This is mostly a tour of old Sacramento, with just a little bit of underground thrown in, (no…read morepictures or video though) its a bit of a reach to call it an underground tour. I went on an underground tour of Pendleton, Oregon and few years back and thought this would be similar. Instead we walked around above ground looking at old buildings and then spent about 5 to 10 minutes in an old basement and learned about how they used jacks to pick up the buildings after a great flood back in the 1800s. On the bright side, the tour guide was very friendly and informative. If you're looking for a quick hour long historical tour, this is recommended, but don't expect too much underground stuff, you won't get it.

Not worth the time or cost…read more Mildly interesting. As the nice guide explained, much of what would now be "underground" had been filled in. There wasn't much to tour. This felt like a 25 minute tour, geared toward grade school children, stretched to fill an hour.

A very Pretty drive out to this cavern Lots of trails to…read morewalkabout around and before the small parking lot with an old yellow fire truck that you can check out too A kids sluice that is pretty cool by the shop and check in for the tour of the cavern. Bathrooms were decent And Faith our tour guide was A+++++++ with her flashlight extra luminescent sight too! Check it out and pack and pick-nick-lunch BooBoo! Get outside

We have drove past this place a million times but just never made time to stop so this year we…read morefinally scheduled a tour. This cavern is fascinating. Our tour guide was Bobbee and she did an amazing job! She was very informative and answered everyone's questions with ease. You could tell she is genuinely interested her job and has spent a lot of time learning about the cavern. We will definitely recommend this tour to all of our friends and family!

This was a wonderful cruise. I was worried that it might be too hot because the temperature was 86…read moreand I don't do well with heat. However, cruising on the water in a covered boat was very comfortable., Captain Emil is the best! He was very knowledgeable about the local vineyards and served generous pours of local wines. He only pours wines you can't get in stores and buys from small wineries that aren't usually open to the general public. The charcuterie platter was very generous- more than the 4 of us could eat. He offered additional pours of other wines or the opportunity to 'revisit' the wines we liked. All in all a wonderful experience and we plan to make this an annual event!

I couldn't recommend this place enough! I was visiting my family in the bay and decided to do this…read moreriver cruise and I'm sooo glad we did. Captain Emil was amazing and kept us entertained! You have options of either drinking beer or wine and our captain is very generous so if you ever want to revisit a drink, just let him know. We got to play our own music and it was all great vibes all around. The star was the charcuterie board and everything about it was delicious! It paired well with the wine selection. We requested to have it 30 mins earlier and he was able to accommodate our request. Definitely listen to the captain's instructions and make sure to arrive on time to get the most out of your experience. If you're ever in the Sacramento area, definitely add this to your itinerary! What a great family/friends bonding!

We visited the capital in Sacramento last weekend. Part of it is a museum of restored areas curated…read moreby the California state park system. This is a very interesting area in which to spend some time. As we wandered through the rooms, we came upon an attendant. She wasn't there as an official docent, but as an employee of the state park system. System. She asked if we had any questions, and then answered everything. We wanted to know with very complete answers and told us a lot of information about the place. It was very informative. If you're in Sacramento, I recommend visiting the capitol. It's great to see where our state government really happens.

On a day trip to Sacramento, we stopped by the California State Capitol Museum for a quick…read moreself-guided walk. If we had more time, we would have taken one of the public tours, which usually last 45 minutes to an hour. We went up to the 4th floor thinking we might be able to listen in on the State Assembly session, but because of time constraints we had to leave and made our way down through the 3rd floor, 2nd floor, lobby, and basement. There's a lot to see, including the 1st floor Rotunda and county exhibits, the 2nd floor Senate and Assembly Chambers plus historic Governor's offices, and the 3rd floor portraits. There's definitely more to explore, and I'd like to revisit the California State Capitol Museum on another Sacramento day trip.

What an amazing afternoon. Dawnie is an amazing host. She knows the local food industry, the ins…read moreand outs of the local restaurants, the art history and the wonderful 49'er history of Sacramento. I've lived in the area and didn't know half of what she knew. She is wonderful.

My daughter and I loved our tour! Dawnie is so knowledgeable…read moreand friendly, and we really enjoyed the food and sights. Highly recommend!

Had such a great time on the holiday lights tour in East Sacramento. Sean was a great guide, so…read morefriendly and fun. We've been a few times. Highly recommend them.

