This place never ceases to amaze…read more The quality of therapists they have in this clinic are top notch, and their availability is across the board. Mornings, evenings, weekends, whatever you want, just call up and ask. They book up fast, that's for sure, so I always try and call in a week or two ahead of when I need my next massage or try and make sure I book my next appointment before I leave.

After a substantial lower back injury 4 months ago, I've been struggling with daily pain and very…read morelimited movement. Usually very active, it's been really tough for the past 4 months...can't exercise, can't play sports, can't sleep comfortably, yada yada yada. Physical pain and emotional frustration have taken over my life. I was able to get in to Kirkland Therapeutic Massage two days ago for an appointment and I'm so glad I did! I saw Jonathen and he worked some serious magic. Not only did I get off the table feeling better and looser, but I was able to play in my volleyball game that same night! Yes, I was sore the next morning, but that was "good soreness" instead of handicapping pain. I recommend this place to anyone needing a superior massage! Relaxation, deep tissue, sports, or (like in my case) injury treatment massage, they seem to offer it all. I'm so grateful to these guys!!

Friendly and super skilled team here. Been multiple times and always feel so much better…read moreafterwards. They do charge up front (just the base not gratuity) so my guess is folks ripped them off in the past. Highly recommend; they have always fit me in really quickly, so it's nice to not have to wait several days or a week to find availability. Great masseuses!

extremely "rude" woman, on the phone, when i called to ask how much for one hour massage = her…read moreresponse was "i don't have to answer your question & then, hung up" !!! . . . stay away from here !!!

The masseuse's technique was very skillful, with perfect pressure control, hitting all the sore…read morespots precisely. I felt much more relaxed after the massage, and my sleep even improved. The service was also very gentle and attentive. I was extremely satisfied! * The communication during the massage was very professional; they promptly inquired about the pressure and comfort level. This is a great choice.

The massage was okay…read more When paying, the owner came out with a big wad of large bills overflowing from his wallet, insisting I pay cash, and then ridiculing me for only giving a 20% tip ($15 on an $80 massage). Horrible experience. This usually means they price lower than others, do their business under the table, and pay their staff really low. Also known as massage "pimps". They push you hard for huge tips to make up the difference. Stay away. It's worth it to pay a little more for a much better experience.

Carey is AMAZING. She is super knowledgable about the body and how it works​. If you are curious to…read moreknow more about your injury and what is going on at a deeper level she will explain it to you and is always willing to answer all of my questions. Her work is basically the only thing that relieves​ my neck pain and is helping me get better after a car accident I​ was in. Her schedule is super flexible, but you should book ahead if you like certain days/times because she does fill up quickly. Her work is great, I would definitely​ recommend her.

Carey is friendly and very knowledgeable about muscular issues. I've seen her many times for a…read morevariety of aches and pains. She hunts down the problem and always gets me feeling better. I often leave feeling like a weight was lifted. Can't praise enough. Definitely recommend.

recently visited the new i Spa in Totem Lake. It's one of the first places to open in the area, and…read moreit's great to see a favorite local coffee chain will be next door soon. The interior of i Spa stands out. Unlike many massage places that can feel basic, this one has a unique charm. The room I was in had a ceiling lit up like a starry sky, and the sliding doors were draped, creating a very relaxing atmosphere. I opted for the 60-minute Swedish massage. Though I didn't get my therapist's name, she had excellent technique and pressure. The whole experience left me feeling rejuvenated. The manager deserves a mention too. I had some unexpected free time, called them up last minute, and they were able to fit me ino. The staff was welcoming and professional from start to finish. I'd certainly recommend i Spa to anyone looking for a quality massage experience.

By far the worst experience I've had. I usually don't write reviews unless I have to because I just…read moredon't have time for it. Hear me out. I made a couple of calls around the area for a last-minute massage and I Spa was the only place with availability. So I went and was greeted by this lady (doesn't speak English very well) who walked me into a room. It looked like no one else was there (now I see why). She showed me a bottle of oil and asked if this was OK. I asked her what that was and she said, "essential oil -- OK?" (Don't they all use oil for massages???) So I said yeah, that was fine. Later I found out that this "essential oil" was an extra $15 (wtf). Then she offered me hot stone (of course she didn't mention this but this was also for an additional fee). I wasn't sure why she was asking at first, so I just said no thanks. Anyway, the moment she lays her hands on me for the massage, I was able to tell that she did not have much strength. I am 5'4 and 98lbs -- you don't need to be a macho man to give me a good massage. I really wanted to walk out or tell her that I wanted to make this a shorter massage, but decided to give her a chance and asked her for more pressure. Since the request, she used her elbows for about 70% of the time. Sigh. I really wanted to leave but this lady was trying and I didn't want to be rude or hurt her feelings. I just stayed through the pain (big mistake). When it was time for me to pay, she explained that the oil was an additional charge and pointed at the rate sheet. First of all, you shouldn't offer services without explaining or getting confirmation from the customer that an additional fee is acceptable. I don't think even think using oil is considered "extra" service but whatever. I looked through the chart and saw that the hot stone was also for an additional fee (WTF). That explains why she kept offering me additional shit when I specifically told her that I was just there for a deep tissue massage. I felt scammed. Their rates were about $30 higher than other places I've been to but I would have been OK if the massage was good. NOT WORTH IT. I didn't even want to tip her but still gave the poor lady $5 for trying. Once she saw that I didn't tip her much, it obviously showed on her face and she did not even thank me or say bye. RUDE. I hope the manager or the owner sees this review because you seriously need to retrain yourselves.

