1. S3 Beauty Lounge

1. S3 Beauty Lounge

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Lewisville , TX

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S3 Beauty Lounge

5.0 (1 review)
Closed Closed

By appointment only

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5 years ago

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Shana M.

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Excellent service especially Cristina was great, she was very careful and gave me advice on skin…read morecare. Will definitely return. Thank you!

Despite the business's public reply asking me to email them, they have completely ignored my…read moreoutreach. It's clear their 'customer service' is just for appearances. During my appointment on Tuesday, April 28 at 10 am in Flower Mound, I encountered a technician who was not only unprofessional but refused to verify the medication she was injecting into my body. I will NOT be returning. Upon entering, she complained about the cleanliness of the room, which felt like an inappropriate critique of her colleagues in front of a patient. When she asked which shot I was receiving, I took a moment to check my records. She appeared frustrated and abruptly left the room. When she returned with a pre-filled syringe, she did not verify the medication name with me. When I tried to confirm that it was the "Skinny Shot" and asked for the specific name of the medication, she interrupted me and refused to answer, repeatedly asking only "right or left?" for the injection site. Because she refused to communicate or confirm what was in the syringe, I left feeling unsure if the medication was even administered correctly. I have canceled all future appointments. I expect a basic level of professional courtesy and transparency regarding the treatments I am paying for, neither of which were provided here.

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Flower Mound Dermatology - Spider Veins Flower Mound, TX

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Shirley Cantrell visit : All of my contacts were very professional , the office was very…read morecomfortable . I would certainly recommend Dr. Perez. 5 star.

My advice is stay away…read more Long story short................. Was referred to Dr. Perez for a suspected Actinic keratosis right in the middle of my nose. Guess what? He missed it. Wasn't until I got home, did I realize he did not treat it. So, I ended up setting another appointment with another dermatologist as the spot was biopsied to be Basil Cell Cancer. Remember, this is why I was referred to his office! How in the world could he miss it??? It gets even better............ He missed another spot on my forearm that was also biopsied, and it turned out to be Squamous Cell Cancer. Ended up seeing a third Dermatologist who performed MOHL's Surgery to remove the growth he completely missed. Believe it or not, if that isn't enough to stay away...... He was not in my network so instead of paying my normal deductible, he charged me full price as my insurance does not cover out of network physicians. My opinion is low class for not telling me my insurance was not valid at that office, also if the cancer had not been caught and spread? Not cool! Any good attorneys out there? Honestly in disbelief and do not say you were not warned. Denny

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