We live in a condo, and the neighbor behind our unit had a plumbing leak, which affected our unit. Both bathrooms had water damage. We met with three restoration companies and are happy we chose S&J Builders. Sean assured us of his experience working with insurance companies, which was an important factor. S&J's crew, who did the demolition and restoration, were professional, efficient, and completed the work in the designated timeline. Kristen was very good about returning my calls and keeping me updated on the project. The office staff were polite and professional to work with. We hope others consider using S&J Builders! read more

It all started off good with S&J, we had a water intrusion that we and other contractors were stumped on. Sean showed up and was incredibly kind, knowledgeable and had us feeling optimistic about a resolution. It all went downhill from there, Sean was incredibly difficult to get ahold of for follow-ups and scheduling. I had to call the main number multiple times and often wait days to get a call back. However, we moved forward with a formal water test because of Sean's knowledge and direction on the process. The water test went as planned, they showed up and did a good job, helped us identify the intrusion, but we were promised a formal write-up and plan to fix. And that just never happened. I called multiple times, talking with Natasha, Kristen and Eric. Expressing the urgency of resolution (we had no AC or Washer Dryer until we fixed the intrusion and this was in the dead of summer). In fact, I never heard back from them until they followed up on payment (which was over the quote), and then of course they were very prompt to respond. I expressed my discontent with the service and my woes, and I was met with a matter of fact on this was the quote, please pay us. Oh, and some lame response about they sent the formal test results and repair plan previously (which they didn't). In fact, this was the same response I got over and over when trying to call Sean. "Oh, Sean emailed you or called you back." No he didn't.... So yea, knowledgeable technicians with horrible etiquette and terrible project management and customer service. How could I have 3 people managing our project and have it run this poorly. Please be warry of them, especially if you have an urgent issue. Definitely do not recommend. read more

Wow! I am very impressed. Everyone at S&J were very professional and helpful. I will definitely be using them again.

The front office help provided excellent contact with us, keeping us informed of the progress of our project through emails and phone calls. Natashia was especially helpful and supportive, as well as friendly. The on-sight workers, including carpenters and painter, were very skilled and professional, making required facia board repairs and replacements as well as full prep work (power washing, sanding, et. as needed). and the exterior painting itself was meticulously done. Carlos was an Artist with the air brush! Overall a fabulous exterior house paint job! read more

I used S&J to repair a kitchen in a three-story condo. The unit had a leak in a wall between the garage floor and the second floor. There was quite a large amount of work needed to be done including: drywall, flooring, carpentry, cabinetry, and floorboards. S&J was my high bid between 2 other businesses. That being said, they weren't much more than the other bids, and they offered to manage much more of the sourcing of materials. They matched existing floor, trim, base boards, cabinets, and paint. There were lots of opportunities for this job to go very poorly. They completed the whole project on schedule even though this was done around Christmas and New Years, which is admirable. Honestly there really isn't a point in showing any pictures since you can't tell there was any work done! The work was exceptional, and the Production Coordinator Natasha did an exceptional job coordinating with the Tenant and myself. read more

Amazing team! The receptionist was so friendly, they did impeccable job on my floor that flooded from a shower drain leak, and it was such an inexpensive price for how great of a job they did! Thank you so much! Highly recommend. read more

A huge mirror fell off the wall terrifying out tenants and filling the bedroom with pieces of glass. Sean, the founder of S&J, was out there in no time. The larger pieces were removed by hand. Then they used a vacuum with HEPA filters to clean what was left. S&J took away the large rug and any other materials that may have had any glass. Our tenants were so impressed. Furthermore, we were given referrals for other reliable professionals who we would need to contact to completely restore this room. Thorough, experienced, professional and so very supportive during such unforeseen circumstances. S&J are THE BEST! read more

I enjoyed working with the entire S&J staff. Everyone was great to work with (from Sean for the estimate walkthrough, to the Foreman Keith, to Eric/Mindy on the project management). The team was transparent about the process, receptive to answering my questions, and provided a detailed bill of services. I will strongly consider using them for my next construction needs. read more

