S Hong Design doesn't disappoint. They're affordable and very attentive. I went there with some sort of idea of what I want embroidered, but still relatively clueless. When I got there, they were super nice and helpful. They were happy to help me with my designs and I'm super thankful for that. read more

Used them for my business had my logo copied onto 6 Polo shirts. Beautiful embroidery, fast turn around and professional service!

I went to see Frank to get some embroidered baseball caps made. they came out so nice. I went back two weeks later and ordered more of a different style. The quality and selection are exceptional. customer service is great and Frank is a really nice guy. I would highly recommend this business. read more

SAZ Group order for line jackets came in with errors on every single jacket. Wrong date on the crest. Pockets stitched shut. Company refused to correct the errors without making us pay an extra fee for the corrections. read more

If there is one thing you take from this review: DO NOT GIVE THEM YOUR BUSINESS There was a lot of unprofessionalism that our group dealt with during our order. We went in with a mass order which a price had been agreed to and then the next time we went in the price was upped. This happened on various occasions in which we were Nickel and dimmed for everything that we asked over the prices that were originally given. When the order was finalized there were a couple of mistakes and they did not take onus for them and charged us again to fix them. When we finally received our order you could tell that they were rushed and it was sloppy work. Defiantly not worth the money we were paying. You could tell they were trying to take advantage of us. read more

DO NOT GO HERE! I was unsatisfied with my order and they failed to fix and wanted to charge me extra just for me to bring it again and fix their mistake! BAD SERVICE! ** The owner states that it is not ethical for me to keep the jacket when I asked for at least half a refund! Why would I give back the sweater when I paid for the jacket itself? That does not make sense because I bought the jacket somewhere else. It only makes sense if I bought the jacket from S HONG DESIGN.... Your reviews show that you do this to customers time and time again so it shows how you run your business and customer service. I would have been okay with a partial refund and you declined when I wasn't even satisfied with my order in the first place. It astounds me that that this place claims they can do the right thing but asks for more money in return when it was their fault in the first place. How is that ethical if I bring it back? That makes no sense and it is a waste of my time and money if I go back! read more

This entire business needs to be thrown away. It has horrible customer service and it severely lacks customer compensation. How are you going to promote custom designs and actually not own up to it. The work ethics of this business is unprofessional and needs to be retaught on how to have a better attitude. If a customer complains about a job that wasn't done well, YOU don't say "we are not doing this!". Excuse me? I'm simply letting you know that what I asked for wasn't up to standards to what you promote on your business. Also to discuss alternative ways for a customer ( like myself ) to get compensated for the lack of effort, and time wasted. Disgusting, disappointing and distrustful. read more

I worked with Frank for many years for the school that I represent for all of our school uniforms. My first logo was designed by him and continues to the current date. He always gets my last-minute urgent order on time without any issues. I highly recommend it to anyone with new or upcoming designs or embroidered. Thx, read more

Definitely recommend S Hong Designs! I have been getting my embroidery done from him for the past 6 years. He used to be located in Fam Mart on Euclid, past Oak Park, and they moved to this location about a year and a half ago. I've gotten Greek letters, logo embroidery, screen printing, and custom patches done here. He never disappoints and always makes sure you leave happy with your order. I recommend submitting your order at least a month in advance because he supports many organizations and during busy season (i.e. banquets and formals at the end of the semester) it may be difficult for him to complete your order in time for your event. Also make sure to be very thorough and descriptive (i.e. height, width, color, etc.) when providing details for your logo/design. Only downside about going to S Hong Design is the shopping complex it's in doesn't have a great parking lot. Each spot is very compact, so you will see most cars double-park in this lot. Since that plaza has several businesses sharing the parking lot, you usually have to wait to find a spot. read more

S Hong Design - Store Front. - Screen Printing/T-Shirt Printing Near Me - San Diego, California

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I went into the store during normal business hours, and received the worst customer service ever. They looked like they were changing displays. The man apologized for the mess, but asked if he could help me. I told him I was just looking. He disappeared in the back to talk to his coworker. She came out and asked if I had a pickup. I told her that I didn't and was looking. She said they were changing displays. She paused, and asked if I had an appointment. I told her that I didn't....then her pause was lingering. I asked, "oh, are you closed?" and she said no. Then culturally awkwardly I asked, "Wait, Are you asking me to leave?" She said "Yes." To sum it up was quite offended. If they let me look around two minutes to chalk it up, I probably wouldn't be writing this review. read more

S Hong Design - Storefront - Screen Printing/T-Shirt Printing Near Me - San Diego, California

The service here is really good and everyone is very nice! It's just too much on the expensive side. The examples in the store are really good quality though! Just to get letters done on a hoodie and no extra embroideries were $90 so I couldn't get it done. read more

