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    Berkley Auto Parts

    5.0 (1 review)

    Services - Berkley Auto Parts

    Auto battery and fluid recycling

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    8 years ago

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    Detroit Axle

    Detroit Axle

    1.3
    (499 reviews)

    up will make it more effective:…read more I ordered four wheel bearings from Detroit Axle, but the parts never arrived within the promised timeframe. I returned the order and was told multiple times that my refund would be deposited into my account within 5-7 days. It has now been well beyond that timeframe, and I still have not received my refund. When I contact customer service, I get conflicting information--either that the refund is on the way or that I can only receive store credit. The communication has been poor and inconsistent. I was originally told I was eligible for a refund, but the issue remains unresolved. Very disappointing experience. Rating suggestion: 1 star if the refund still hasn't been received.

    UPDATE JUNE 2026: Despite sending me. Message on Yelp, Detroit Axle still hasn't made this right…read more Furthermore, they sent documentation to Citibank so I lost my chargeback dispute, but are now telling me they lied to my bank. I still don't have my money back and it's been months. These people are lowlife scum thieves. This company is the worst company I have ever done business with. We purchased an axle November 25, 2025 because the seller guarantees a "lifetime warranty." March 12, 2026 the axle breaks, leaving the car undriveable. We immediately contacted them to receive the replacement part under the warranty. They made us pay the shipping cost on the new part. The part never arrived. Detroit Axle gave us a tracking number that never moved. The item was never sent. They're saying their warehouse doesn't have the item in stock. We asked for a refund for the part since they don't have the item in stock. They refuse to refund the price and said we need to wait the 3-6 months it could take to receive the replacement. They have stolen our money. We did a chargeback but I am unsure if it will be approved since the part was purchased November of 2025, even though the warranty fraud occurred March 12, 2026. This company literally stole our money. Edward A.

    Berkley Auto Parts - autopartssupplies - Updated June 2026

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