I wanted to update on my post from several months ago on the poor surgical result and experience…read more(lack of reply to my issue) with Dr. Burns. It has now been approximately 8 months and still no reply regarding my issues from Dr. Burns or his office. I have since flown from Indy to Houston Texas and had my belly button revision. This is the first of what will be a two stage correction meaning I will travel again and pay again for a second revision procedure because of how poor my belly button was done initially. My current surgeon is perplexed by what exactly was done in my surgery with Burns. The only thing he can guess is that the incisions were closed with too much tension especially with the lower long scar he possibly took too much skin and had to pull the incision too tight causing the belly button to have constant pulling on my incisions. My long scar initially post op did start opening in a few spots which was told was normal and to put bacitracin on and keep it covered. Now I see this was also probably related to the the incision being closed too tightly. My low incision didn't heal great because of this as I said in my previous post but at least that could be covered with clothing etc. The revision has to be done in two steps since there was zero laxity left from my surgery with Burns. My new surgeon went in from the low incision and excised some of the excess scar tissue and took out the "outer circle incision" and has managed to actually tuck everything in (scar and incision) to be moreso hidden inside the bellybutton as new technique is done versus the antiquated "circle" around the whole outside of the bellybutton that Burns did. My next surgery will be to hopefully make the belly button smaller and tuck everything in further. My new surgeon didn't have the laxity at this point to work with requiring the second surgery I will need. To add my new surgeon who is truly an artist and updated in his techniques also completely revised my low scar and took out the widened areas that was caused my by initial incision being too tight and pulling open. He did this as a courtesy at no charge. After my next revision procedure when things are all healed up I will post before and afters - at this point I am still self conscious about it despite it being so much better that it was with Dr. Burns result. My new lower revised incision looks fantastic however and from week four was thin and you really had to look for it!!! He brought it lower and into my contour more... I really didn't realize how subpar my low incision even was as I was so focused on my poor belly button result. At this point I am out SO much money between my initial travel to Dallas for Dr Burns and two subsequent visits with Dr Burns again traveling from Indianapolis for him to attempt to "fix it." Airfares, hotels rental cars x 3 Dallas trips. My initial request was asking Dr Burns to refund my tummy tuck fee portion of my initial surgery cost which went unanswered. With all of my other expenses and now my revision procedures x 2 and subsequent travel across the US I have/am spending a fortune to fix Dr Burns poor work. What I asked of Dr Burns was a small small amount in the big scheme of things. The fact that I have still not received any reply to my initial emails and request speaks volumes to me about Dr Burns and his true charachter. Like I said prior these people will seem over the top friendly and caring, and Dr Burns will email you and respond to your emails personally until you have a problem or concern and then it will fall upon deaf ears and you will not get a reply. If you are seeking a surgeon once again I would advise you to keep looking. I found Dr Burns on TikTok and truly wished I didn't fall for the cutesy comedy videos and fake persona that they/he portrays - I wish I would have went with someone who was spending their free time updating their outdated techniques. Someone who is more focused on my surgery than perhaps rushing through it to go make the next TikTok video. I will keep sharing my result and experience on this platform and others in hopes that it helps others. Dr Burns has recently renovated his fancy office and practice suite yet could not have the decency to refund a very small nominal amount of money for his mistake. That tells me all I need to know about who he truly is as a person and what his priorities are.

I had an appointment for a consultation and had to pay for when I booked it. Got there on time at…read more4pm and waited for an hour before anyone came out. And the girl was rather rude when she did finally come out because by that time the office was closed. Even the receptionist left before anyone came out... During the wait time I discovered the doctor I was seeing was basically finishing his training. Uh no.. I expected to see an experienced surgeon. I'm really mad I wasn't told this prior to making an appointment and paying. I would've never made the appointment. I searched for the doctor trainee and I couldn't find any reviews or before and after photos of anything he's ever done. Sorry not going to be someone's practice dummy. I am highly pissed I took off work early drove to the other side of town for nothing. And now that it's after 5pm I get to battle traffic for 45 mins to get home.

