Back in April of this year I took my wife's car to Christian brothers. I had the coils and spark…read moreplugs were placed with parts I had purchased from Ford. I understood that they would not warranty the parts themselves, but I did expect them to be installed properly. My wife's car had 103,000 miles on it at this point and within a month of Christian brothers replacing all the coils in spark plugs one of the coils burned out. I had a reputable mechanic replace it thinking it was just an oddity. Within a few more weeks 2 more coils were dying. My wife thought it might be transmission problems and took it to a reputable transmission shop they ran the OBD2 and it showed that the coils in a couple of cylinders were going bad. Within 10 minutes of that diagnosis my wife had the car to Christian brothers. at this point there ws 107,000mi on the car. She showed them OBD2 the report and they basically thumbed their noses at it and said they had to run their own even though it's the same report. This cost I believe around $160, for the exact same test. They were rather curt about it to her, at this point she was exasperated and took it back to the other reputable mechanic who looked at the report and said, yes I see. I had him just go ahead and replace all the plugs and coils again. When I went to Christian brothers to discuss this matter with them they said because I provided the parts they have no warranty even though on the Christian brothers invoice it clearly says "Christian brothers automotive guarantees proper installation of guest supply parts that are designed manufactured and suitable for the guests vehicle in its current condition." I provided the parts Ford sold me and CB agreed that they were the right parts. They (CB) failed to gap the plugs. My wife's car requires a 0.031 gap and CB left the gap at 0.060 and said not gapping is "industry standard". While that is a standard excuse maybe, the mechanic should have been astute enough to check to make sure that he was properly installing them. The over gap caused the coils to work twice as hard or more than they would have if properly gapped the new plugs, thus burning the plugs and damaging the new coils. Gapping is basic engine maintenance practice. When I used to do my own maintenance, way back when, that was the first thing I did...gap the plug properly. Christian brothers does not want to honor this warranty. I am only happy that their mistake did not destroy my wife's car engine. If CB as a company really stands by their own warranties, they should refund their charges and the cost of having them all replaced again because of their improper installation.

My truck makes my money, as for many business owners. CBA took my frantic call quickly and got my…read moreSilverado in for a diagnostic inspection. I really enjoyed the updated text from the technician every step of the way. My radiator needs replacing and CBA has an amazing turn around time. The shop is state of the art, the waiting area is peaceful and homely. You're clearly more than just money to Christian Brothers. Mathew Brown is a wonderful family man, with a kind heart and pure motives. You won't be taken advantage of when your vehicle knowledge is limited either. I can't say enough good things about a process we all see as stressful! CBA is the ' Chick Filet' of automotive repairs!

I broke down and needed a tow and someone to figure out what was wrong with my Ford F-150 on a…read moreSunday afternoon. One phone call and the tow truck was there. These guys are great. Robert talk to me and showed me exactly what was wrong with my truck. Worked out a great deal with me to get it fixed. I couldn't be happier!

I have always had good reliable service from Robert and his team…read more He has done the work on all of our cars for almost 10 years.

Stuart has always done great work and at a good price. I've been going to him to fix all my…read moreautomobiles for years.

I Brought my Jeep CJ 7 in for a fuel gauge and new ignition, left it for 3 weeks…read more 1200 and change dollars later I leave and key works but fuel gauge doesn't. When I called they said oh when didn't hook It up yet. So 1200 for a new key and tumbler. I was recommended to this place and is the worst mechanic and business I have ever used. I am 47 and have multiple vehicles. They offered no resolution when I wrote and email saying how disappointed I was with the service. They Just responded we didn't hook It up. They actually removed the Jeep harness and jerry rigged it to work. They didn't leave it in the Jeep! Then through it away. 980 to replace it plus install. Now one year later the tumbler doesn't work on the ignition. The Work they did is so shady - they put in the wrong ignition!! I can only warn you how un-professional and un-knowledgeable these people are. Other places have been much better les at pep boys, Parrish, etc. I just wanted to warn anyone looking. Have a good one Henry

Been dealing with Jimmy Jones for years. He does good work and will not try to sell you repairs…read moreyou don't need but will alert you to repairs you may need in the future such as brake pads, fluid changes, etc. I once paid in cash and got a call the next day that I had overpaid by $20 and an offer to refund the money. Tells me I'm dealing with an honest man. Doesn't seem to be any repair he can't handle from engine overhaul to oil changes. Wouldn't go anywhere else.

