I was a customer for 20 years.They did great work,BUT then we had an issue.I brought my car in…read morebecause I had something in the tire AND it was going flat.They told me I had a Crack in my rim and it needed to be welded.They referred me to a place AND it costed me 175.00 dollars.The next morning I go to my car AND the tire is flat.I aired it up and went back to New Century and tell me I have a piece of glass in the tire.They patched it and had no problems. Jimmy the owner got mad.We brought my dad's truck to get a tune up.He kept it for a month AND didn't even touch it.We went by after 2 weeks.He kept saying I will look at it.After a month he didn't even touch it,because I called him out about his son's mistake.After a month we picked up my dad's truck and brought it to another shop.That was very UNETHICAL AND RUDE!!!! 20 years we were customer and they do this.Not the right way to do business.

Solid business with good service. Friendly. Very reliable and they back their service.read more

We are from out of town heading back home and our tire was going flat so we go there and they get…read moreus right in. The guys there where so nice and come to fine out it was not our tire it was our rim so they put our spare tire on for us and we asked him much we owe y'all they said nothing have a good day. Just wanted to say thank y'all so much and God Bless.

Honestly this review is WAY over due. Lets start with the fact that I just needed my A.C. fixed (it…read moreis advertised that they fix A.C.s when you call); but ended up with consistent issues since... 2 years later. They broke my aluminum hose for the compressor, said I did it, and after I constantly went back (my fault ik) for the same issues that were under warranty they said they no longer felt comfortable servicing my vehicle. Come to find out here recently.. after series of issues, the new compressor I asked for is actually refurbished and wasn't even mounted correctly and caused a few more thousand dollars in repairs. (Like hand tightened bolts or even missing ones.) Now you could say someone else could have messed with the compressor since then... sadly I do not go to the mechanic enough for that to be possible. :)

Airport tire came highly recommended by locals. we needed a complete set of tires for our truck…read more We stopped in and the gentlemen were very polite, very busy, knowledgeable, willing to give us estimates on two or three different tires and explain the differences in the quality and characteristics and prices of these tires. They were also willing to answer all my questions! Well done! When we decided on the tires based on their recommendation, with their estimate in hand, we went to our dealership and gave them a chance to suddenly come up with the tires they no longer had, and provide them at a cheaper rate, (note: they did not know that we had an estimate from another location) Not only did they beat airport tires price, but they also provided us with free laser alignment. So, airport Tire did not get our business this time, but they are in a Rolodex now, and we will definitely be contacting them in the future.

This is best place in town for tires and services like alignments, brakes, oil changes and…read moresuspensions stuff. Bo, the owner, is amazing!! I love the new location on Airport blvd too. Great customer service, reasonable prices and now, easy to find. I had an issue with an alignment they completed and Bo, stayed after hours to ensure everything was taken care of. He took the time to talk to me and was extremely helpful and apologetic. He didn't make me feel rushed and he genuinely concerned about making sure I was comfortable with any decisions made regarding my car. He shared a quote with me his grandfather told him from starting the business 70 years ago "Take care of your customers and your customers will take care of you" Before you decide on anywhere else in the city, check out Airport Tire aka Airport Salvage.

Very bad I went in for a simple alignment…read more The work was not done properly and I was lied to They said they could not make my steering wheel straight due to a worn steering gear box I had just installed a new one. This was only one aspect of the crappy job they did Simply put they either didn't know what they were doing or they didn't want to take the time to do it right Bad shop!!

New to the area this year. After researching tires for my…read morevehicle, I sent for a quote. I received a response ( after hours). I lined up a time to take my vehicle in and was very impressed with the communication and service that I received! I was made to feel welcome. I definitely have found my new mechanic!

I went in for a battery replacement preemptively and was greeted by a friendly staff. They took…read moregreat care of me and my automobile. It looks like they do so much more. A great find and I will be back.

I had numerous long-standing problems that were fixed on my 2003 Kia Sorento including very badly…read moreleaking valve cover gaskets, original timing belt, etc. During the process the top radiator hose connector broke, and there were other complications due to its age and condition. Bods was able to get everything fixed in a timely fashion and it's been a month and I haven't had any problems. Kudos.

Jonathan and his staff were amazing!! I am 68 female was traveling from Florida to return home in…read moreMississippi a lite came on and blinked 3 times and went off. ( Being from out of town you worry someone might try and sell you something you don't need) Nit Jonathon he got under my Truck and ran a scan and determined it wasn't the transmission it had a misfire. He gave me some names but also said it could probably make it home but to get it looked at and repaired. He was concerned I was traveling along but let him know my son was in separate car and planned to follow. All in all outstanding service, professionalism and would totally recommend Advanced Transmission to everyone!! Spanish Fort Al be proud of your local business operators

Explained everything that I needed to do to figure out what the problem could be with my carread more

Make sure they know your vehicle BEFORE they do a diagnosis! My vehicle was towed there with a…read moreself diagnosis of a water pump failure based on symptoms. They weren't aware of my engine, how it us constructed and the water pump running off the timing chain and not the older way. They were going to job it out to another garage! I had my vehicle towed to the dealer for CarShield warranty work. CarShield referred me to them. This cost me their diagnosis fee

Didn't fix the problem I came in for. Added on a lot of BS charges on top of my repairs. I feel…read morelike they took advantage of me slightly because I am from out of town

I've now purchased FIVE vehicles from Terry Thompson Chevrolet, and that alone says a lot about the…read moreexperience. Every time, the team has been friendly, transparent, and genuinely easy to work with. There was never any high-pressure sales approach--just honest conversations, clear communication, and a willingness to answer questions without making me feel rushed. Buying a vehicle can be stressful, but they've consistently made the process straightforward and enjoyable. It's refreshing to work with a dealership that values long-term relationships over making a quick sale. I highly recommend Terry Thompson Chevrolet to anyone looking for a low-pressure, trustworthy car-buying experience. They've earned my business time and time again.

Terry Thompson is by far the best dealership around. I live in Jackson Alabama and this has been my…read morego to dealership since 2014. I've purchased 3 trucks from Terry Thompson and each time used the same salesman Cliff Stapleton. I will contact him by phone to discuss what I'm looking for and each time he's had what I needed and also gives me the best price. I'd recommend Terry Thompson to anyone and also recommend contacting Cliff Stapleton for your best deal.