S&J used to be great company and they did our remodeling about 10 yrs ago.. recently we need to redo the flooring (S&J did our wood flooring 10 yrs ago). Called them up. The rude arrogant lady picked up the call, and she let us make a phone call consultation. 2 weeks later, we called back and know what we want and want to convert the appointment to get-quote appointment. Another clue-less lady asked us to call back. 3 hours later, we called back, and the rude arrogant lady told us our phone appointment is not in their system and by law, they will only take project with two and more jobs. Just doing flooring will meet the law. WTH is that. No more S&J. Will broadcast to all my friends and colleagues not to go there. read more

Met with this company at our home in December to discuss a whole home remodel. I followed up in January after a month asking about the estimate we were to receive and got an excuse that they are having office delays? Here it is February now two months later and still no contact, excuse or apology. Just a still nothing. They were recommended by a neighbor, so we had high hopes. Another company that makes promises and doesn't deliver. Contractors these days are just full of schitt. read more

Spoke with someone named Gracie got a very unprofessional and rude email back from her will not be referring this company to anyone due to her unprofessionalism. Also management did nothing in regards to situation. read more

I had repairs done in my garage ceiling and bathroom due to an upstairs toilet leak. The entire crew was so polite and professional. The job was completed on time and everything looks so beautiful! I could not be happier and very highly recommend this company! read more

After a water leak at a vacation property, we decided to have S&J do the work and also change the flooring from carpeting to vinyl. We were happy with the initial consult with S&J but were let down with the execution. After replacing the flooring, there was a huge gap between the vinyl and baseboards that the carpet used to fill. They wanted extra money to make adjustments and fill that gap. It looked awful and is something that any contractor should have anticipated. Even worse, we allowed the employees to use the bathrooms in the house (to save money on a Port-a-Potty), and they filled the toilets without flushing (seen on a walk-through). Once they finished the job, we were having plumbing issues. When we addressed this with the management, they said "prove it with a note from a plumber." The plumber came out and found the foam from a paint roller that had been flushed by the employees! Their response: sorry about that. read more

Please choose someone else for your project. We chose S & J based on a friend's recommendation. 1. They told us they'd deliver a pod to our driveway for our belongings and had a company that would come and do the pack out. Two men showed up on the day after Christmas for the pack out, but one was the foreman and another one a guy who works there. The Foreman said they were it due to vacations and sick calls. As my husband was at work and I was paying attention to packing two rooms and furniture, I didn't go outside to see that they basically just threw all of our furniture into this pod and DIDN'T WRAP any of it. The next morning my husband called to demand to talk to the owner but was passed off to the next guy down (Eric). We should have just stopped here but had been waiting since the water damage happened in August, so we gave them another chance. He had two guys come and unload everything and wrap it (in the rain) and then took pictures of the wrapped belongings. Why bother at that point? We told Eric about damage to our bedroom furniture as it's all dark cherry wood, yet even at the end of the project there was no apology and no money taken off of the 6,000 plus they charged for the pack out. 2. They used a company to come in and paint the two bedrooms and master bath. As they had the rooms taped off, we didn't go in there. I noticed the end of the day after they painted that the bedroom window (facing the front of the house and street) was open. Nice way to protect our family from someone breaking in to the house in the day or night. 3. Another breach of our security-opened front door to get the mail and noticed the lock box code was still visible on the lock as they locked the door and put the key in the box, yet didn't scramble the security code. 4. The contractor who did the tile and grout in the shower and bathroom had to be called back as he missed putting any grout into several areas of the floor tile. It still doesn't look consistent. Two weeks after they finished the job in April, a hole in the grout appeared on the floor of the shower as well. 5. I placed a sign on the door on day one to NOT leave the door open as I have 3 indoor only cats and a puppy, yet several times my Ring camera would go off and I'd look to see the front door WIDE OPEN as they brought supplies in and out, and would have to tell tell them thru the speaker to SHUT the door! 6. We chose paint and the office coordinator asked if we wanted flat or semi-gloss. I told her semi gloss as this is what we had and the other rooms have. We noticed a few days after they painted (they had a company come in to do it) that the paint was all flat. Eric tried to tell us most people use flat, but said they'd repaint if we wanted. We said yes repaint. They then had the Foreman come in over several days to repaint. He didn't cover the furniture (which was all moved back in by this point). He didn't use a sprayer like they had used, but instead a roller, which left several areas that weren't painted over. He also got paint on the new floors, and scratched the new floors with his ladder and who knows what else. Eric did come out and look at this and had the flooring contractors come back to redo the floor in this area. 7. One of their workers who came on the first day to do the pack out and for several more weeks for other parts of the project was constantly coughing, sniffling and never wore a mask (which should have been standard given the Flu and Covid were prevalent. This whole job cost just over $31,000 If you are considering them for your project, we'd recommend you look elsewhere. read more

