If I could give zero stars I would. Horrible customer service and business practices. I went to…read moretheir office to rent a unit. I was shown one with a large entry way, about 8 feet wide. I came back a few days later, on 1 May 12019, and paid for the unit, which including the lock and insurance, came up to $204.00. I was then taken to my unit by Ms Peterson so that I could see the unit, learn the entry procedures and place the lock on the door. When I got to the unit, it was not like the one I was shown days earlier. It had a door about 2.5 to 3 feet wide, much smaller that I required. I explained that this wouldn't work for my needs and asked that I be given a unit like the one I was shown. She said that she would check and get back to me. the following day I received an email saying that they didn't have any other unit available. I went back the following day and requested a refund and they refused, saying that I had already paid for the unit and there was no refund possible. I pressed my case saying not only didn't get a unit like the one I was shown, but I was never told about their no refund policy. The gentleman who I was speaking to, Mr Singleton, began to get loud and was quite rude, continuing to state that there was no refunds allowed, and as long as he had been working there, he had never seen where the company had ever given anyone a refund. When I asked to speak to the manager he refused to put me in contact, saying that he would take my number and if she wanted to call me she would. 5 days later I have still not received a call from the manager. I will never do business with them again nor would I recommend them to anyone.

I recommend this business They are helpful and kind folks…read more I use their paper shredding service. I also ship everything from here. They are responsive

Amy and Susan at Ellettsville are the BEST!! I am in Los Angeles and have a student at IU and found…read moremyself in a desperate short notice situation and I was forced to do everything over the phone!! They handled everything phenomenally!! I was able to execute everything over the phone, they assisted with the delivery of the items and have been in constant contact with me the entire process. Hoping to give them as much business as possible over the next three years.

Great rates and friendly service! I know my stuff is safe with them as they have a gate/fence and…read moresecurity cameras.

Overall a good service. I liked Merlin but Randy seemed like he was having a bad day. Jake the…read moretruck driver was great. The crew that packed and loaded, and the different crew that unloaded were all great. I would use them again, but would probably get a few things clearly established in writing or observe in person. The company came highly recommended by a relative, and I'm glad I used them.

This moving company did an excellent job!! I have a bad back so I hired movers to do the work…read more Three men came and it ended up taking much less time than I thought it would. They were great about communicating with me about where I wanted things and nothing was damaged in the move. I highly recommend them!!

We have had our RV stored here for approximately 19 years. The owners have always been helpful and…read moreaccommodating. It is a small business so be patient when contacting them, however they have always responded in at least 24-48 hours. They make it easy to contact them by text, online, phone, or email.

The people there are helpful and courteous. We have used them 2 years in a row for summer storage.read more

I am a unit renter and have been so happy with my service, I feel like I need to pass the word on…read more Connie is very professional and helpful! I chose them because she and her husband live onsite to keep the units secure; they are also super clean! Both are a pleasure to do business with! Highly recommend them!

Terrible terrible service. Paid them to move and store items over the summer. They lost one and…read moreadvised "they were looking for it in the warehouse." Then hung up on me. See you in small claims court!

We would like to thank Guys and Dollies for the WONDERFUL service you have provided while our son…read morewas attending Indiana University. From providing boxes and supplies, to pick up and delivery, the service has been stellar. As residents of California, it was comforting to know that our son's belongings would be stored safely over the summer, during winter break when he had to switch dorms and while studying abroad. And, the fees were reasonable. Thank you again! Keep up this great service for future Hoosiers!

A little ways out of town, but worth it. Great management (Chris); very friendly and efficient. We…read moreneeded to store my IU student's belongings for about 5 months and never worried once about them. Chris was super kind and made it all very easy. She even cancelled my auto-pay before I had a chance to call her to let her know we had moved our things out. Great price, too.