I had an excellent experience with this restoration company during a very stressful water damage…read moresituation. From the initial response to the final pack-out, their team was professional, efficient, and extremely detail-oriented. They acted quickly to mitigate the damage and took the time to thoroughly explain each step of the process, which gave me a lot of peace of mind. The pack-out was handled with exceptional care--every item was carefully documented, packed, and transported as if it were their own. What truly set them apart was their support beyond just the restoration work. They were incredibly helpful in coordinating with contractors and guiding me through the insurance process. Dealing with insurance can be overwhelming, but their knowledge and communication made everything much smoother and far less stressful. Communication throughout the entire process was clear and consistent. The team was always available to answer questions and kept me updated on timelines and progress, which made a difficult situation much easier to navigate. What really stood out was their level of organization and respect for my home and belongings. Everything was handled seamlessly, and I truly felt like I was in capable hands from start to finish. A special thank you to Oscar, Cody, and Christian for going above and beyond--their professionalism, responsiveness, and care truly made a difference during this process. I highly recommend this company to anyone dealing with water damage or in need of restoration services. Their professionalism, guidance, and quality of work are unmatched. Thank you SOS team

We called SOS for kitchen mitigation after a plumbing issue, and Oscar came out the same day--even…read moreon a Saturday. He clearly explained the entire process, what to expect from the company, and how insurance would be handled. Losing your kitchen is incredibly stressful, and unexpected plumbing repairs can be costly, but SOS truly helped ease our worries, fears, and stress. What impressed me most was the entire staff's professionalism, detailed communication, and genuine empathy toward our situation. I would confidently refer this company to anyone in need of restoration services. Thank you, SOS!

From first call through actual service, they are very thorough, timely, friendly reminders, very…read morenice about my calling and changing the items to be cleaned, and then changing the date. George was our technician and he was friendly, on time, explained things completely, and did an AWESOME job! We used them maybe four years ago and I can see why I called them again. They are now the only ones we will ever use. Our neighbor saw the great job and he hired them on the spot and they were out a couple days later. You can't go wrong with them. Plus, steam is the healthier option compared to using chemicals on your carpet that you walk and sit on and breathe your steps all the time.

George was so professional and efficient! Arrived on time and did a beautiful job on our carpet!…read moreLooks like new!

I cannot say enough good things about Express Dry and, in particular, Omar Martinez…read more My elderly parents experienced a hot water slab leak that caused water damage in their garage, hallway bathroom, hallway, and entryway. As anyone who has dealt with water damage knows, it can be an incredibly stressful situation filled with uncertainty, unexpected costs, and difficult decisions. From the very beginning, Omar was outstanding. Before authorizing any work, I asked a lot of questions regarding scope, pricing, asbestos testing, contract language, payment terms, and project expectations. Omar never became defensive or impatient. Instead, he responded quickly, professionally, and transparently to every question I had. What impressed me most was his communication. Throughout the entire project, Omar consistently kept my parents and me informed with updates, photos, videos, moisture readings, scheduling information, and detailed explanations of what was happening and why. Whenever new issues were discovered, he explained everything thoroughly and documented the changes before moving forward. He went above and beyond to make sure my elderly parents understood the process and felt comfortable every step of the way. He regularly checked in, followed up even on his days off, and treated my family with genuine kindness, respect, and compassion. At one point he even asked me to wish my mother a Happy Mother's Day and told us that my father would be in his prayers when he wasn't feeling well. Those small gestures meant a lot to our family. The asbestos testing came back negative, the dry-out was successful, and the project was completed exactly as explained. Throughout the entire process, Omar demonstrated integrity, professionalism, patience, and exceptional customer service. Water damage is never something you want to deal with, but if you find yourself in that situation, I would not hesitate to recommend Express Dry. Omar made a difficult and stressful situation manageable and earned our trust from start to finish. Thank you, Omar and the entire Express Dry team, for taking such great care of my parents and for delivering outstanding service.