I went there few weeks ago. Nice place and friendly staff. The only issue I had was with the…read moremassage therapist leaving during the massage so many times to answer the question honestly or talk to Clients and even talking in the room with other employees while doing the massage. The pressure was good as I requested a deep tissue massage but I could not fully get relaxed with her in and out of the room. I may try them again and see.

I had a massage yesterday and today I'm having a pretty bad pain on my back - not sure if the lady…read moreknew what she was doing but I had massages before and never had this feeling.

We've been coming here for several years now and have been satisfied every time. Both Dr. Kelley…read moreand Dr. Baker are friendly, professional, and great at what they do! If you've got aches, pains, or an injury, definitely get adjusted here!

Dr. Baker is my go to chiropractor whenever I need to alleviate my pain. He's quick but…read moreprofessional and effective at the same time. I'm a mom of two so time is of the essence for me. Thanks Dr. Baker for always making me feel better. :)

Best decision ever. I can actually see myself getting a monthly massage at this place! Won't break…read morethe bank, and the quality is just as good as the expensive spas. I was actually shocked at how low the cost was! Like less than 50% of chains and resort spas. My bf and I got a 60 min full body massage. You keep your clothes on but still get on the massage table with a blanket and towels. The table was very comfortable! They also gave us a quick foot soak in warm water before massaging our feet with lotion. The masseurs were considerate about pressure, and everyone was very warm/welcoming. There is an additional fee if you pay with card (it was about $2/person for us), which wasn't a big deal, but I'll definitely bring cash next time!

DO NOT MAKE A BOOK with them and Bad customer service . I wish there was 0 star option . I am…read morepregnant and made a reservation through a phone call . When I got there , they were saying " No No we can not do yours , you are TOO late . We have another customer walked in and doing it" . WHAT? Okay ,I admit that I was late for 8mins . But the lady was saying " I was waiting for you 30 mins , and we have 10 mins rule " Where is the 30 mins coming from? And it's not even 10mins yet . They DID NOT even trying to call me , or cancel me through the phone . Improvement point ? 1. Learn basic business manner and build customers trust to win business before $50 quick cash . 2. Let customer know you have 10mins rule first 3. Call customer if you find them being late or if you want to take Walk in customer first . 4. Improve your Massage skills , compare to other location it is very random technic based on the technician . I used to pick one person named tom but he is gone . Good luck

I have seen notable improvements in two months. Nerve pain has decreased and range of motion has…read morecome back. The doctor is also a really nice guy and we always have a nice chat. It is like that classic barber shop experience except you walk out without neck pain instead of a haircut

Clean space, calming music, and excellent technique. The whole experience was pure bliss. Highly…read morerecommended for anyone needing to unwind.

My very good friend booked massage appointments for my birthday this year. We are not "a…read moretraditional couple" and had both of our massages in the same room together. He likes a much more intense massage where I prefer a relaxing massage and the hot stones that he added on were absolutely fabulous. My provider said to me afterwards "wow your body really liked those hot stones". I should've asked her what she meant by that, however, I knew it was true and smiled and nodded in acknowledgment. We then moved into the hydrotherapy area for an hour. The locker rooms and I can only speak for the women's side are clean and roomie, there's a dressing area if you're a little more modest. There are restrooms showers wonderful products in the showers a long counter area with stools where you can blow dry your hair. There's snacks and healthy waters available in the reflection area before you enter your massage or hydrotherapy session. It was our third visit together and I'm sure we'll be back again.

My husband booked me a hydro facial and while the esthetician was friendly and respectful and did…read moreask me my comfort level, after sharing that I was in pain- her hand was quite strong with the machine and left me with petechia all over my face, neck and chest. I have bruises on my collarbones. I recently had my labs done and have no issues that would lead me to think this was a medical concern. I have also had recent hydrofacials from other spas with no concerns- notably one in February. I felt I needed to follow my etiquette and did tip her 18% but I will not be coming back- I left in a great deal of pain and look like I have been beaten up. Edit: 6.15.26: my dermatologist shared that some of the damage to my skin may be permanent from this service. I am heart broken.