They have corrected several problems with my 2001 Ford, and I have found them to be friendly,…read moreattentive, and responsive.

Service was awful. Truck was at their shop for three weeks and hardly anything was done. Shop's…read morecommunication was nonexistent. I was told four separate times that they would call me; no calls ever came. Only times that I could get any sort of update was to physically go down to their shop. The owner told me he would try different strategies and call, but he never called. Several times both my wife and I called and they'd never answer, I left several messages. Finally went down and got my truck after the third week and one day. After paying my "bill" and getting my key, I found the truck unlocked, hood not latched and batteries almost dead on their back lot. Luckily truck started. I also had told them several times that I needed the boxes and the parts back that I had switched out on truck only to find them missing. After several long minutes they finally found them. Not very happy with service or the communication they provided. Definitely would not recommend this shop! Don't waste your time.

Had a check engine light on, got the code read, replaced 4 solenoid and a cam sensor, and didn't…read morefix the issue. Went to CW and Casey read the code, took my pickup for a drive and in a couple hours had my pickup fixed! Top notch customer service! Could not be happier! Thank you Casey!

They said to me after the job was done: hey, you shouldn't have driven the truck here with no…read moreradiator fluid. You burned the head gaskets!... Funny thing is: I had it towed to the shop, because it wasn't running!... Gaslight much?

Sold me a Corvette with a messed up differential had to pull over half way across the state and…read morepark the car in some random city and had them refund my money and pick up the car. They did reimburse cost related to travel , that's why I gave them an extra star. But that was after many many calls back and forth where they finally agreed. They should had made it right without hesitation knowing they were wrong but sales guy and manager treated me like another number. They should check the car completely knowing the customer has to drive the car back home to another state.

I inquired about a vehicle listed on their website. Kurt replied and I made an offer. Kurt…read morerequested pictures and vin number on my trade to get things rolling. That was one day ago and I hadn't heard back so I checked on line and their Madison, their online chat representative, checked and confirmed that the vehicle was still available. She then sent my inquiry to sales. Kurt then replied after a days delay and told me the vehicle had sold yesterday. That contradicted what I had just been told. Needless to say, my bet is on Madison. All told this is really a bad experience and an example of the poor customer service they provide.

Worst oil change (and most expensive, even with the coupon) in my considerable years of experience…read more Obviously a business intent on selling additional services and products, while completely ignoring the task at hand. When I backed my car out of my garage the next day I was shocked to see a puddle of new oil on the floor, and upon further inspection the dipstick showed over filled! Since I had driven it immediately after the oil change I was concerned about my engine and took it to the dealership for a check up. Not only had the hacks at this Grease Monkey overfilled my engine, they had only hand tightened the oil filter and oil pan plug. Needless to say there was oil all over my engine, and dripping leaking all over the place. They did agree to refund the exorbitant price of their disastrous services, but when I pursued any compensation for having to take my car to a qualified garage for diagnosis, Grease Monkey's district manager proved to be a rude and ungracious sort, and placed all the blame on me. I suppose he's right, in a sense - why did I ever darken their door? I certainly won't again. But if incompetence, unaccountability and astronomic prices are your cup of tea, then by all means, these are your guys.

The absolute best lube and maintenance shop in two counties! Very thorough and professional in…read moretheir 16 point lube job! Very friendly and helpful! Very fair pricing, considering it's the best service in two counties! They also carry DELO 400 SIN diesel oil. The only shop I've found that does! I have finally found a lube shop that deserves my loyalty! THANKS GUYS !!!

These guys got me in right away. I drive a German car that has historically cause people to turn me…read moreaway. They didn't have the filter in stock but ordered it and had it there in minutes. They took care to check all the fluids, put synthetic in, and even vacuumed the carpet and washed the windows. Pricing was average to a little more expensive than my normal guy, but they got me in same day when he couldn't so I'll call it a convence fee. Steven was very nice and made it feel like I was being taken care of. I'd definitely recommend them for service!

