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    Affordable Spa Service

    5.0 (2 reviews)
    Closed 8:00 am - 6:00 pm

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    2 years ago

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    2 years ago

    Spa repair is Highly recommended for its friendly, fast, and affordable service!"........

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    Spartan Pool & Patio

    Spartan Pool & Patio

    4.3
    (21 reviews)

    While I'm generally satisfied with the service received, they employed deceptive pricing and…read morebilling. When I was contacted by the business I was quoted $110/hr plus - specifically so I would be aware of the full cost/charge spectrum - the cost of any chemicals consumed. Upon receiving the bill, the time billed was well over the time the Technician was working on the pool. I challenged this with detail to the time he was here. In response I was nonchalantly told that the distance to my residence from their office was 'such a long drive' (Norman to NW OKC) so the time to get here was included. It was very easy for them to casually demand that after the fact, but apparently hard to think that was a cost customers should be aware of upfront. As I had been taking cost estimates from other providers for this job, this omission deceptively skewed their cost profile against their competition. As far as I'm concerned, they employed deceptive pricing and all around poor businesses practice. Will not recommend to anyone on a moral basis.

    I called them 3 weeks in advance to get the pool cleaners out to the home before I flew home. The…read moregirl told me it would be around the "20th" as they were pretty busy, I explained that it was Fine since I was flying home on the 29th. I called 3 times to confirm the appointment and they told me they had to call me back. Not a single person EVER called me. I then called the 28th to make sure it was completed. The girl told me that the guy came out on the 19th. Well, I arrived last night and to my dismay, my pool is disgusting. So either the staff can't figure out how to get things scheduled or the cleaner doesn't know how to do their job.

    Country Leisure Manufacturing

    Country Leisure Manufacturing

    2.5
    (15 reviews)

    Initially they were great. Their response time was quick. After the pool, was installed, I was…read morehaving trouble with the stairs. I called TWICE. Spoke to an employee once, they were no help. I called again left a message and NO response. They sent me a text message over a month later asking if I needed help with the stairs. Like I said, in the beginning, they were great everything afterwards not so great.

    I can completely see why their policy is you must pay in full before any delivery or any work gets…read moredone! Never ever will I ever pay any company in full before service! They don't stand behind any mistakes they make! All they say is sorry! They are real good at saying I'm sorry! But they just don't want to be held accountable or responsible for anything they do wrong! We told the salesman exactly what we wanted based on the floor model pool! We told them very clearly and very carefully that we wanted this exact pool installed in our backyard! How much is the total bill? They told us a grand total ! And we paid them in full on the spot! Just like they said was their policy! Well we finally got the pool installed! Then it was time for a new crew to come install the lights and the fountains! But this time they showed up at my home all the way in Cushing Oklahoma and said they didn't have the right parts to do anything! A few hours later I get a call from Country Leisure and now they say so sorry you didn't pay for lights but for an extra 2 thousand dollars we put them on! Yes we know we was supposed to write it down but we didnt! So sorry ! I just said stop apologizing and do the right thing! Stand up and be accountable for what the deal was! Be responsible for your mistake ! Unfortunately they have chosen not to be responsible for their mistake! So I would most definitely 100 percent suggest to anyone doing any business with these people just keep your eyes open and your hands on your pocketbook ! And never pay them in full for anything until they have fulfilled their end of the deal! Thx monte ketcham

    Affordable Spa Service - poolservice - Updated August 2026

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