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    10 years ago

    We've been very pleased with S&S Pools and would highly recommend them. They are great to work with and we have a beautiful pool.

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    Country Leisure Manufacturing - Where the pool was washed out original picture that was sent to them

    Country Leisure Manufacturing

    (15 reviews)

    We bought our pool in Jan 2022 and it was installed April 2022 in 1 day I might add. We got the…read moreProzone and then began the learning process which was so simple- turn the 2 speed pump on high in the morning when we went out, brush the pool, then come back out in the evening, and do a quick vacuum. We used 2-3" chorine tablets a week and that was it. NOTE- it took a while to get the electricity set up so the pool needed so expert help so being new to a pool, I went down every week for a water test, bought what I needed to stabilize it and they after a few weeks they said "You are good". Country called and asked if we wanted our pool closed by them and I immediately said "Yes". Youssef came out, told me what I needed and needed to do which were easy! He also explained when I would need a new cover and which one to get. He was GREAT! I didn't get the pool to work at it or have a hobby and they have made that happen.

    I can completely see why their policy is you must pay in full before any delivery or any work gets…read moredone! Never ever will I ever pay any company in full before service! They don't stand behind any mistakes they make! All they say is sorry! They are real good at saying I'm sorry! But they just don't want to be held accountable or responsible for anything they do wrong! We told the salesman exactly what we wanted based on the floor model pool! We told them very clearly and very carefully that we wanted this exact pool installed in our backyard! How much is the total bill? They told us a grand total ! And we paid them in full on the spot! Just like they said was their policy! Well we finally got the pool installed! Then it was time for a new crew to come install the lights and the fountains! But this time they showed up at my home all the way in Cushing Oklahoma and said they didn't have the right parts to do anything! A few hours later I get a call from Country Leisure and now they say so sorry you didn't pay for lights but for an extra 2 thousand dollars we put them on! Yes we know we was supposed to write it down but we didnt! So sorry ! I just said stop apologizing and do the right thing! Stand up and be accountable for what the deal was! Be responsible for your mistake ! Unfortunately they have chosen not to be responsible for their mistake! So I would most definitely 100 percent suggest to anyone doing any business with these people just keep your eyes open and your hands on your pocketbook ! And never pay them in full for anything until they have fulfilled their end of the deal! Thx monte ketcham

    Leisure Time Pools & Spas

    Leisure Time Pools & Spas

    (17 reviews)

    $$

    Most everything you need for your pool and spa. If they don't have they will order it for you. This…read moreis our go to for our pool maintenance cloudy and we can't get it clear bring a sample test it exactly what you need to clear the problem. Excellent customer service! .

    Leisure time has been my go to for all my Pool needs for the past 22 years, Tim the owner is…read moreextremely knowledgeable and always willing to help. Unfortunately one of the young men that works there I believe it's Tim's son does not like me I feel because of my political views. For context like everybody in Oklahoma City over the past four years have had lots of problems with algae blooms and we all shared my frustrations but when I was in there earlier this year I think his name is Jordan told me to wait outside the "testing"area. After 10 minutes my back was killing me ( I am 65 years old) so I stepped inside and sat on the stool. He continued to help the customer another 10 minutes then a lady walked in at which point he walked right around me and went up to help her; I was really angry. I saw Daniel and quite honestly dumped my frustration on him telling him to come back and help me with my testing. It devolved from there with Daniel yelling at me because I called him Dan then Jordan walked by with a condescending voice telling me I could leave if I didn't like it. After four years of algae blooms, green pool and lots of new filter medium/chemicals I learned all the chemistry and had the pool balanced perfectly. No more problems I simply wanted them to test my water for phosphates because even though I had hired a pool guy I was still going to buy all my chemicals from Leisure Time. A few months ago I was trying to purchase a $1500 pump from them but they would not return my calls so I guess I've been banned from the store; don't care but really do not like dealing with Leslie's Pools. I write this review to apologize to Daniel he had no knowledge of what transpired before our conversation.

    S & S Pools - hottubandpool - Updated June 2026

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