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    DeWinne Equipment

    4.6 (20 reviews)
    Open 8:00 am - 5:00 pm
    Updated over 3 months ago

    Services - DeWinne Equipment

    Outdoor power equipment services

    DeWinne Equipment Photos

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    Eric F.

    True to their reply. Fantastic accommodations and needs met on next visit. Great resources and good information. I was originally looking for the wrong tools to do the job, I am much better informed now.

    Three to four weeks. There's a lot of broke outdoor power equipment here in S.A.!
    Patrick G.

    DeWinne. Says they are a motorcycle dealer, but they actually sell and service outdoor power equipment. It works like this: if your outdoor power equipment fails and you need it serviced in San Antonio, you have a good chance of having it sent to DeWinne. The picture shows some of the enormous number of repairs they have done on broken equipment. DeWinne fixes your equipment; they do a great job. They fixed my pole saw in 4 weeks. They deserve more than 3 stars, but the stunning amount of broken outdoor power equipment here simply has them unable to service it quickly. It takes 3-4 weeks for them to get to your equipment. I had some more equipment I wanted to put in for repair, but I needed it back in less than a month, so I fixed it myself. Whoever said offshoring manufacturing was good should have to work at DeWinne for a year. It's led to this tsunami of broken equipment.

    DeWinne helps me get a great looking yard!

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    1 month ago

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    1 month ago

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    2 years ago

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    Ernie D.

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    4 years ago

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    Ernie D.

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    2 years ago

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    Ernie D.

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    5 years ago

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    Ernie D.

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    3 years ago

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    Ernie D.

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    3 years ago

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    Ernie D.

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    5 years ago

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    4 years ago

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    11 years ago

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    5 years ago

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    9 years ago

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    7 years ago

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    Jeff F.

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    7 years ago

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    7 years ago

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    11 years ago

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    8 years ago

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    Jeff F.

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    7 years ago

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    Ask the Community - DeWinne Equipment

    Review Highlights - DeWinne Equipment

    It took a few weeks to narrow it down but I finally found the mower to fit the job.

    Mentioned in 4 reviews

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    2.0
    (4 reviews)

    I have a new riding lawnmower with a belt that kept falling off and they came out and quickly found…read morethe problem. I have a new belt, a new pulley, a spring on my deck, back in business. The price was worth it. These guys are great. They come to you. Give them a call.

    I understand that it is necessary to give a star rating in order to document a complaint. However,…read moreif I could do so, I would give them a negative star rating. Anyway, on Feb 24, 2026, this company sent a technician out, by the name of Robert (?) to diagnose my gas generator. Prior to the actual appointment, or even scheduling the appointment, I was quoted the following: General Fees: - House Call - $49 per visit, even if the visit is to complete the repair, diagnosed at the initial visit. Even if the technician was unable to do a competent job, and new visit would be necessary to remedy or complete the initial service. Giving them the benefit of the doubt, they may work with you on this fee. - Diagnostic Fee - $100 however, this fee can be used toward a tune-up anytime. - Taxes & Credit Card/Debit Card Fee - Service Fee - 5.1% which includes tax, transaction fee(s) and everything. Not sure what else there would be, for there to be a an "everything", but I digress. Equipment Specific Fee(s): - Tune Up (Gas Generator) - $495 (Minus diagnostic fee if previously paid). Upon arriving, the technician, completed the diagnosis, I assume and the cost of everything would be $578.72. Of course, I attempted to break up the payments, part before the repair and he remainder after the repair/service was complete, but whomever Robert spoke with to see if this was acceptable would not approve this. It was all up front of nothing, and simply pay the quoted fee for house call and diagnostics, which would have been $149.00. With very little options as a housebound disabled veteran, I approved the estimate and the technician moved forward. By the way, the technician had already torn down the specific areas of concern, and to this day, they still remain in a torn down state of disrepair. UPDATE: Received a call back from Rob, I assume this is Robert, the technician who came here, tore down my generator, then only called me back to advise me that they were refunding the amount paid, minus the diagnostic fee ($100) and the house call fee ($49). So, I originally paid $578.72, they refunded or provided a "goodwill" refund of $100 on April 8, 2026, and after approximately 2 months, 19 days (Feb 24, 2026), and several calls requesting a call-back from a decision-making company employee. They finally submit a partial refund of my full payment on May 15, 2026. First of all, the house call ($49), I can accept that. However, they are charging me for a diagnostic with no proof that a diagnostic was actually done. Not to mention, the diagnostic fee can only be applied on a later tune-up, which of course, I will NEVER be able to utilize as the initial work was NEVER COMPLETED! I say this, because it is my understanding that, a diagnostic is supposed to diagnose the problem, so the customer can decide whether or not they want to move forward with repairs. Once that agreement is in place, rather verbal (Feb 24, 2026) of by contract/invoice/receipt (Feb 25, 2026), and payment (Feb 24, 2026), there is both an expectation of a reasonable time to complete repairs, effective communication and if all else fails, a full refund as services were not completed as agreed. Since the customer agreed to the repairs, as did the business, and the repairs were not done, it stands to reason that the diagnostic fee should also be refunded. Since there is no proof that the diagnosis was done, or done properly, since no repair was done, the diagnostic fee needs to be returned as well. The partial refund was submitted on May 15, 2026. As of May 25, 2026, the refund has not processed. UPDATE: Partial Refund processed on May 26, 2026. Paid: $578.72 - $100 (goodwill refund) - $317.80 = $160.92 - $49.00 - $100.00 = $11.92 (Not including the diagnostic fee, this is still owed!). I guess, since the diagnostic fee and the house call which were kept, amounted to $149, but they kept, $160.92, I can only guess, they decided to keep an additional $11.92 to cover their level of incompetence. I can only assume that these two characteristics can be quite expensive. CAVEAT: Per their website, they are an accredited business by the BBB. Based on the BBB, this business is not accredited.

    DeWinne Equipment - outdoorpowerequipmentservices - Updated June 2026

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