I had the worst waxing experience at European Wax Center in Naples today. My esthetician, Neomi,…read morewas not only rude and unprofessional but also made me feel extremely uncomfortable during my Brazilian wax. She behaved as if she had never seen pubic hair before--something completely unacceptable in this profession. The wax was messy, poorly applied, and rushed--she didn't even let it set before trying to pull it off, leaving hairs behind. I'm still in pain and sore from the experience. Despite being very flexible (I've been waxing for over 25 years and am a yoga teacher), she kept making unnecessary comments about my positioning. At one point, my knee lightly touched her belly, and she actually accused me of kicking her, which was beyond bizarre and very concerning that she would just lie like that and with no shame. I don't understand how European Wax Center continues to employ someone with such a poor attitude and lack of skill. I highly recommend avoiding Neomi at all costs! She's a liability for EWC and will never be back there.

Don't believe the negative reviews on this website. This place is great. I have found an excellent…read morespecialist whose name is Alexis and she has been a doing terrific job here in the Naples location. She is meticulous, thorough, and somehow with her, my every waxing experience is pleasant. Alexis is both personable and knowledgeable and I highly recommend her.

I had the best experience with Gina! She was professional, attentive, and truly listened to what I…read morewanted. My hair turned out even better than I imagined, and I left feeling so confident and refreshed. Highly recommend her to anyone looking for amazing service and beautiful results!

Lovely salon. Great colorists. All the stylists are excellent professionals. Highly recommend this…read moresalon. Jessica has been my stylist for 15 years, love her work!

I have been a member of Naples Wax for years. I go to the Pine-ridge location. There was a car…read moreaccident yesterday that affected my arrival time to Naples Wax by 11 minutes. I was told by the front desk person that since there was there is a "9 minutes late policy" that I could only have 1 of my 2 booked services. No discussion, nothing.... just parroting "9 minute late policy". The wax person came and got me at 15 minutes past the hour. I had one service done. 1 service completed, re-dressed and out the front door 23 minutes total (including late and check-in) I did verify on the webpage now, that the time assigned each of those services is 30 minutes. According to their advertised services, their employee should have assigned me for 1 hour of time for these 2 services. 1 - 30 minute service; plus 1 - 30 minute service; equals 1 hour Me.... 23 minutes out the front door. *including late and check-in Where is my remaining 37 minutes and why couldn't they be used to perform my additional requested service? Where does the remaining time go normally ? Are multiple people are being billed for the same time? Is that legal to bill multiple people for the same time? Also, the front desk employee did not even look for a solution as I stood in the empty waiting room. They should be trained to look for solutions for the clients. They should also give the clients the time that they are paying for. Unfortunately, I will use the remaining services in my last package that are pre-paid and find a new facility

This was my first time getting waxed, amazing customer service very friendly to me. If your…read moredeciding this is the place, made me feel very welcome. Ask for Sophia when you go. She was very kind. definitely will be going back!!!

Fantastic job! My bikini looks smooth! Wish I found her…read moresooner! Such a great experience

I have been getting waxed in various different places over the last 9 years and with some that I…read morefelt were very good. I was in town and needed a Brazilian wax and saw that she uses high quality wax with an oil base and let me tell you... it makes a world of a difference. I can tolerate a normal Brazilian as far as pain goes but I did not even flinch with Maria. Not only does she use the highest quality of hard wax, but her attention to detail is truly unmatched. So many times I have gone to other places and have found many hairs were left behind, but Maria makes sure to get every single hair, and the entire hair follicle at that. She showed me the wax after removing hair and the bulbs were there on every follicle. I have been to many great waxers and Maria is the best by far. Do not look any further if you are in need of a waxing service! Especially a Brazilian. I have had no irritation and my skin was left buttery soft after. So thankful I found her!!

Best spa in town they def know about skin from Botox to facials def a place to go, I also love the…read moreestero location for eyelash lift

Love the Laser Lounge in Naples. Jon did an amazing job on my lips. It was my first time doing…read moreanything like that and they came out perfect. The numbing cream they used was great, I felt no pain. Very natural look. And Alex at the front desk is so kind and helpful. Highly recommend!

I cannot say enough wonderful things about my experience with Jenny. My daughter and grandson gave…read moreme a gift certificate for a facial for Christmas,something I had honestly been a bit hesitant to try. I had never had a facial before and wasn't quite sure what to expect. Well, my daughter finally made the appointment for me, and I went in feeling a little apprehensive,but that feeling quickly melted away. Jenny made me feel completely comfortable from the moment I arrived. I decided to trust her guidance and went with the microdermabrasion, and I am still in awe of both the results and the entire experience. It was pure relaxation, truly a zen-like escape. I could have easily fallen asleep! My skin feels amazing, and I left feeling refreshed, renewed, and so glad I stepped out of my comfort zone. Now I can't stop smiling when I think about how hesitant I was at first, I am absolutely hooked! This turned out to be such a thoughtful and wonderful gift, and Jenny made it unforgettable. I'm already looking forward to my next visit.

I get a Brazilian and Jenny is quick and efficient! Very sweet personality too. Her studio is clean…read moreand beautiful. Highly recommend!

Kevin is amazing. I've been to so many nail artists and am extremely OCD when it comes to them…read morebeing the same shape, length, no bubbles. It was a satisfying experience through and through.

Some techs are nice but Kevin is so crabby I stopped going here. He really hates his work and it…read moreshows.

I booked a whole day here, massage, facial, pedicure while on vacation. I've been to several spas,…read moreand highly recommend Woodhouse if you are in the area. Most importantly, the services are great. The pedicure was fantastic, clean, comfy massage chairs, warm neck towel, all the extras. My massage was fantastic and specific to my personal needs (pregnant!). My facial was the biggest surprise, not just because I was glowing afterward, but because the massage during my facial to my arms, shoulders, feet, was... amazing. Where this place really wins is the quiet room, amenities, and staff. I like a bit of time between services, that quiet room is cozy, with tea and little snacks, it's truly lovely. This place feels like they have an Army of staff, constantly checking the locker rooms and quiet room, cleaning up after guests. Everything was so clean. I will spare the internet from my personal dramas, but I also had a family emergency the day of my service. My husband had called the spa to pull me out of my massage. It was 30 minutes into my first service, and I had to cancel my whole day. The staff were more than professional, they were genuinely caring and kind to me as I was crying, they were even going to drive me to the hospital. Later that afternoon I called back, believe it or not they were able to get me rebooked with some differences, before the end of my vacation. This is the kind of business you should be very happy to support.

WOW! Another amazing spa treatment at Wood House Spa. The moment you open the door you are…read moretransported to luxury surroundings. The check in was welcoming and I was treated like royalty being guided to the beautiful locker area then tranquility waiting area. I was given the best facial by Maria who evaluated and recommended the perfect facial to fit my needs. The checkout was very warm insuring I was taken care of and offered to book my next glorious session. Highly recommend especially if you want to treat yourself or someone you truly want to spoil. The lavish indulgence you receive is second to None. The staff is so well trained and truly exceptional at their jobs.