Simmons Cancer Center .. New…read more My 73 year old wife had a lung scan every year since 2021 revealing "ground glass" effect causing recommend to another yearly scan. She missed 2023 because of couple extensive back and neck surgeries. 2024 scan revealed 2 very small nodules yet recommendation for wait a year see if they grow. Unknown to me maybe because my wife did not see it as significant. She kept this info from me. I would have pushed go back in 6 months at most. November 2025 one nodule had quadrupled in size now above the .8 MM that triggers biopsy. A good local hospital will remained unnamed performed the scans and biopsy but I knew she needed professional specialists. After some internet evaluation I might have chosen Houstons MD Anderson being number one in the world but distance and possibility of multiple traveling appointments caused opting for Simmons Center at UTSW. It has a very high rating, the same certifications, same modern technology and was closer access which is important for people of our age. It was a good decision as we met oncologist Dr Wei the next week who has an outstanding online video introducing herself to prospective patients. Just the video was reassuring! Even tho we had no appointment with Dr Nelson he came in and looked at our scans. Was also reassuring and said that they usually do surgery within 30 days if they think it is the correct path. This was music to my paranoid ears. PET scan and breathing test was required then he lived up to his promise removing both nodules and several lymph nodes for lab evaluation in the same surgery December 2025. They think she is cured (KNOCK ON WOOD) In summary I would give 6 stars if possible for both these doctors and even tho we did not have to use her expertise Dr Zhang (the radiation specialist) also was welcoming, friendly and very professional. These doctors and every one at Simmons from valet to pre and post surgery nurses were pros and always polite and friendly. We did not have to partake in their Hope Lodge which is a free hotel for their patients. Radiation would have been daily for 6 weeks and living 75 miles away would not have been able to keep up with that drive every day. But it is there if you need it. I have read some reviews about taking too long to get appointments or having to wait past time of appointment and would suggest achieving excellent trained specialist is the assignment for you or loved ones! Organizing yourself and your records will streamline the process of dealing with a large and very busy organization. Maybe write down notes in your smart phone listing questions as you think of them before the appointment. Finally patience might be the best attribute to becoming a successful patient. Let me assure you these people will be on it quickly

I have attempted to schedule a neurology consultation for my wife regarding Deep Brain Stimulation…read more(DBS) surgery, and the process has been a total nightmare. After five separate calls, I have encountered nothing but incompetence and conflicting information from the administrative staff. The communication hurdles are constant. I was initially told I needed a specific permission form to speak on my wife's behalf. After securing and submitting the necessary documentation, they still refused to speak with me, claiming they now required verbal consent--something they previously stated was not the protocol. DBS is a major, life-altering procedure. If this level of administrative disorganization is a preview of the care and coordination my wife would receive during surgery, I am deeply concerned. A world-class medical facility should have a staff that knows their own policies. At this point, I have zero confidence in their ability to handle a complex surgical case if they cannot even handle a phone call.

Dr. Jay is a good doctor and helpful however, getting through the people to get an answer is…read moreimpossible. Dr. Jay says one thing and the next time you call the staff refuses to honor what he said. The only way to speak to the doctor again is to make another appointment and pay out of your pocket. I find this a very bad way to conduct professional work. Every time I call each person tells you something different and nobody will take the time to ask Dr. Jay a question that would help me decide what I want to do. I recommend him as a doctor but... I will not call again and get a different answer each time I call from the staff.

Dr. J was thorough and clear with my husband. When it came to time to get prescription refilled,…read morehis office staff said "just call Express Scripts". So we did. Express Scripts said they had no account for him, to call the Doctor. 3 hours spent in one day back-and-forth. Dr. J's front office is pathetic. We are going to a different doctor because of this lack of professional follow-through.

Bariatrics surgery , he is a very caring understanding doctor and the staff is great highly…read morerecommend this doctor he saved my sons life by convincing him to do the surgery .love you all MAy God Bless

So lucky to have this in our back yard…read more.. What a great place to have day surgery. Great facilities and qualified friendly employees. Plus, pastries and coffee in the lounge for guests. Thanks to Becky at check-in, Mary in Pre-op (not so much, she was cranky), Ogonna the OR nurse, Mark and Toni the techs, Elizabeth and Sharon in recovery... and mostly Dr. Barber and Ms. Raleigh (the most wonderful PA ever) for a successful procedure. On my way to recovery! Thanks everyone for all you do!

Office very clean. Staff very friendly greets with a smile. Fast service. Care team answered any…read moreconcerns and explained the step by step of the procedure

My first colonoscopy was 3yrs. ago @ DEC. Everything was fine, except for "surprise" bills for…read morefacility and anesthesia. They found and removed some benign polips, so they asked me to come back in 3 yrs. I called to schedule the appointment, only to find out my previous doctor was no longer with the practice, but they had all my records and offered a Dr. Garza. When I called to re-schedule an appointment, the automated system provides options, but none for Dr. Garza. When I finally speak with a warm body, I'm given the number for his office, and asked to call to make the change. On a Monday morning nobody answers the phone! I tried to call back, before I give up and call DEC, to speak to the warm body again. She is kind enough to message Dr. Garza office manager, who finally calls me. She explains, that the calls are routed overseas, and only after nobody there picks up, are they routed back to their office......what?? With all the confidence this experience has inspired, I cancel the appointment. Adding insult to injury, they will charge me $100 cancellation fee for cancelling a Thursday appointment on the prior Monday. Where do I bill all my wasted time???