EXTREMELY UNPROFESSIONAL!…read more We booked back at the end of July. This is our first time going with this business, usually we book with Sac Brew Bike. The night went pretty decent, I thought about booking with them in the future because their rules are pretty lenient... HOWEVER, after what I have encountered, I will NEVER EVER book with them again and I'll make sure anyone who asked me about brew bikes... I will share them my experience with THIS business. They care for making money off of you and then treat you like garbage right after. I understand a business is trying to get it's bag, but at least have some human decency. It's not like we treated the driver and the host bad at all--we offered them the alcohol that we brought with us and offered food that we ordered at one of the stops we made, left several boxes of alcohol for them at the end, and on top of that tipped very well. We wanted to make sure that everyone (including the employees) is having a good time because it's not the easiest thing to be in the heat, bike, and deal with people at times. I get that it's their job and they signed up for it, but it's just nice to see everyone around you having a good time. Let's proceed to what happened... shall we? As we started biking, the employee told us that we can leave our jacket on the hanger on the inside because there isn't one on the outside (where we are sitting). I proceed to do so, thinking nothing of it because I know it'll be safe there as we get on and off the bike. Arriving to our last destination, we all hopped off and a few minutes later... I realized that I have forgot my jacket on the bike. My friend who booked the bike called them immediately and they picked up-- informing my friend that they see the jacket AND that I can pick it up first thing in the morning. Fast forward to the morning. I drove down to the address listed on yelp...I pulled up and guess what? I couldn't find the building for "Off the Chain Bike Bus Tour." I thought I was at the wrong location... I had to second guess myself and walked back and forth to see if I have missed the building. Keep in mind, I know downtown sac like the back of my hand-- I go out extremely often and even work in dt. It led me to the address of a restaurant that has been shut down and chained up. It didn't felt right. I got confused... so I called up the number. The owner picked up, he informed me that they are only out there if someone books with them and the next time he is out here, he will check or have his guys check the bike. I left it at that and followed up more towards the end of the week. Here is where the math ain't mathing... So, how come the staff said that they saw the jacket and that I can pick it up the next morning? When there isn't even a location for this business (I forgive about there not being a location). However, it doesn't make sense... if they were to store the bikes away and come out for the next customer, wouldn't the jacket still be on the bike? Unless... one of the staff took it and the owner is covering them. As you may wonder... what type of jacket is this? why would someone steal a jacket? It's a ZARA jacket... so, I guess it's worth having sticky fingers over. I followed up again today. The owner picked up and I asked about my jacket. He came at me rude... saying "You called us 3-4 times. There is nothing we can do." Sounds super defensive to me; you know people don't act defensive for no reason. The response is super ignorant as a business owner. I informed him how unprofessional it was for his staff to provide misinformation and how it played out in general. He said "there is miscommunication," and that's it. Like that's all he can say to me as a customer? OH OKAY. I understand people lose stuff all the time. I wouldn't be upset if I placed it at a bar and then accidentally forgot about my jacket. However, I was informed that they see the jacket AND that I can pick it up the next morning... but when I try to pick up the jacket, my jacket is no where to be found. It makes no sense at all...

It's a historic house where a female serial killer lived. Definitely worth walking by if you are in…read moreSacramento and into things like this. This story is well known to locals but was also featured on Netflix's "The Worst Roommate Ever" so I'm sure the owners are getting more foot traffic. You can't go inside and it's gated off as it should be considering people live there. I enjoy how the owners embraced the horrible history by adding some signs.

Good overall experience. I am a big horror true crime fan fan so it was a good experience to see…read morethis in person

My family and I were very excited to attend the 1-hour Sacramento Historical River Tour and learn…read moremore about Old Sacramento. Unfortunately, our experience was extremely disappointing due to poor communication, lack of signage, and unprofessional customer service. We followed the instructions exactly as stated in the confirmation email and arrived at 1206 L Street, next to Joe's Crab Shack, as instructed. The email stated we were to be at the dock by 10:45 AM for the 11:00 AM tour, and we arrived at 10:40 AM along with several other guests. No staff members were present at the dock, and there was no one available to check anyone in. We waited until around 11:10 AM, during which time multiple customers double-checked their emails and confirmed we were all at the correct location. One guest even called the company to inform them that several customers were waiting with no staff present. At approximately 11:10 AM, the woman working the ticket stand arrived for her shift. At that point, we were told that a different location had supposedly been included in the purchase email. However, all of us had the same instructions, and the address we were given also matches what appears on Google Maps and Apple Maps. There were no signs, no arrows, and no posted instructions anywhere explaining how to access the dock or where the boat was actually boarding. When my partner and I spoke with the woman at the ticket counter, the situation became even more frustrating. She was argumentative and immediately blamed customers, insisting we had not read the email correctly. She refused to review the email we showed her and would not take accountability for the incorrect or unclear instructions. Instead of acknowledging the confusion or offering assistance, she spoke to customers in a rude and dismissive manner. We were explicitly given two options: 1. Move our experience to a later time 2. Receive a refund Because we had other commitments and did not have the time or patience to go back and forth arguing over money, we requested the refund. However, it became unclear whether the employee had the authority or knowledge to issue refunds. The interaction turned into repeated back and forth, and rather than continuing to argue, we disengaged. We were then told we would be partially compensated for only one ticket, despite having purchased three tickets. No explanation was provided as to why only one ticket would be refunded, and the employee stated that there was no way to leave a note or documentation regarding this promise. Because nothing was documented, we have little confidence that this compensation will actually occur. What made this experience even worse is that the boat left without any staff coming to locate the guests who were waiting at the dock. Some customers eventually figured out where the boat was docked, but by then it had already departed, leaving no opportunity to participate. Overall, we wasted our time traveling to the location, waiting well past the scheduled departure, and attempting to resolve an issue that was not caused by the customers. Mistakes happen. That is understandable. What is not acceptable is: * Incorrect or unclear instructions * No signage directing guests * Staff arriving late for check-in * Offering a refund without the ability or willingness to issue one * Promising compensation without documentation * Poor, dismissive customer service This was a terrible first impression for us and several other first-time guests. While we will attempt the tour again to see if the experience itself redeems the company, I am not optimistic based on how this situation was handled. The company needs to update their emails, provide clear signage, ensure staff arrive on time, and properly train ticket counter employees on customer service, accountability, and refund procedures, especially when errors originate within the company.

