Unique Pools and Decks resurfaced our pool last year, May 2013. It appeared to be a good job but…read moreduring the winter our new pool surface started to separate from the pool wall. We called UP&D, they came out, looked, and agreed that they should redo the pool. Also said it was covered under the warranty. They have cancelled appointments and now will not return our calls. They have refused to answer complaint made to Better Business Bureau and our pool is not usable. We are getting a lawyer. Save yourself, learn from our mistake. Find a reputable licensed company.

We've been trying to get our pool done for almost a year. We get excuse after excuse even after…read morewe've put $7k on deposit. These guys are not licensed so our recourse will be through the court system.

I am writing this review to express my complete satisfaction with H&Y with the purpose of letting…read morethem know as well as to assist anyone who is considering using their services. For reference, I am the President of the BOD for a local condominium Association. After positive past dealings with H&Y I referred them to a member unit-owner to replace a wood courtyard enclosure with vinyl. They were prompt with their estimate and were selected out of three companies by the homeowner to perform the job. The job was completed but needed to be lowered slightly to match the height of others in the Association. Despite a delay caused by the hurricane, Jerry, the owner, saw to it that the adjustment was made to our specifications. Given the relative insignificance of this re-visit in comparison to the volume of fence work a hurricane can produce, H&Y kept their commitment and for that the homeowner and I were thoroughly impressed. It is not often these days that we witness this kind of integrity in business dealings so when we do we must recognize it. I would recommend H&Y for fence and enclosure jobs without reservation. - Gary B.

The estimates were given in a timely manner by Mike. And once the down payment was made, I was told…read more4 to 6 weeks. At the 7 week mark, I was curious because no one had called me with an update on my order. They said they would call in a couple of weeks once they had my install ready to schedule. Jason did call and schedule for the following week at 9am. There were some set-backs on install day, for I had been scheduled to be 9am and by 10am, no one had shown up or called. Having taken the morning off, I was upset when I ended up having to take the full day off and they didn't even arrive until after 2pm. The crew was very efficient, with Sergio heading the team. They worked for a couple of hours. Glad I was there, to review fence before they finalized or they would have installed the fence sloped to accommodate the yard. Fence should be even, dirt can be added to even the slope of the yard on the side of the house. The posts were corrected and fence install continued. Second day they came back and finished the job. Fence looks great and truly adds value to the house. I think the installation crew is top notch. The office staff really needs to improve on their communication skills with their customers. It's like they don't care about the customer but boy did they call right away to get paid. No one ever apologized for making me wait all day when I had been scheduled for a 9am install.

Good value for the excellent job HOWEVER, english is lacking, no one except Saied with whom I…read morediscussed the property line issues concerning the foreigner next door. He assurred me he was reachable should misunderstandings occur and they did, I was only able to reach Saied once out of two tries over the 2 days. Furthermore, they did a lackluster effort to cover the pool and NO effort to cover the spa. When they left, there was all matter of screws, beading, metal debris, and excess screen material discarded in the shrubs and lawn and of course, the pool and especially the spa. I now insist on one english speaking reprsentative for the entire job or I do not want them. Dr D Brown We do love the cage! It could have been more professional and relaxing.

Outstanding customer service. From the first meeting to the finished product. Every member of this…read morecompany worked hard to make sure the product was delivered correctly and with care. The pictures speak for themselves.