I did business with this store in the past. They once had excellent customer service. No longer. I…read morewas quoted $3 a square foot to have tile removed from my bathroom. When the man came out to the house he estimated three times that amount. I called the store again and was told again, $3 a square foot for tile removal. I explained that I was being charged three times that and they said I would have to speak to the owner. The owner does not return my calls and is usually not in when I call. Very frustrating and seemingly dishonest way to run a business.

From the owner: Mohawk Five-Star Retailers deliver an unmatched level of service and expertise…read more These full-service flagship stores provide a comprehensive assortment of Mohawk products such as SmartStrand carpet and ArmorMax hardwood and laminate flooring types.

Trever Dutcher is a liar and thief and totally incompetent in epoxy. He left us with an epoxy mess…read more See photos. We had to lay laminate over that epoxy mess that Dutcher did! He kept asking us for more money to buy more epoxy and we gave the money to him. We have proof with all his messages asking for more money and our Zelle payments. He never returned to fix the mess he made of our floor. So, yes, we called the police and took this thief to court. We won the court case because we had documentation and photos. Granted he didn't show to court, which also shows lack of character and still has not paid judgement. We are going to lien assets if judgement isn't paid in 30 days of this post. Read his replies here and the language he uses. Would you want that man working in your home own business!? Lastly, another reason not to hire Trever Dutcher is his recent 2024 mugshot. I ask again....Do you really want this man in your home or business? See his mugshot.

It started out good. Good communication, and a good plan. We were under a time crunch and this…read moreall needed to happen in 2 days. I was told it would be no problem. Then it went downhill a bit. He showed up 2 hours late on the first day, and got the job started. The late start meant he couldn't get as much done the first day as he wanted. We made plans to meet early the next morning to finish the work. He never showed. He has never responded to a dozen attempts to contact him via email, phone, and text. He left the countertop uncut and with the front edge unfinished and several puddles of epoxy on the floor which won't come up. I had to do my best to finish the job, myself. I hope he is okay and nothing bad happened to make it impossible to finish the job. If that isn't the case, I'd say just move on. Not worth paying for a job to be started and left in the middle.

We had carpet installed on August 30th and the installers did a wonderful job explaining and…read moredetailing their work. I was very impressed with James and Eric. Very nice personable young men who took great pride in their work. I would work with Halverson again for other products. Would have been 5 stars, but had to wait a long time for delivery of carpet Thanks again guys. Great job.

I had luxury vinyl plank installed throughout my main areas of the house and vinyl in my bathrooms…read more Seth was extremely helpful when he came to measure and explain my options. James and Eric are top notch installers! They are hard working and took care to make sure the installation was perfect. They communicated with me throughout the installation, and they are very polite and friendly. I would highly recommend Halverson.

installed carpet on 12 steps and a hall. Left door open for 3 hrs, I go pneumonia. 3 workers…read moreshowed up, one spoke broken english the other two none (that I could tell). My entry door molding was chipped scrapped gouged. I was told these were their "A" workers. So that is the best they could do. Who would of thought installing carpet could damage your health and your home? Do not hire these people.

Do not use this company. They sold me carpet they said was resistant to pets and high traffic…read more Called them after a few months because the carpet was matting, fraying and strands kept coming out. Filing a warranty claim with them was a nightmare. It took a year from start to when they gave us a quote to replace it that was so high we couldn't possibly do it. It took a year of calling over and over trying to get them to return our call, pleading, getting angry and finally they're getting rid of us. It was deemed defective by the manufacturer, but we will never get that credit because they don't want to do it for us. The owner is useless and cares nothing about customer service, as far as I can tell.

The ~4 day project took 31 days from start to finish. The company and their flooring installer…read moreNathan Albrecht were disrespectful and unreliable by regularly showing up late, on multiple occasions hours late, and majority of the time not even giving notice that they would be late. The first attempt at replacing a stairway ended with stairs differing in height by over 2 inches, causing rework and delay. Flooring materials had to be reordered twice, causing delay. In my opinion I was overcharged for any additional work that was performed. The ~4 day project took 31 days to complete. Not even months post project completion and the project began falling apart. In the first few months post completion I had 6 pieces of new stair nosing become detached from the stairs. Areas where caulk was used are starting to separate so gaps are visible, and there is an area of floor bubbling. Even when the project is complete, the disaster continues. Total Concept & Design's project Nathan Albrecht performed is falling apart just months after completion. Rather than being happy and content with the project, I'm just thinking when is the next stair nose going to fall off? Will someone get injured?

From the owner: Kitchen, Bathroom design and remodel. Affordable to high-end flooring of all types, cabinets,…read morecountertops, Marvin Windows and much more. Professional installation. We will coordinate your entire project. New home design and construction.