First off, the actual customer service was great. The seating, ambience was very cool. The dj…read morecould use a little fine tuning but he was cool. I'm just not ok with a dj who is being paid by the owner, telling folks or allowing the MC to tell folks in order to request a song, you gotta pay. If I chose to tip him, so be it, but being forced ain't cool. My biggest complaint was the price of everything. Now I'm a country chick and realize that prices are more expensive in the city. I was approached by the manager and I told her I needed a set up. She asked me what chasers I wanted and I said water and coke. I was charged separately for the water and coke that was supposed to be included in my set up.... so all together for a set up and a hookah, I paid over $60. I've never paid, IN HOUSTON, more than $10 for a set up and $35 for a hookah. Then they have small 4 oz paper cups to get the ice out with. After all this she attempted to charge me a bottle fee for each bottle I brought in. I sincerely think the young lady wasn't sure about what she was doing. Again she maintained her professionalism but she looked overwhelmed. Let's move on to those hookahs, the flavor lasted maybe 10-15 minutes and then the other lady who was helping refresh the coals was firmly pressing them down on the foil. I called her to the side and advised her that she was going to burn the shisha like that and sure enough my next puff was nothing but burnt shisha. They did replace it for free so I can't say much about that but overall....... The employees need training, I think they were overwhelmed and I think y'all were understaffed to serve the amount of people that accompanied this party... Great establishment Great employees Refine their skills and you'll be open a long time.

Their service was great! They told us they were streaming Tank and Roach fight but we had to watch…read moreon our phones as they did not have the fight on. They seemed they had trouble paying for it not sure exactly but they did seem to try. It's BYOB.. hookah was flavorful and sweet how I like it! Vibes are chill but we did not get to watch the game. They gave us great discount for not having the fight on as they did tell us they had it on prior to coming. Nonetheless I would come again but not for any game/fight just for a chill nice vibes.

The owner Nick is so personable and welcoming. Chill vibe,…read moregreat location and decent parking. It's BYOB! Friday & Saturday they have a dj which is sure to get the crowd dancing. Decent pricing and the hookah is smooth love this place. It's lowkey with plenty of seating

What can be improved?!? EVERYTHING!! Ambiance was off from the jump from the employees seeming like…read morethey just don't want to be there. The manager only serves and pays attention to who he knows I guess. To say no one is ever there. Tried to give the place a chance and I'm definitely never going back!! No Food so don't go hungry.

Chic little lounge (literally) tucked away in Katy. Entrance is through Astor Farm to Table and…read morewith no outside signage, is a word-of-mouth, best kept secret for late night fun! Very intimate inside with comfortable couch seating and sultry decor, and amazing bar service: the gals behind the counter are friendly and knowledgeable, and will help guide your palette to the perfect hookah flavors...the strawberry mint is my favorite: cool and sweet! Try a cocktail recommended by their in house mixologist! A great place to relax and socialize: I will definitely be back!

This place is a dream come true for me! I love the atmosphere , I love how genuine and kind the…read moreservers are l! The food is amazing to me personally especially the oxtails !! Definitely coming here in the future!!!!

Best hookah I've ever had. Best ice hose and shishas. Very good customer service with people who…read moreactually know their product. Very smooth...definitely "relaxes your throat". Lol Chill vibe with a juke box, lots of games, and pool table. And did I say it's smooth? BYOB but I'm cool with that.

Hands down my favorite place the food was amazing I felt sooo welcome and they help you right away…read moreit's my first time here but they treat every individual as family and it's now my favorite go to chill spot . Can't wait to have my birthday here

DO NOT COME HERE I REPEAT DO NOT COME WAITRESS WILL TAKE YOUR MONEY!…read more We have been to Jubranos 3 times before and never had a complaint and always tipped amazing.. However tonight was different . We went for a casual night with friends got hookah , food & drinks. We got our receipt and at first it said $64 then my boyfriend said he saw a different higher number she explained they automatically takes tips our total went from 64 to freaking 88 ! Are you kidding me and we have them a extra cash thinking that was our tip ... I immediately asked for the policy on this odd policy she said " they just started doing it" if you don't want no big ass tip taken away from you please do not come to this dead ass place .. it had potential but now I see it as ugly , rude and outdated ! Furniture is terrible and smells like moth balls .. also the managers will smoke a cigarette right in your damn face I kid you not ! Don't come I literally wish I could give this piece of shit place a 0 it's a reason it's always so dead don't even waste your time !

Such Tasteful food, great variety and always freshly made! Perfect place for Vegetarians,…read morePescatarians, or Meat eaters. I've been a regular at Zeus for years. With the transitions they recently made to Jubranos, I can't complain. There are slight changes, but tasteful ones! I am so happy to see this Resturant expand. I love the food, and will continue ordering for many years! Giving it 4 stars for now, because the past 3 recent times I ordered to go, the food is never ready at promised time. I understand they are in the process of expanding staff. May update review later.

if I could start off by giving this I would. I went there to have a good time every 5 to 10…read moreminutes. A waitress approached me trying to get me to buy a bottle. After I already bought the as well as a a waiter ended up walking up to me and telling me even though you bought the section. You're holding it up because there's other people that wants to buy bottles. Which made no sense to me since I've already would not recommend going here. Not only is the service bag, but waitresses are pushy like sales people one out of 10 would not recommend.

Love the hookah here!!! So smooth! We had watermelon passion fruit mint, a good combo. Maddie (sp?)…read morewas our waitress and she was very personable and friendly. They serve drinks here which are strong. The atmosphere is very nice and relaxed. They play a mix of music which is mostly R&B, which I really like. I plan to come here a lot more!!! Great place!

Came at 5 on a Wednesday for the 3-6 Happy Hour and the door was locked and no one was answering…read morethe phone, not sure if the hours need to be updated but I was looking forward to trying this place out. Maybe next time

From the owner: Rated #1 Hookah Lounge in the Houston area open until 6AM Thursday thru Saturday featuring the Best…read moreDJs playing the hottest Hip Hop, Latin and R&B with a top of the line club audio system. Byob and VIP tables available. Lounge offers great dessert appetizers and southern food. Also available for private parties.