Very disappointed with the service and lack of customer service from this place. I'm in the Sigma Alpha Zeta Sorority, and as a team we had our line jackets embroidered with this Company. Not only did they return the jackets with errors on the stitching, the also made errors on dates embroidered on the jackets. Even sewed shut some of the pockets! When asked to correct these issues? They simply replied with "More work? More money". Even if the errors were clearly, their mistakes. Would NOT recommend this place. read more

DO NOT BUY/ORDER FROM S HONG (especially GREEK apparel) I don't usually take the time to write reviews -- I am be speaking on behalf of my experience and fellow peers' past experiences. The ratings on this business is underrated and does not reflect their work. I brought in my own garment to get screen printed and embroidered for Greek apparel, and sadly, S Hong did a poor job. The embroidery on the lower back of my jersey shirt was crooked (as seen below). The employees/owners denied its misplacement and failed to take full responsibility of their mistake; instead they blamed the crookedness on my garment and embroidery machine. The woman was frankly rude and aggressive by my respectful confrontation and request. I asked the woman what she can do to compensate my ruined order and she did not agree to refund or give a discount. The woman mentioned multiple times that it would be difficult to redo the stitching and if re-stitched, the crooked outcome would occur again. After an intense 30 minute discussion about my order, the woman then offered to redo my order. I declined her offer due to the fact that I was leaving town the next day and would be bringing the designed jersey to give as a gift. The woman believed that the crookedness of my embroidery request was only "minor" shift and should be excused. This is my first time ordering Greek apparel for my first little and I am disappointed not only by the outcome of my order but by the approach and mannerisms from the owners. recognize that this shop has partnered with many organizations and Greek councils; thus, I entrusted my partnership with them for my first Greek order. After sharing a photo of my shirt on my social accounts, I received dozens of responses from friends in Greek Life that they too, had horrible experiences with S Hong Design. Many have shared that their orders have had errors and agreed that they have inconsistent and negligent customer service. A handful of friends warned me that S Hong had lower quality with slightly overrated and fluctuating price rates. However, I decided to visit S Hong for convenience and to support local business. I hope that the owners will have more integrity in their work and wish them the best of luck in business with the Greek community. MY FINAL MESSAGE: Do not give your business to this shop! Save your time and money at respected businesses who have experience with Greek Apparel. If you are looking to get Greek letters done,I would suggest visiting other business for screen printing and embroidery services (friends shared that they partner with Image Factory near SDSU or taking the time to drive to Joy's in Riverside). read more

S Hong Design - Screen Printing/T-Shirt Printing Near Me - San Diego, California

Can't say enough about the service I received at S Hong Design. Frank took care of embroidering hats for my little league baseball team. They turned out great and were finished on time. Frank couldn't have been more helpful and really knows how to treat customers. You can't say hat about a lot of places these days. 100% recommend and will return!! read more

S Hong Design - Screen Printing/T-Shirt Printing Near Me - San Diego, California

I have been going to Frank and Sue for over 3 years now and every time i come to them with an order, they always go above and beyond and impress me each time. I've ordered everything and anything you could possibly think of, Greek letter windbreakers, varsity jackets, baseball jerseys, zip up hoodies, long sleeves, and so much more and they ALWAYS do an amazing job. Not just myself but i have referred numerous people to them and they all say how wonderful of a job they do. Anything you could possibly think of they can do. The time it takes them to complete an order is extremely fast and they have the best prices around. Frank and Sue are such great people and will always greet you with a smile and are always willing to help and make the best decision when it comes to exactly what you are looking for! Thank you guys for everything! - Jeseah read more

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Frank and Sue are the best around. They were able to do a rush order for me and my team on no notice! They offer great advice and are knowledgeable about what they do. When I say rush order I mean, I came in on Wednesday and they got them to us on Sunday since I needed them on Monday! Absolute legends. I'm definitely going back to them when I need anything done. read more

By far, S-Hong Design is the best place in San Diego to get customized goods- on the grounds of quality, price, timeliness, and service. I've had the pleasure of ordering products from Frank and Sue since 2015, and every product they make is made with pure, golden quality! Their business model is to help make your order is as customized to your needs as possible, while making your experience there personalized and fun. I've ordered everything from elaborate Greek letter jackets, to customized decals/stickers, to embroidered fleece blankets. I've kept coming back to their store for a well-deserved reason. They're a great place to go to for large orders if you're in an organization or team. Being in a Greek organization from San Diego State University myself, it's a great feeling to know Frank and Sue know who we are and for them to help us with big and repeat orders. You'll see tons of examples in their store to show you what they can do. It's important to note they have a wide selection of goods that range in quality and price (shirts, jackets, pants, hats, blankets, etc...), so you don't have to run around and shop somewhere else for the perfect jacket or jersey. They'll order for you out of a catalog if it's not in stores. Overall, other stores can't compete with S-Hong for their amazing customization and service. Pay them a visit! read more

