is not only kind but also very good at their job. So grateful for this auto repair shop!

Just bought a 2017 vw tiguan and needed an inspection to see what i needed done for the car. The…read moreonly thing pressing was a serpentine belt. Several days later my car wouldn't start and my engine light came on. It turned out to be a key fob battery. When i fi ll up on gas in an area that was potentislly unsafe i had gased up leaving my car running apparently this is whst caused my engine light to come on not to mention a fire hazard. Apparently, static electricity can cause and explosion. In my defense, i am an 80 year old widow living on a pension. In the 40's and 50's not only were there no cell phones, there were no computers. You can see how vulnerable i am. Nic and Brody have listened patiently and provided all the info i needed. Infact i was given a list of all repairs that were needed and the corresponding price. These were divided into those i needed right now, those that coul wait a momth,, and those that could wait longer. They both approached me with respect and kindness which has prompted this review. This is background so you will understand my impression of this busiiness. First of all they were.johnny on the spot. I arrived and they promptly got my Tiguan(my baby) back after Nic and i discussed that she Was a used car and i love her and wanted to take care of her. I had just driven her from the car lot. I wanted to check her out from bumper to bumper. Not only did their mechanics check her out, they provided me wuth a listed in order of priority and cost of each. I was prepared to leave when Nic said to me that the serpentine belt was about to break. I thought Nic was going not going to let me leave wi th it in the condition it was in Nic sent one of his workers t7o go get the belt and put it on. Took an hour including picking up the belt. I got the feeling he was trying to inform me without scaring me. What did i know about serpentine belts.Not a thing! Everyone i encountered behaved that way. I have not felt that way since my husband passed. It was quite touching. Now i learned a new woŕd KeyFob. It has a CR 2032 battery. If the battery is dead so is your car. Lesson # 2. Now being 80 at night when i needed gas if i felt frightened, i would lea e the car running while i gassed up. Did you know that would cause the engine light to come on. Lesson #3. Or that you should never have the car running while gasing up because like static Lesson #4 electricity could cause the car to catch on fire or worse.

Very prompt!! I had to come in for a battery replacement after my car needed to be jumpstarted, and…read morethey were so very very kind and immediately replaced the battery (the whole appointment was less than 30 minutes). Pricing for the battery change was very reasonable. I overheard them discussing auto parts and car mechanics with another client, and they seemed very knowledgeable and willing to give advice - clearly have lots of experience. Definitely returning in the future!

Amazing place. The mechanics were not able to help me and were serious about letting me know my…read moreoptions. I would go back in a heartbeat.