Got a Groupon deal for Rock the Yacht Cruise which is a 1.5 hour tour of Sacramento views in the…read moreevening. Weather was perfect for a date night. It did get bit too chilly so I will recommend to bring a sweater if you plan on sitting outside. There are indoor and outdoor seatings. Inside the yacht, music was playing and you can dance the night away. There wasn't much food options. There is a bar and they do offer alcohols. Overall, it was a cool experience.

Holiday train review - Absolutely spectacular and warm heartening experience for our 3 and 4 year…read moreold girls! I don't know what other low rating patrons are expecting... fireworks? High class service? Jazz band playing in every train car with speakers interconnected? We came expecting nothing and ended up having an incredible experience with beautiful decorations well suited for a sweet, memorable Christmas train experience. Online reservations were simple, easy to obtain, and a lot more affordable compared to the exorbant Polar Express tickets. We're extremely happy that we chose this over Sacramento's Polar Express. It's obvious that their staff spent a lot of time putting work into the trains inner and outter decor - beautiful and creative! Parents and adults FYI - on your way to your reserved train car, there's a small bar after boarding the train. It's very important to load up on your magic drinks before heading to your seat. (Drinks.. not drink! But drink responsibly, of course.) Parking isn't far and although limited, it shouldn't be a problem with reservations handled appropriately. We sang a few Christmas songs with the elves, threw snowballs at the grinch (best part, IMO), met Santa, and had a little fun at Santa's (little) village after the ride. Every sip of their hot cocoa (included with your tickets) was warming and delicious, perfect for cold weather. Couple of cookies came along with it, perfect for our kids to snack on. Overall, this was an incredible experience for our kids! Service was fantastic, ambiance was very jolly and felt like home, staff members are very friendly, and the experience is fantastic for all occasions - family, friends, and dates! The memories are ever lasting and hopefully it becomes a core memory that lasts a lifetime. Highly recommended to experience, at least once, for your little loved ones. We'll be back next year!

I was disappointed with this experience and do not feel it was worth the $105 ticket price…read more The train ride lasted about two hours, but the food and beverage service did not meet expectations. Dessert consisted of a very small piece of cheesecake (about the size of a quarter) and a single scone. The sandwiches were finger-sized and limited to chicken salad or cucumber. While additional sandwiches were available, the portions were still quite small for the cost of the experience. If you are seated near the front of the car, it becomes very warm during the ride. Tea service was another disappointment. Tea was served using individual tea bags, and service was slow. During the entire two-hour trip, I was only able to get two cups of tea. For my second cup, I had to actively search for the server because they did not come through the car frequently. Overall, the experience felt overpriced for what was provided. The scenery was enjoyable, but the food portions, beverage service, did not justify the cost.

We stepped out of the Hyatt to find Daniel with Velocab. Daniel extended a invitation to take us…read moreto our car. Of course we were dreading the 2 blocks walk in high heels so we jumped in. Thank you Daniel for making the end of our evening a memorable one. You are a sweetheart and full of positive energy! Looking forward to using Velocab again when I am downtown. Shannon

Will work for beer…read more That should be their motto. Kaleb and Tyler were strong, hot and peddled their little hearts out for us. From Old Sac to Midtown, they delivered. We paid them in tall cans, cash and fierce promo (ok, "promo" meaning we screamed and blew kisses at all of the passing cars.) Best tour of Sacramento yet.