It is kind of expensive, but worth it. Love the finished product. Great job! I will recommend this place to friends. read more

S Hong Design - Sash - Screen Printing/T-Shirt Printing Near Me - San Diego, California

Frank & Sue are amazing people. The work they do is second to none. They give you excellence at its best with a caring smile and they make sure you are satisfied 100% before you leave their shop. They have been a blessing to my ministry by bringing my brand to life with the work they have done for me. EVERYONE NEEDS TO SEE THEM FOR ALL THEIR NEEDS... #ChangeMyIdentity read more

S Hong Design - Here are samples of their work... - Screen Printing/T-Shirt Printing Near Me - San Diego, California

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Frank is great, he was thorough in asking what I wanted exactly with my shirts and hoodie, provided suggestions and we discussed back and forth options. This means a lot to me because it shows he cares about making me as a customer happy when I can tell he has a lot of work to do still. Customer service is stellar, price is great and the quality is excellent. Can't say enough about this place, my older brother gets many different shirts design with Frank as well. Another thing I like is his timing, product was done in a timely manner, told me a day and it was done that day. I've experienced so many delays at other places, I hate wasting my time. read more

S Hong Design - Screen Printing/T-Shirt Printing Near Me - San Diego, California

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I want to make sure and let everyone know how great of a job frank did. I needed some shirts for a weekend promotion and they came out perfect! These guys are small business and really know customer service. Thanks again read more

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Frank and his wife are amazing! So friendly, accommodating, and courteous. When you walk into the store, Frank greets you and takes his time asking what your preferences are for your embroidery - so many different fonts and colors. The quality of my embroidery was amazing, I'll be sure to come back again! read more

S Hong Design - Screen Printing/T-Shirt Printing Near Me - San Diego, California

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Solid work and helpful workers, they try their best to work with you with the prices! Would recommend if you're in San Diego and need letters! They have a wide enough variety of clothing and things you can customize to your needs. read more

I recommend S Hong Designs to anyone needing custom work done, Embroidery, Stickers, Silk-screening, ETC. They do it all! I have sent family and friends there and they have been extremely satisfied with the service and pricing. Located right off the freeway in a nice shopping mall. Birthdays, Events, and Holidays I have gone here to get presents or team shirts. Best in the Business! read more

I purchased a lot of hats that required embroidering our company name. Ended up going to S Hong through Yelp's search & reviews. They knew I was nervous, with the investment spent, and our company logo was specific in color and type. Well, they nailed it. Great clean work at a most reasonable fee. Thank you, Jim read more

S Hong Design - Screen Printing/T-Shirt Printing Near Me - San Diego, California

You get what you pay for! I have been doing business with these guys for over 10 years since they were at Fairmont. Whether it's been company shirts or different sports leagues I have belonged to, they have always had the right pricing for the right products. Competitive every time, which has stopped me from going elsewhere. Never having to haggle! Thanks Frank and Sue for always taking care of me! read more

I you are looking for a great place to get some embroidery or silkscreen printing done, you need to go here !!! Went there to get some shirts done for my new company and was in a bit o a rush, needed them in less than a week. Every other place I contacted told me that it was going to me at least 2 weeks and the prices were crazy. Contacted S.H. Design on Friday, and had my shirts in hand on Monday morning, and I was in a line of other people that were there. Again, great price, great customer service and great turn around time.. I will be going here from now on. read more

I went in yesterday afternoon to see about receiving embroidery work on a very expensive jacket. The gentleman that helped me (possibly the owner?) was very humble and thoughtful in his assessment of the jacket and the potential outcome. Though he strongly suggested I not get the work done (because of the material) his demeanor was very honest, helpful, and humble - allowing me to discover this is an excellent establishment to have work done on my next project. Thank you! read more

I had a special design that had a good amount of detailed that I wanted stitched onto some hats and I also had a deadline. They were able to process the image to my exact specifications. Also, they delivered on the exact date they said they would. Their professionalism and customer care is excellent. There was an issue with one of the hats (not their product or fault) and they fixed it without question. 100% Customer Satisfaction. read more

Great experience with the owner and his wife! They were very friendly, and custom embroidered two hats for me in just a week. I knew most of what I wanted for the design but they were incredibly helpful in providing suggestions on how to bring my vision to life. The hats turned out better than I could have imagined! They were awesome to work with and I highly recommend! read more

