The receptionist is RUDE.... And I mean horrible. Her pediatrician is excellent but the person at…read morethe front is very nasty, she's not warm at all scolds you for being late, it's an almost 50 minute drive from my home so I sometimes run into traffic. If the appointment is canceled due to me running late that's fine but call and let me know, don't wait until I get there to tell me it's canceled. We love the physician that we see she provides excellent care but find some friendlier folks that sit at the front. I don't recall the girls name but I believe it started with an M. I'm happy to chat if someone wants to reach out.

We love Dr Hobson, PAW has always been great for us. We take my son and daughter here. Nice office!!read more

Dr. Bilal and the staff at My Pediatrician are phenomenal. She has cared for both of my girls from…read morebirth to 4 years and 10 months. The team has responded to every question and concern promptly and with kindness. They are respectful of your wishes as a parent and advocate for what is best the health of your children. We are moving soon and I will miss being a part of this practice and hope we can find a place comparable.

My family & I having been going here since Jan 2021. I've watched this Practice grow over the years…read more& I could be happier for Dr. Bilal & Dr. S & the entire staff. They're great I would highly recommend this Dr.s office.

My son had an appointment at the Rockwall office. When we approached the receptionist, they asked…read moreus if our son had vaccination. They declined to see him. It was very embarrassing Infront of everyone. They definitely violated HIPPA.

Please for all things holy. Stop making sick kids wait for an hour to be seen. There is no respect…read morefor the person and their time here. Lots of great practices but are not able to take care of the need.

I love this clinic! Amazing staff! Millie was so kind and helpful! She is the best! Thank youread more

I love Dr Richards and the practice! Friendly and helpful staff as well as great availability…read more Would definitely recommend!

This place used to be okay but now that 'are part of Children's' they seem to no longer even be…read moreable to talk to patients or provide lab results directly that were done for your own kids by their office. Find ANY other provider.

My children see Tammy Green NP and she is the absolute best! I will never second guess their…read moretreatments ever again! Love her staff too, always so friendly and welcoming!!

The office is located on the second floor, inside the new Baylor hospital…read more I have had experience with 3 of the physicians and they have all been above average. Dr. RoseBerry has 20+ years of experience and I really liked her. Dr Able also seemed very knowledgable and approachable. With some many physicians I have had very reasonable experience with obtaining appointments. However, the nurse / doctor calls backs seems bit lengthy at 3+ hours. Also, the doctors alternate days so your doc won't be in the office every day. The nurses have all been happy and nice (which helps). Isabel that handles insurance and is sometimes at the desk is extremely nice and will go out of her way to help.

New parents beware! We just had our baby 9/2. We were told that the pediatrician has 24 hours to…read moresee our child after her birth. No one showed up so we had to use the hospital's onsite pediatrician. He was not bad at all but we decided to give our original pediatrician a second chance thinking she will come the next day. After 48 hours, still a no show! It's bad enough that Limsenben didn't show up at all but to not even notify us that she couldn't make it is inexcusable. We got no explanation. Nothing. Even until this day that we have not heard from her and it's almost a week now since our baby's birth. I don't understand how anyone can be this unprofessional.

This morning, I called to schedule an appointment for my daughter after receiving new health…read moreinsurance. The first staff member I spoke with was checking our coverage information, but after the call I realized I had provided the wrong member ID number. I immediately called back to provide the correct information. Unfortunately, the staff member who answered would not let me explain why I was calling. Instead, she repeatedly placed me on hold and transferred me to a line where no one answered. This happened five times. At the very least, she could have taken down the correct member ID and passed the information along to her coworker. For a facility that cares for children, I expected a higher level of kindness, patience, and customer service. Instead, I felt dismissed and met with unnecessary attitude when I was simply trying to provide important insurance information. I feel bad for the doctor who owns this practice because any patients they lose may be due to the front office staff rather than the quality of medical care. Unfortunately, I never even had the opportunity to meet the doctor, and this was my experience before my daughter was ever seen. Based on this interaction, I would not recommend this office to other parents.

Thank you Rose Campbell and your amazing staff! You have…read morebeen giving spectacular care to my family for the last 3+ years. 5stars!

Today we were seen by Dr Riley, she is so amazing. She handled my initial concern with my newborn's…read moreheart rate and breathing. From the front desk to the exam room, everyone was friendly and helpful. I don't mind making the trip to this location to receive this top quality of care for my children. The staff listen to your concerns and address them all beautifully :)

We have only ever enjoyed seeing one particular provider here. However, after reaching out to…read morereschedule our twins appointment because I am sick and my husband is traveling, they told me the next appointment wasn't for another 6 months. (This has happened with our 4 yo many times as well) So they offered me a time 6 months later and WHEN I DIDNT RESPOND WITHIN 3 hours in the portal, they gave that time to someone else. I am a working mom and I have 3 kids under the age of 4 with my own health issues. This is not the first time this has happened and I had hoped that they got a new office manager but they are so inconsiderate and incredibly inflexible it is not worth the stress. I once didn't fill out the intake form online because my twins were born on leap year and I couldn't figure out the form so they just canceled it. I was 2 weeks postpartum with twins and recovering from a c section, breastfeeding all of the things. When I tried to call I couldn't even leave a voicemail. Another time I paid for a crazy expensive testing and appointment with Dr. Naidoo and he gave me a lecture on how we should stand up for not vaccinating our children. I already support not vaccinating children but I had to kindly remind him that my children are my priority and the topic of the appointment and I didn't want to pay for that. Of course he was 30 minutes late to that appointment and I only got 15 minutes with him. It's pretty sad that we pay extra for some of these testing and were looking for somewhere with functional medicine. Do not schedule here unless you want your visits and scheduling to end in tears. Chandra I so apologize we will no longer to get to see you as you helped us navigate sooo many things.

Amazing clinic for my daughter the have amazing staff and doctors that actually do help you !read more

Moved here from another state so we were looking for a Dr for my 11 year old son. On our first…read morevisit the doctor was so quick and didn't even listen to his heart or look in his throat. She did have him stand and drop his pants to look at his private area. Which was very unprofessional to me. She didn't explained what she was doing or anything. When my son ask what? She told him to drop his pants again. When I asked her a question she didn't seem like that was my business and got annoyed. This was definitely not what I would this an first visit should have been. It is also very hard to get ahold of anyone at this office. You get sent to someone answering phone calls in a different building and so I left a message. Had to call back twice to get someone to just call me back. I am looking for somewhere else to go.

The office closed in 2019 and didn't do a great job of letting their patients know. So now there's…read morepeople out there who are struggling to get their kid's medical records.

I was there for my baby's 2 month vaccination. They accept blue shield insurance. Fast service and…read moregood customer service. The only reason why I'm giving 4 stars is because when we arrived, the doors were locked and the "open" sign was on. We had to wait about 15 min in the parking lot before being let inside the building(on a Monday @ 1:30pm). They have small waiting areas. Pediatrician was excellent. She answered all of our questions. A good place to take the kiddos.