I would not recommend this company. Very non-responsive and way overpriced! Highest of all bids we received. Would not return phone calls or emails. Save yourself the frustration and use someone else. read more

This is the 2nd time I've used S & J due to an upstairs neighbor's pipe bursting and causing water damage to my condo. Apologies if I'm forgetting anybody, but Gracie, Sean, Morgan, Eric, Keith & Bailey were all professional, friendly, and went out of their way to get the job done. They were quick to answer questions and kept me in the loop the entire time...which was extensive because I had to live in a hotel for 8 weeks. Heaven forbid, but if there's water damage in the future I would not hesitate to use them. They were amazing the first time and this time did not disappoint either. I highly recommend this company! read more

Sean Wilson built our house after the 2003 Cedar Fire. He is an honest, direct, hard working man. Our home is beautiful and he helped us through each step in a difficult time. His sub contractors showed up in a timely fashion and they came one after another with few gaps when no one was working on the house. We knew NOTHING about building a home and trusted Sean on all decisions. He brought the house in on time and within budget. Whenever there was a question he called us back the same day. He oversaw all aspects of the job. He took responsibility for the project from beginning to end. I highly recommend his work. read more

Danielle and Sean are so wonderful to deal with.... Very welcoming - make themselves available when needed. Thank you for your expertise in the business and I look forward to working with you in the future. Patricia Bobbs Claims Review and Consulting Services, Inc. read more

Delightful to work with!! Sean worked hard to resolve insurance company differences. Eric did a great job managing the project and Heather in the office has paperwork to me immediately at every request read more

I had a water pipe leak that caused a big problem. All our new carpet was soaking wet and water had started to flow into the hallway lifting our floor tiles. I called S&J Builders, they arrived within an hour and detected the source of the leak. They also pulled up the carpet and pad and came prepared with fans and dehumidifiers. Within the next 2 hours the plumbing was repaired and we were on the road to recovery. To top it all off, S&J worked with my home owners insurance and submitted estimates and all necessary paperwork for reimbursement. I highly recommend S&J. I will not use anyone else. read more

I cannot thank S&J and their whole crew enough! Due to a sewer backup in our home, they came out and have put us back together! The commitment, professionalism, kindness that all of the staff that came to our home and in the office was the best! Special thanks to Eric, Keith, John, Frank, and Heather! They are so efficient with everything that they come in to do and complete! I could not have asked for better! I will refer them to any and everyone! read more

S and J Builders, were the restoration company recommended by my insurance company, after we experienced a Hot Water slab leak. Eric was the foreman, and maintained outstanding contact with me, as to what was coming next, and when it was coming. All of the workers that came to my home, were courteous, respectful, and wanted to make sure that I was happy with their part in the restoration of my home. Eric called the other day, and asked if there were any problems. My reply was, "Eric, the biggest problem I've had, is to get you, and your employees to stop calling me Sir, or Mr.!" The restoration was done with the highest quality, lowest trouble possible (Given the situation, with a slab leak) and highest professionalism! When I do get to do my kitchen renovation, I know who I'll be calling! read more

