The team of Corey (sp?) and Tommy working the evening I had a dead battery proved to be exceptional…read more- two great O'Reilly (in Royal Oak) employees who showcase by example what outstanding customer service is and should be! When no one else was offering to help with a battery and its replacement (from reasons that ranged from the obtuse of my "model / make car couldn't be done" to "we close in 30 minutes, so no" ... they answered the call for help and did the battery replace for me - just great service all around!

Modern two story building purpose built for auto parts, upstairs is storage. Private parking lot,…read morejust off of busy Woodward. Clean, bright, with well labeled aisles. Lots of parts rack space behind the counters. The staff is kid of stand offish.

This is my go to for windshield fluid, tools for pulling out fuses for my blown fuse in my console…read morePowerPoint after using the tire pump, engine coolant or engine oil and today was buying a tire plug kit for a nail in my right tear tire from who knows where. The staff are friendly, knowledgeable, and super helpful. They are willing to take the time to look up the best brake fluid needed for my car. Prefer this place over all of the chain auto part stores.

Great people that help you out for large and small projects alike…read more I prefer these guys over large corporate chains, they sell trusted products.

James is AWESOME!! He helped me SO much. In every way possible. He went out of his way to help try…read moreand diagnose every problem I was dealing with

Always great service when I come in. My job is in the area so O'reilly is always a go to. The man…read morebehind the counter Jimmy is always a great help as well.

Very disappointing experience. I placed an online order for a Sylvania SilverStar ULTRA headlight…read morebulb , and paid $61 for it. I didn't look at what I was handed by the store clerk, which I'm at fault for not checking before leaving the store. Once I got home, I discovered I had been given the basic Sylvania bulb, which sells for about $31 online. I paid for a premium product but was handed a cheaper one instead. I'd definitely double check what you're getting at this store, It seems they may try to swap for the cheaper product if you're not knowledgeable. If a customers pay for a specific product, they should receive the exactly what they ordered. This experience has made me question the accuracy and quality control of Advance Auto Parts' online pickup process, and the integrity of the employees. I won't be using this location again.

Jeff was a huge help today. My drivers side window lowered and wouldn't go back up in single digit…read moretemps. It ended up that the switch on the door handle wore out. I called Advance Auto Parts and they ordered and had it shipped within a 3 hour time span. Thankfully!

A large and newish building, with a private lot, on busy Woodward. They have three large trash…read morebarrels out. The story is clean and well organized. The staff was friendly and very helpful, even helping us to find a specific bulb in the large display. Worth a stop.

I'll just say the facts and not embellish…read more They provided great service when informing me about the process of receiving an engine, and wrapped the engine tight and secure when delivering it to me. Absolutely lovely. However, the engine has low compression and I need to take it out of my car to get another one installed.

Somewhere in western Oklahoma, one of my tires started losing air. This led to some interesting…read morecultural exchanges, but it got annoying after a while to have to stop every so often and have to refill the tire. When I got home, I was finally able to take it in, and was told that I had a cracked wheel. The next day at work, I was griping to a couple friends about how much this was likely to cost and they both suggested that I go to a junkyard. I had always heard about junkyards, but had never been to one. When I checked the yellow pages, I was happy to see that there was one so close to me and decided to go check it out. Boy, am I glad I did! Price at Discount Tire - $155; price at Ryan's Junkyard - $85, plus a $10 rebate for giving them the cracked wheel. It was a pretty cool experience, too. It is in the ghetto (8 Mile & Wyoming) but if you don't mind that its a definite gold mine. All the people are super friendly and helpful - and trilingual. They've got a whole yard plus a couple warehouses of scrapped cars and salvaged parts, so you can find pretty much anything you need at a good price. Now that I know where this is, and am familiar with how it works, I will definitely go here whenever I need anything in the future.

Rich was amazing!! The store customer service was excellent! Even though they were about to close…read morerich went above and beyond!