S Hong Design - Custom embroidery on front - Screen Printing/T-Shirt Printing Near Me - San Diego, California

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I went with a friend and this establishment was so unprofessional that i would rather pay more online then ever come here for my letters. They were not only late with her order but messed up and tried to double down that they were in the right even though there were texts to prove it. Once my friend got her jacket it was still wrong but it took so long to get she had to settle which is terrible when you pay so much for the lettering. Overall, after seeing how they treated my friend and me when I tried to stand up for her i'm never coming. read more

I have been going to Frank and Sue for over 6 years to get all of my embroidery done and I wouldn't go anywhere else because they're really amazing people who do whatever they can to make your experience worthwhile. They used to be located in Fam Mart, but then they moved to their new location a few years ago and it seems to be going really well for them. I usually buy my own jacket, sweater, cardigan, etc. and let Frank and Sue handle the embroidery. They have options at their store if you want to take a look around as well: sweaters, jackets, shirts, hats, beanies, etc. I can vouch that everything that I have ordered through S Hong has been top quality and I'm very satisfied with how everything turned out. I have personal jackets and sweaters that were embroidered from them over 6 years ago and they are still in great condition. Items I had customized for others still look great too. I've had them take care of sweaters, jackets, hats, fanny packs, windbreakers, you name it. They are flexible in working with different kinds of materials too. I've brought in lace and ties for them to use for lettering and they both turned out really nice. I definitely recommend ordering at least a month or two ahead of time, especially if you have bulk orders like we usually did. They tend to get busier during the end of the school semesters because that's the time everyone is usually placing orders. So keep that in mind as well. I also recommend going in with some idea of what you want because there are a lot of options. They have books full of colors, patterns and styles to choose from. Their form for customizing your item is very straightforward too. They walk you through it step-by-step to make sure they understand exactly what you want. Once you're done telling them what you want and you're satisfied with the result, you will have to put some money down as a down payment and they'll give you an estimate date of when it will be ready for you. Once you go to pick it up, you will pay the rest of the amount. I haven't been back here for a while since I graduated from college already, but if I ever need anything embroidered I will definitely be back!! read more

Frank and Sue are the best! They walked me through designing a few clothing pieces and were able to customize it just as I liked! They are professional and really great! I always come here to get a few Greek lettering done and they always come out great! read more

I needed 4 polos embroidered. I received quotes from at least 4 different vendors. Each were going to charge me a "digitalization/set-up" fee that ranged from $100-45 on top of the embroidered fee for each polo. I showed my logo to S Hong Design and they told me that the would not charge me a set up fee for my simple design. They told me a flat fee to embroider each. I knew from the previous quotes their fee was the most competitive and lowest. They literally walked me through the whole process as I never had something embroidered before. He helped me pick and showed me exactly the color threads they would use. They also helped me pick the font for the words out of the many options they had. Then they showed me how big it would be on the polos. They told me it would only take a week and they were not late. Overall great experience and great service. The embroidered came out looking better then expected. I highly recommend S Hong Design for any embroidery projects. read more

Got my letters done here. Helped me make sure that I was going to be happy with everything I picked and also helped me pick what would look good (color and style). Got me everything I needed before I needed it. And it all was . Definitely will go back if I need to make more. read more

Needed to get jerseys done for a league my bf was in. I called and gave me a quote. They were the cheapest place to get this done. I went in talked to the lady at the front and went in and out in less than 10 minutes. The jerseys were ready at the time they mentioned. Will go back to them for other things very soon. read more

S Hong Design - Screen Printing/T-Shirt Printing Near Me - San Diego, California

FRANK is the MAN!! I went in with a tight turnaround for him to create tank tops for a bachelorette party. When it was all completed...the tank tops look AWESOME!!!!! More that what I expected!!! The end result...the GIRLS LOVED THEIR TANK TOPS!!! We received so many compliments from them too. If you want custom work...see Frank!! read more

Terrible. Will never trust them with anything again. Avoid if you don't want to get your clothes messed up

Remember you can't please everyone and I know for a fact some people complain about everything so keep that in mind when you see anything negative because Frank is awesome!! We've been using him since he opened in this location and he's always gone over and above to make sure we were well taken care of. He's done rush jobs and special orders exceeding our expectations each time. He stays in contact with us and updates the progress. I'm happy to recommend him whenever any fellow businessperson needs anything. read more

Frank and Soo do a fantastic job! They customize according to what you want and it turns out great. Customer service is key since we can't read minds in the customized apparel world but they always correct mistakes (they don't make much first of all) in an extremely short amount of time and handle with special care. Definitely the place to go to if you want your clothes to look like what you want! read more