Excellent service. They stayed nearly 40 minutes past closing time (I came in 6 minutes before they…read moreclosed) and got all my vehicle's fluids changed. They were fast and friendly about it. Highly recommend this place, but I dont recommend being a little rude like me coming in so close to their closing time. Sorry fellas at this car care center but highly appreciated! Will happily come back and recommend friends to them

I will start by saying my family has taken three different cars here over the years and my dad…read morerecommended San Cris to repaint my ten year old used car I recently bought. When I got to the shop, it was the fifth place I had gotten a price quote from and I was feeling really overwhelmed after being told by everyone else it would cost $5,000 to paint my car that is probably only worth $6,000 if I were to sell it. Irregardless, nobody wants to drive a car covered in little dings and scratches. I met with Sam who was extremely honest and kind. He told me to take a look at the other cars they had just finished and if I liked the paint job they could do my entire car for under $1,000. He told me they only do one coat of paint here and it would likely last 4 years. And he even recommended if I wanted a higher quality paint job that their sister shop also run by someone in the family would likely paint my car for around $2,000 and do two coats, more attention to detail, etc. I'm not sure if other negative reviewers had a bad experience but I was impressed with the professionalism and extremely low quote I received. I may consider taking my car to the other shop he recommended, but in the past when we have just need scratches covered up San Cris did an excellent job and the cars looked good as new. These are honest people and I would definitely recommend talking to Sam if you need a paint job done as he will be sure to help you.

Everyone keeps asking me for a body shop recommendation, well, here it is!!!!…read more AKA Drifter's body shop. Very reliable body shop that is super reasonably priced. All my friends bring their crashed drift car here and get it fixed. They are quick, down to earth, and the paint job comes out pretty good! They are pros at installing body kits and etc. Usually just bring cars there and drop the body kits and let them do magic. Ask for Javier!

Yesterday 06-09-21 my Jeep Wrangler lost tire and rim on westbound I 90 about 20 miles west of…read moretown. I had to have the car flat towed back to town. I called Sheridan motors --after a long wait I finally got transferred to service manager. He gets on the line and I tell him my problem and he say he has no time to do a visual inspection and please take car to Firestone in town --then hangs up. I have seen and heard BAD customer service but he takes it to a new level. How much more trouble could I be in --heading for Seattle totally broke down and no help from this amazing dealership. With this kind of company service , Home Depot, Costco and Amazon will continue thrive Potential customers---customer service here is DOA. Ron R

I've always had my 2017 Ram 6.7 serviced by Sheridan Motors and they've always had friendly…read moreservice, but this time they went above and beyond and I couldn't be more thankful for the guys at Sheridan Motors! I work here in the summer and down south in the winter so when my check engine light came on a month before needing to head south I was worried I would not make my deadline out of here. It was an issue that meant I shouldn't drive so I left my Ram at the dealership to hopefully be able to be fit in before the end of the month. All my research about this check engine code meant not good things and the tech even thought he'd have to tear completely into my transmission to diagnose the problem, but he kept poking around and found that it was a simple pressure valve that they had in stock! They were able to fix my pickup and get it back to me way before my deadline to head south! Also they have Rotella T6 in stock right now so I scheduled an appointment to get that changed tomorrow. Thank you Kelly for all of your help. Such a relief knowing a dealership you can trust when you need them. Oh! I almost forgot! My truck was clean when I picked it up too! It definitely didn't sparkle when I dropped it off. Thanks again guys!!

My 2002 Honda CR-V reached the point in its lifespan where multiple components started to age out…read moreand fail. The diagnosis was a bit complicated, but Dan and Jon patiently stayed with the problems until we got the mission-critical stuff fixed. I really appreciate their honest assessment separating "What Needs To Be Done NOW" and "What Can WAIT". This is the second vehicle that Dan and his crew have worked on for my family and both experiences were excellent. I highly recommend them! Eric Richards

What a blessing to be referred to this garage. I'm from way out of town and started having issues…read morewith my truck. The dodge dealer was booked out two weeks, but Dan and his technicians diagnosed and fixed my truck and got me back on the road. Thanks so much!