I purchased an alternator on 12/9/2024, which I was told was new. Steve, who works there, said he…read morecould put it in at his home that evening, which would help me out since I had recently lost my job. I decided to do this. The next day I went in and he was not there yet. I was told by another employee that he was a certified mechanic. My charge system light was on, and I was very concerned. This employee told me there was nothing to worry about, as did Steve when he got there. I left and immediately drove to Troy Honda. I was blessed because I made it there and as soon as I pulled in, my car completely shut down. They managed to get it into the service bay and ran it through their comprehensive system and found out it was not only a bad alternator, but it was not a new one. They said I was very lucky to have made it there. I explained to them that I was unemployed and could not afford to have the work down there. They were extremely kind to me. I asked if they thought I could make it to Brakes & More in Royal Oak, where I have my work done. They said they couldn't guarantee it but theyhoped so. I did make it there. They said the same thing about the alternator. I took the alternator back in today, Monday, 12/17/2024. I explained the above and they accused me of lying. I asked for the core back and they said they no longer had it. They said they didn't have a certified mechanic and never told me that. They said the alternator was new, even though I told them two reputable places said that it was not. Everything that I mentioned to them in a very calm, professional manner, they said I was lying about. I finally did get my refund. However, I did not get the refund for the money I paid the "certified mechanic". I decided I would remain gracious and professional in my dealing with them. However, I will never buy anything here again. They are dishonest, unprofessional, and sell faulty products. If you decide to do business with them, all I can say is buyer beware. I would like to give them a -10 stars.

These guys here are always helpful. I don't know the guy that rang me up, but both Mike and Derek…read morehelped him out, verifying the oil for my car and the other one grabbing the actual quart of oil. These guys are a well oiled machine here. They work really well together and help each other out. They were even singing to the radio while I was been cashed out. They really seem to enjoy their job and it shows. My engine light came on as I was about to pull into my driveway and parking spot. I decided to go to the auto shop, before they closed. My car needed a top off and just 1 quart of oil.

They sold me a bad part and refused to return my money. I asked for a manager they said one was not…read moreavailable. I asked them to call a manager was told he was unable to call a manage. Do not shop here unless you want to get ripped off.

The guy who helped me today was a racist! He didn't want to honor my warranty on my battery. He…read morethought I was lying about having a receipt which I did. He tried to tell me I was past my 18 month warranty when in fact I still had 29 days left on it. Then he had to test the battery just to make sure it was dead. Dude, why would I bring the battery here if it still had juice in it? Then I tried to ask about any additional warranties for the new battery and his response to that was abrasive and rude. Never gave me eye contact and when I said Thank you and I hope you have a nice day the asshole didn't even say anything back. But the gentlemen in front of me he helped prior he was polite as hell too. FYI I am a African American man and these are Caucasians who treated me this way at this location.

There are two kinds of auto parts stores. The first and more prevalent is the national chain store…read moreinside an instafab building staffed with indifferent employees trained to look up parts in the computer and deliver them from the back room. They do not have scarred knuckles or dirty finger nails and they most certainly do not know the difference between a limited slip differential and a Knutson valve. These places are endlessly frustrating for customers who know what they're doing. Then there are the other kinds of auto parts stores. The rare business run by competent professionals who have seen everything, turned many a wrench in anger and know exactly how to fix the rotted kickdown mechanism on your beaten-up clunkbucket. This is Hastings. Walking in, the store is large and open with a the right mix of tools, fluids, consumables and floor stock to get easier jobs done, no barrage of frou-frou garbage to shine your car tires, no tweety-bird floor mats, no bullet-hole decals. As you walk to the prominent service counter you notice a comforting odor of WD40 and engine oil, think of it as a sign. These guys get straight to the point, provide insight and help on questions you have, often everything you need in stock by a quality brand and at competitive pricing. What sends this place over the top is in the back though. There you'll find one of the most competent and speedy machine shops you'll ever have need of. Swap out some bushings? Ten minutes. New wheel bearings pressed in? Overnight. The machine shop alone is reason enough to frequent Hastings.

This guy is the best. Very polite, honest, efficient mechanic. This is a small town mechanic ready…read moreto help you out at an honest price. I received a recommendation for this place when I moved here and I'm so glad I did. It's hard to find a mechanic you can trust.