I had water damage under my kitchen sink that leaked into my garage. Express dry was the last…read morecompany that I interviewed after an all day interview process of several companies. The only reason I even went with them was because of the impressive plumber I met with that recommended them. They came that night and helped initiate the process of drying the next day. Noah Lopez was the rep and was my contact initially. I saw 3 restoration companies that day and 3 plumbers so I had a decent idea how of much water damage, estimated time of deconstruction and reconstruction. A lot of companies get a bad reputation because they try and tear up as much as possible and I thought Express Dry was different but I was proven wrong. After a few days of drying, they all of a sudden discovered that my tiles were 30-99% saturated and they had to rip them up which would add another 2 weeks of work. I was confused on how this was NOT spotted initially by them or any other company I saw that initial day of interviewing. Everyone commented on how I should be lucky that the tiles didn't get wet. So obviously I called BS on them. They tried several scare tactics by having me sign some hand written statement that I would be liable and having multiple try and convince me to remove the tiles. Thank God I got a second opinion and had an outside company return to check for water damage and they too once again confirmed that tiles weren't wet and even if they were, there are other options that don't involve tearing up the tile. I thought I was getting a company that looked out for me but they were obviously looking to rip off the insurance company and make money for them. Noah tried to convince me not to contact my insurance company myself and he would do it all for me but I'll glad I called my insurance while he was present. I think that made him upset because after that, he went from being pleasant to being irritated, especially after the process began and I attempted to contact him. There were other things they did that also rubbed me the wrong way but I don't want to get anyone fired. Just another example of how can't even trust people to have some decency, even in 2026

Everyone at AFC who's working to repair water damage in our home has been great. So many moving…read moreparts, and Chad is wonderful about managing the project and checking in with us regularly for updates. Emmanuel, Paul and Christian worked super-hard in the heat to get the area ready for demolition on the Friday before July 4 weekend. Just wish the home warranty and insurance companies we're dealing with were as responsive and service-oriented as the guys at AFC are!

The team of David, Carlos, and Robert helped us out tremendously. A recent heavy rain storm clogged…read moreour French drain and inevitably flooded our warehouse. They got the water out, warehouse cleaned up, and their equipment in (fans and dehumidifier) fast. Their moisture equipment was a great help when identifying what areas of the drywall needed to be removed without ripping it all out. Thanks guys! 100 Percent Crew

First and foremost, I would like to take this opportunity to say Thank you S.D. Water Damage for an…read moreoutstanding job performing reconstruction at my home (in my garage, laundry room, butler pantry hallway & butler pantry closet). Rafael, Caesar& Juan are more than exemplary! They are the Bomb.com!!! Rafael Thank you for your patience, understanding & coordination. Caesar & Juan, thank you both for all of your attention-to-detail throughout your execution. And Like I said throughout your execution....Perfecta-mondo! = 100% Totally Satisfied!

I recently had the opportunity to work with Rafael and his crew; I have nothing but good things to…read moresay about them! Rafael was referred to my by flooring contractor (Mighty Millworks Floors & More) we have used a few times over the past few years whom are also awesome! Rafael went out of his way, and spent a lot of time with us to refurb our in-laws house to get it ready for rental. Budget was a big factor and Rafael was very helpful in suggesting and implementing cost savings and providing the best value with return on investment; not just for immediate rental value but future value if we decide to sell the property. That's a huge consideration with a limited budget! We had several delays, on our part, and Rafael and team were able to work with us to adjust their schedules to accommodate. Having worked with other contractors, I can say, that is unusual or at least frustrating usually. Rafael worked as the General Contractor for us and was able to coordinate everything and when he felt the bids were high, he was able to either negotiate a better price or get the sub to give a reasonable estimate. having a GC with knowledge of expected or reasonable prices is unquestionably worth the minor extra cost of having a GC; not to mention the time savings for me/us having to schedule/coordinate and arrange for access or meet with contractors etc. I would never do this type of scope of project again without working with a GC; specifically, Rafael. If you are thinking of having, or need, work done on your home, I highly recommend Rafael and his crew!

We recently had water damage and used this restoration company, honestly one of the best service…read moreexperiences we have had! The work was done by Moses cleanly and our space looks brand new again. Highly recommended to anyone dealing with an emergency situation.