He found the problem with our van, when nobody else could. He was also very reasonable in his…read moreprice. I recommend Jones's auto repair to anyone who needs a great mechanic.

Hands down the best auto shop I've ever used!! The guys at rouge did an outstanding job rebuilding…read moremy 2017 Silverado transmission in far less time than any other shop. The price was unbeatable for the quality of work I received. The guys at rouge transmission are very knowledgeable , polite and communicate with you every step of the way. I will never use anyone else from here on. I appreciate you all for your outstanding customer service and attention to detail. I wish you all the best!!!

Awesome People! Great Work! Would Recommend Andy to fix anything on my car! Came in to fix a noise…read morecoming from under my hood and he figured it out and got it fixed in just a few hours!

We were moving from New Orleans to Florida and our tire started to rip from the inside. The owner…read morewas so nice and helpful. They had us in and out, back on the road in about an hour. Thank you for helping us! We really appreciate it and will never forget

It's pretty scary when you move away from your trusted auto mechanics and your car starts driving…read morefunny. I knew I needed brakes and probably rotors, so I called to get a quote and planned to take my car in for that on one of my vacation days. I had a great tire experience with them before, so they were the first place I called. A few days before I took it, I noticed my steering wheel was a little crooked when I was driving straight and if I straightened the wheel, I would veer sharply to the left. So I called them back. They quoted me $65 for front end alignment. (I did a little research and found I could get the same service for $80 with a coupon at another place.) When I took my car in, they gave me a ride home in my car and I mentioned that it had recently started squeaking, and it annoys me. The guy told me he was going to have the mechanic drive it too, because there's a little resistance when you excel and it could be a transmission issue. I've noticed it doing this ever since we got it back from the body shop a couple years ago after my husband wrecked it. They were going to look over everything on the car and call me before they did any work. A few hours later, they called me to tell me what all was wrong and what it would cost to fix it. To my surprise, I only needed front brakes and no new rotors. They explained what else was wrong, the parts needed, and what it would cost for parts and labor. They called me again a couple hours later to tell me when they took off the bearing, the arm was also broken so I would need a different part, which was about $20 more, but the labor wouldn't change. They also informed me that I needed to have the transmission torqued, and since they don't work on transmissions there, they gave me the names of two places that could help me out with that. These guys could've easily ripped me off because I was almost positive I needed brakes and rotors. They didn't. They figured out exactly what was wrong with my car and they fixed it. Turns out what caused the squeaking is ultimately actually what caused the alignment issue, so it all got fixed. I spent about $822 for 2 front wheel brakes, front control arm, front stabilizer links, alignment and an oil change. I'm going to have to go see them again soon for four new tires, which is only going to set me back about $432, including tax and labor. My car drives great again, except for the transmission problem, which I'll have fixed soon. It really means a lot have folks you know you can trust work on your car. This is definitely my trusted go-to shop when I need anything done to my car.

A girl borrowed my horse trailer She said a bearing ceased while she had it. She did not contact…read moreme. I asked her to return it she said it was in this shop. I called the shop to talk to steve. He was very rude i told him she did not own the trailer he said he had been made aware. Then he said for 4 bearings it was $841.94. No hubs well I know that's a $30.00 part. He said he had already replaced one. I asked if it was the one that was ceased. He said he didn't know which one that was. He said he was going to put it back together and I could come get it. I sad ok. He then released my trailer to the non-owner girls husband. He then took off with my trailer after I had told her repeatedly I was picking it up. I had to call the police and make a complaint where they said my trailer was non drivable in Loxley. So no I sure wouldn't recommend this business but I will be suing him for releasing my trailer to a person he knew did not own it and he knew it wasn't repaired. And $841.94 for 4 wheel bearings is way too much!!! It ain't rocket science. I would give them 0 if I could

Friendly on the phone and in person. Fast, was in and out in less than 15 minutes. Did an excellent…read morejob with patching a nail in my tire and helped me with my toddler who was having a meltdown in the car.