i don't usually give reviews but this time i make a exception my sister told about this place ,i…read morethink they are affiliated with small engine repair business there waiting time is not accurate,yes one staff members says one thing the other says another they dont open on weekends wish is busy most of the time and they lak on communication, i would think twice before dropping your lawnmower here bad karma

I've used them twice now for the repair/annual tuneup of my mower. They were easy to deal with,…read morepleasant, professional, and their prices were comparable to other mower repair places. I would recommend them to my friends and neighbors.

This place is outstanding, from the owners to the employees. You're not just a customer, they…read moreactually make you to feel like you're family. Their work and business ethic is to be commended. The owners as a whole are just good people. If I ever need to have a semi block worked on again, this will be my very first call.

I have to say I am very impressed with this shop. They offer world class machining services and…read moreexpertise on a wide array of engines, something that San Antonio needs. I recently took a Pontiac 400 block to them after the original cast crank snapped. While the damage to the main journals was too great to save the block I know they did everything they could to save it. I left with a sense of peace that if the block could not be saved by them, then no one could. I am thankful for their efforts and knowledge moving forward.

This place is by far the best place I've ever worked with. They are knowledgeable, and honest. If…read moreyou found this place by accident consider yourself lucky. There are a lot of others, but no place like this place. John

Awesome people to deal with very knowledgeable. They offer new cells used sales on equipment,…read moreparts, and service.

Per Toro customer service, took my mower (that I purchased 5 days ago) to…read moreToro Dealer, John & Ernie's, for issue w the rear shield/flap. Woman behind counter was condescending and rude for no reason, then another employee demonstrated how to use a lawnmower as though I didn't know how to. He told me they were busy and recommended Sorola. I own other Toro mowers without any issue w the flap. I have over 25 years experience in lawn maintenace business so no need for a lesson! The REAL lesson was - don't ever go to John & Ernie's.

Dishonest shop - definitely stay away. Went there with my Toro mower and paid their $50 upfront…read morefee (which I never got back). Based on my description at drop off, they called back to tell me I needed all these new parts and the total would be $227.27. Keep in mind this was a one year old mower still within the two year warranty. However, they were NOT interested in doing warranty repairs, they wanted to sell a bunch of unnecessary parts and labor! I picked up my mower, watched a YouTube video about my problem and repaired it myself. Runs perfectly, no new parts required. DISHONESTY IS THEIR POLICY.

So far so good. Called on a Saturday morning and the scheduler, Dolores, picked up, explained…read moreeverything and got me scheduled for Tuesday. I read the reviews and feel like I've called the right guy. Will leave a review after Ralph's done. Expecting that he'll be the hardworking kind of guy who earns his money honestly.

Ralph is a decent fellow who was actually nice enough to save me money when my dead mower need…read morerepair. Ralph is an honest man that I will always keep on speed dial.

To say that this small business is the best is a severe understatement!…read more Mowers and more is fast and reliable. I had issues with not one but two mowers. Don't ask long story. They came to my home. Evaluated both, fixed one (I had crappy gas in it!) and ordered parts for the other. Very knowledgeable and extremely friendly. In a world where customer service is not a priority, this company helps restores my faith in community. Thank you both for helping out!

My intent is not to be malicious, but this is 100% my honest review of my experience. If you had a…read moregood experience, awesome, but this was mine. If the owner replies to this review claiming they have no record of working with me, it is a lie. Here is the reality of my four-month, $1,400+ experience with Mowers And More. It started in April with a $210 diagnostic and a $500 PTO clutch replacement that did not solve the issue. They then said I needed a wiring harness. What followed was a frustrating series of delayed appointments. I was incredibly patient and accommodating through all of this, including reschedules for when the owner was hospitalized, and another time when they had to reschedule and couldn't show up because it was very hot that day and they got overheated at their earlier jobs. When they finally showed up weeks later, they realized they forgot to order the necessary PTO switch. They hadn't checked their inventory and blamed an 'AI ordering system' instead of taking accountability. Worse, during the install, they actually blew a solenoid, leaving my mower completely dead and unable to even crank. They had to make another trip just to fix the solenoid they broke. Literally before this entire ordeal, my mower cranked up just fine. Sitting idle for months waiting for their delayed repairs is more than likely what contributed to the fuel issues, not the 'wrong gas' that the owner later tried to claim. During that visit, they drained the fuel system, put on a new filter, and got it running on starting fluid just long enough to claim the PTO worked. They told me my carburetor was 'gross' and that I needed a new one. At this point, I was completely fed up. I told them I would just handle the fuel system myself because I wanted them gone. I never intended to not pay them. However, I clearly communicated that I wanted to get the mower running first so I could personally verify their electrical work. I couldn't just take their word for it. Instead of being understanding, he claimed, 'We did the work you hired us for,' and demanded the $720 final payment for a machine that still wouldn't stay running. I held my ground and refused to pay until I knew the machine worked. I am not a professional mechanic, but I took over, put on a new fuel pump, cleaned my old carburetor (I didn't even need the new one they claimed I did), replaced a single fuel line to the tank, and boom, it fired right up and cut the front yard perfectly. Only after I got it running myself did I go ahead and pay the invoice in full even though I feel like I shouldn't have, just to wash my hands of them and close the account for good. The owner likes to brag that they just won a local repair award. When confronted about this terrible service, he made excuses about how hard the parts supply chain is right now and claimed I 'have no idea' what it is like to run a "repair" business. It is incredibly ironic, especially when my entire career has been building companies in Home Services and Tech. The reality of running any business is that backend logistical issues happen, but it is your job as an owner to manage that chaos so the customer doesn't feel it. Save your time and money and find a true professional.

Old fashioned service that were patient and had what I needed and I enjoyed looking through all the…read moredifferent type of products!

From the owner: Tooltron Industries,Inc. Hardware Store, Tools and Tool Rentals - Including Power Toolsread more