It's one of my worst nightmare. Finding mushroom growing out of my ceiling. I didn't know this was…read moregoing to be Last of Us situation happening in my own home! I did have at least 6-7 companies come by to pitch their thing, what's gonna happen, how much it was going to cost. In the end I ended with this company and I have zero regrets. Thankfully, I had the best people to get this situation resolved quickly. I worked with Arturo Ramirez (from San Diego)'s team from start to finish. Arturo came to give an assessment of what is going on, what needs to be done, and when they are going to do so. The preparation they did before the work was amazing. I have carpet upstairs and they put plastics on everything so there would be a minimal cleaning in the end. Arturo communicated with me on everything they are working on. After all done, they cleaned everything, they put back my toilet with no issue, the walls are painted and textured. I didn't think that they were cutting any corners or trying to get it all done and get my money and be out. Only small issue I had was the communication about the invoices with their accounting team. I had to call them multiple times to get it updated since I needed the bills split between HOA and me. But in the end they got it all figured out.

Great quality, response time and fair pricing! Would highly recommend to anyone. Albert and Nathan…read moreare a great team and provide daily updates on the project.

They showed up for a site visit on the same day I listed the project in Yelp. They were able to do…read morethe work right away. When they were done, the owner reviewed the photos and made the staff come back and clean it one more time to remove the remaining black stains. I was satisfied with the remediation work and the additional follow through. The restoration portion of the work was led by another person and that scope of work and estimate wasn't as smooth. It was the same company but different people running the job like it was a separate company. I ended up hiring another contractor that I had worked with me before.

We had a pipe leak that caused water damage through a large part of our home and had never dealt…read morewith anything like this before. We called Smart Dry Restoration and they were able to send someone out quickly, which was a huge relief. The technicians were polite, professional, and very careful while working in our home. They kept things clean and took the time to explain what they were doing without rushing us or making us feel overwhelmed. Given how stressful the situation was, that really mattered to us. The office staff was also easy to work with and stayed in communication throughout the process. They helped coordinate directly with the insurance company, which took a lot of pressure off of us. Overall, the experience was straightforward and reassuring during a tough situation. We're grateful for how they handled everything and would recommend them to anyone dealing with water damage.

I've used Smart Dry Restoration twice already (my house and rental) and both times they have…read moreprovided excellent service! The first time they came out was because I had a flood in my kitchen. I was so stressed out but these guys took care of the problem like true professionals and I couldn't be happier. At the rental we had a mold situation and they helped us there as well, quickly and efficiently. This company is reliable, trustworthy and worth every penny!

I called DryMedic after discovering a slow leak behind my dishwasher that had managed to warp the…read morefloorboards and create a lovely patch of "science project" mold on the drywall. I was looking for a team that could handle both the water extraction and the initial mold remediation. Response Time: They aren't kidding about the "emergency" aspect. I had a technician at my door within two hours of my initial call. In a crisis, that speed is a huge stress-reliever. Professionalism: The crew arrived in a marked van, wore booties over their boots, and took the time to explain the moisture readings. They used infrared cameras to show me exactly how far the water had traveled under the cabinets. Equipment: They set up industrial-grade dehumidifiers and air movers. It was loud, but it got the job done in about three days. Insurance Coordination: This was the biggest win. They worked directly with my adjuster, which saved me from being the middleman in a very technical game of "who pays for what." Final Verdict DryMedic is a solid, reliable choice for urgent restoration. They are experts at the "tear down and dry out" phase.

I called Drymedics out during the heavy rains, they responded within 30 mintues and Haitham walked…read moreme through how to address the water damage in my home. Great service and fast!

I called ServPro after having a huge plumbing disaster at my commercial property. ServPro Spring…read moreValley/Jamul came to the rescue. They did all of the cleanup the day after and the crew was amazing. I made the mistake of calling Stanley Steamer first and that was a nightmare but ServPro came to the rescue. I would highly recommend them, they are honest and ethical and do a great job.

They did my restoration and additional work. Jason had workers there all day every day until job…read morewas finished. Many Contractor's have people popping in and out for a few hours here and there. He also made sure we were totally satisfied before he got paid. He also gave us an up front price for our extras prior to signing the contract. The other Contractor's refused to do that. They just wanted to charge us at the end of the job. The restoration business can be a little sketchy, but Jason is running an honest hardworking company. I'd recommend him any time.