I highly recommend S&J! They are exceptional at restoring your home after a leak. We had a slab leak and needed to replace the drywall behind our kitchen cabinets and not only did they expertly repair the damaged wall, but they restored our cabinets to like new condition and FAST. Super professional and great communication. Friendly and competent subs with absolutely NO problem accommodating our any and all of our needs to restore what was once a big mess. read more

When it comes to service, This place is the best. In any type of emergency they can handle Danielle is our rep. and has assisted us in so many ways read more

S&J Builders are excellent!!! They have outstanding customer service. I always had contact with someone if I had any questions and they worked diligently to complete my repairs on time. read more

Our insurrance company called in S&J when our master bath sprang a leak and basically flooded our downstairs guestroom. S&J were nothing but spectacular in their service and accommodating our needs even worked with us on every step of the repairs. Informed us of what was happening at all times. Kept to their schedules and did such a great job it looked better than before the accident. They were courteous and laid down sheeting and ensured that there was never any mess in the house.. they completely sheeted in the damaged area when working. Extremely happy with their services and people. read more

I originally chose S & J Builders because of Yelp. Farmers recommended them but I did a Yelp review on every recommendation from the Farmers Insurance list. S&J is the clear leader on Yelp. They did outstanding work, very professional, from the office staff like Heather. Eric & Thomas Wilson to each and every worker that labored in my home. I always had a follow up call at the end of the day to go over what is accomplished. Every worker was polite and fun to talk with, and sure the sh*t knew what he was doing. I've worked with contractors before and lets face it folks most of us don't come away with a warm fuzzy. S & J Builders sets a new bar! All other contractors need to take a lesson from this team. What I also liked was the webportal that allowed me to track the work on my home and access to individuals via interoffice email. This company is state of art! If I was asked to vote on an award to the best contractor my vote is S & J Builders. read more

This company was a dream to work with. They just finished a permitted deck for us which itself is a miracle in this city. They got us an engineer who got the permits. The company is personable and the team has a dynamite work ethic. The labor was affordable and got things done on time. The few change orders that came along were handled well. We now have a beautiful redwood deck that's changed our backyard! I highly recommend them for deck and restoration jobs. read more

The whole S&J team is exceptional. Not only is the final product great, their communication and scheduling are the best. They even sent a truck over just to pick up some old plywood shelving that was garbage that wasn't their responsibility. I have no suggestions on how to improve. Impressive! read more

I can't even give ONE star, HORRIBLE WORK PRODUCT AND POOR CUSTOMER SERVICE OR NO BUSINESS ETHICS! The Project Manager (PM) Mike was a very polite and kind screw up who kept making up "stories" to cover his mistakes, and the sub they brought on the job was so bad they had to demo their own work and do it over! This happened AFTER I called Gracie in customer service twice to tell her everything that was going wrong. I even had to bring in a civil engineer to confirm what they were doing wrong. After all this, Sean, the owner who bid my job, called me at home at 6:45 AM, I was half asleep and told me he was taking over for the PM and when I said I did not want the incompetent sub on the job, he said I had no choice. I was pretty angry and had a few choice words for him, which I'm not proud of. So after going back and forth via E-mail, Sean refused to give me any discount, or extended warranty and wanted to charge me extra for work that was in the bid. No wonder they got multiple F's and D's on Angie's list. I had decided to fire them after the first week of lies and mishaps in order to minimize my losses, but ended up giving them the benefit of the doubt, after Mike convinced me they would make it right. Boy was that was a BIG mistake, a Big, Big mistake. DO NOT HIRE THIS COMPANY, CHECK ANGIE'S LIST, BAD BUSINESS PRACTICES! I am thankful that I only hired them to work on the outside of my house, before I let them do work on the inside of my house, to the tune of about $40K, that's their loss now. read more