Don't bring your car here! BEWARE: Willoughby Hills Auto Repairs erases engine light codes. They…read moreerased codes in my car and pretended that nothing happened. But didn't deny the wrongdoing when confronted. Tim the shop owner claimed that they did a relearn afterwards. But relearn is not the same as repair! The vacuum leak problem was totally ignored and the smoke test was not done. Tim insisted that I can safely drive with a bad oxygen sensor. Glad I didn't and God Bless AAA tow truck. Another shop corrected what WHAR neglected to do. Never again am I setting my foot in this shop and don't recommend it to anyone. I guess this shop knows how to take advantage of an elderly woman. UPDATE: four months ago (May 2025), this very shop did some work on my car and requested a positive review. I said OK but am unable to post it since I reviewed before and Google won't let me do it again. The shop then sent a link to my phone and I was able to post a positive review from a different gmail address. I am buffled how WHAR even knew my another gmail that I never told them about, and what else they know about me, and how they are going to use this knowledge. IMHO this explains how many positive reviews of this shop are posted. Don't take them for granted.

Willoughby Hills Auto was beyond amazing. Extremely professional and friendly. My car broke down on…read morethe way to Buffalo and not only did they squeeze me in in the middle of the day but they got me back on the road and out the door so I didn't have to wait until Monday to pick it up. Above and beyond service.

I have to say, this was the best experience I've ever had with a mechanic shop. Prior to my current…read morevehicle I typically only had leases which meant I had them serviced at the dealership. However, trusting my community, I went to Simon. And it was the best decision. The pricing is fair. The people are so kind and wonderful. The work is done expertly. My car sounded like a freight train when I brought it in, and I drove away several hours later in complete silence. The service is great as are the people. If you need a mechanic, or even an oil change, this is the place. I would not want to go anywhere else. They are great at explaining what the issues are with your car, the work they plan on doing, and explaining why that work needs to be done. They are transparent. They are honest. This is a good place.

Go Here. These guys helped save my '84 and '99 Jettas back when I was a broke college student…read more Today they are doing the brakes, shocks, trans and rear diff fluid service on my Lexus RX 350. Highly recommend them. Very professional. 100's less than dealer service and better diagnostics and communications. They use oem or better parts, and LiquidMoly products ... a good sign of real pro's ... and even FluidFilm undercoating.

I left an inquiry on their website, and... am still waiting for the reply. Am not holding much of a…read morehope. I don't recommend this shop to anyone.

I have taken my truck to other repair shops before coming to Suburban and now that they have fixed…read moremy truck I am very pleased the way it was done and the help they gave me, They will listen to you request and advise you of the work they will perform. Go there with confidence that you will receive the best service they offer. Ask for Jay , he is the owner.

My Lincoln Corsair was sideswiped by a hit and run driver. I took it to Highway Auto Body and Dan…read moreOsborne handled every detail of the repair professionally and coordinated with my Insurance Company. The car looks better than when it was new! I highly recommend this Body Shop.

Stopped in today to have some work done on my car and was told their policy is if you've done any…read morework yourself on your car such as change the spark plugs done your own oil change or any kind of work on the car that you have touched they will not work on your car for liability reasons. They cited that their shop has been sued multiple times in the past Which makes me wonder what they have done to be sued so many times that they had to create a policy. The gentleman behind the desk and one of the mechanics suggested that I lie in the future about having done any work on my car so they are actually promoting lying and dishonest acts Which further makes me worry about and wonder about their integrity and adds Creedence to the fact that they have been sued multiple times. I would highly recommend trying somewhere else and not doing any business with this place. My father and brother were mechanics and I grew up around a garage and it is worrisome and unethical to turn down work out of fear of being sued again. There are plenty of other garages in the area. I recommend seeking out one of them.

I popped into Mufflers for Less without an appointment yesterday because the snow/ice had pulled…read moresomething off the bottom of my car and it was dragging. They had my car lifted and screwed the piece back on and me out of there in 20 minutes! Would definitely return for future repairs big or small. Really appreciate the employee who helped me out.

Honest. Excellent and quick. I recommend their services and appreciate their work. I went in this…read moremorning and they were able to take care of all my issues.

These guys are great. Car started overheating on highway, needed a place nearby to go. It looks…read morelike typical mechanic shop. And pretty much that's what it is. They popped open my hood, looked inside after I described the issue and they found the problem. They ordered the part & had it fixed w/in a few hours. They tell you what they're going to do. They do what they say they're going to do. And they do it right. Would highly recommend.

Best car repair place I've been to. After dumping a couple grand into my car and still having…read moreissues, they fixed everything affordable, quickly and transparently. For my main concern with my battery they even ran diagnostics twice to make sure everything was good. As someone who worked in the car parts industry for a bit, I was very pleased when they told me what brands they were using and the price points. Top notch service, I see why they are a trusted Parma staple. They have a new customer

Absolutely outstanding from beginning to end!!! Kind,…read moreprofessional, affordable and honest. I will never go anywhere else.

professional and courteous. fixed my husbands truck shifting issue that another mechanic would not…read moreattempt.

Had my 2016 Silverado (41.000 miles) transmission replaced here and they were great…read more Good price repaired in a timely manner. Pete and his folks are very good.