A fantastic location for any and all needs regarding skin-health, anti-aging, and aesthetic…read moremedicine.

It was my first time getting Botox... we did a "baby" amount and I don't know what went wrong but…read moreafterwards... my forehead muscles contracted together... not apart. If I made a concerned face my forehead got stuck there essentially. I called the center and the nurse was giggling saying she's never seen this before, which wasn't helpful. The weird muscle contraction went away as the Botox faded over time... but I never went back and don't plan on it.

From start to finish, my experience with Sona Bella in Addison was absolutely incredible…read more My pre-op nurse, Clarissa, set the tone right away. She took the time to answer every single question I had (and I had a lot!) and made me feel completely at ease going into surgery. Her calm, reassuring presence made such a difference, and I walked in feeling confident instead of nervous. On surgery day, Sky was my nurse, and she was just as amazing. She was attentive, kind, and constantly checking in to make sure I was comfortable and doing well throughout the entire procedure. You can truly tell she cares about her patients. And Dr. Bowker... I can't say enough good things. He was professional, knowledgeable, and so genuinely kind. He talked me through what he was doing, kept me encouraged, and made me feel completely safe in his hands. That level of communication meant everything to me. What really stood out was the follow-up--Dr. Bowker personally checked on me after I got home, which just shows the level of care and dedication this team has. I wholeheartedly recommend Sona Bella, Dr. Bowker, Clarissa, and Sky. If you're considering a procedure, you will be in the best hands.

I had the AbEX procedure in September. It was fast and, honestly, not painful at all even though I…read morewas awake while they did it. My 6 month appointment is next week and I am 40 lbs down and 12 dress sizes down. I haven't taken a 6 month picture yet, but the one I have attached was at my 3 month appointment. It was definitely expensive, but honestly, I thinknit was worth it.​

My shoulder doctor is the best~ knee guy not so much…read more Needing written lab results~ for the "right" knee, and not a phone call or follow-up appt. Receipts please.

I recommend this clinic I saw Dr William Robinson he is very nice and understanding. I think he…read moreknew more about my problems than my pcp Dr did. Dr Robinson gave me many choices for my problem and he did recommend me having surgery so that I could feel like a normal person again. I recommend him to anyone that needs a spine dr. His office staff was wonderful.

Dr. Watumull knows what he is doing. He is very matter of fact and will recommend the best for…read moreyou. I'm extremely happy and no longer have lower back pain since my umbilical hernia and diastasis recti were repaired. I was out only 9 days from work and returned with no issues. I'm 3 months post op and feel great. Dr. Watumull and his staff are amazing. Highly recommend!

I recently utilized services by Dr. Watumull to correct scaring and damage from prior surgeries…read more He and his staff are beyond top notch. You will never go there and feel like a number, they truly care about your process before, during and after. Making the decision to have the procedure I had was NOT an easy one but knowing I was in the right hands made all the difference in the world. Best advice I can give is to ask LOTS of questions over and over, Dr. Watumull is great at understanding none of this is easy and will answer your questions over and over again until you are comfortable with what's happening. Truly thankful to have found everyone in his practice from the front office staff, to billing, to nurses and of course, Dr. W.

Whitney is not new patient friendly. Scheduled my consultation with Dr. Dill and had my insurance…read moreprocessed. I was told by her that my insurance wouldn't cover the surgery, (that's fine, I can cover the cost, I was using Dr Dill based on a REFERRAL of a satisfied client). Whitney told me that she would get me the information about pricing and would call back.. 3 weeks later I called her and she said that she had wrote notes that she informed me of pricing and that I would "think about it." She NEVER called me to inform me of anything...I had to practically drag the pricing and the process out of her. Just because a patient's insurance doesn't cover the surgery doesn't mean the patient can't afford to pay for the surgery.. Thanks.. but No Thanks...

Update: I am 144.5 lbs, BMI 21, wearing size 4 jeans, and a S/M shirt (because my breasts haven't…read moredisappeared). I am floored by how fast this all happened! I continuously rave about Dr. Mccarty and your office. I will send folks your way who are serious about improving their lives and health!! #10monthresults Down 123 lbs, down from a size 22. The results are AMAZING!! Thank you!!