We took the train with friends from Sacramento to Davis. Only a 15 minutes train ride. We went with…read morefriends their young children had never been on a train before wanted them to experience it. All the adults have been on trains before but it has been many years. I noticed not that many times to choose from going to Davis from Sacramento. We missed the 2 pm. We had to wait almost an hour and half until the next one. We bought our tickets then realized no one told us where we actually get onto the train. Our friend went back in..at the ticket booth the man that helped us was very nice and very helpful. He gave the kids coloring books and pins. Finally on the train it was bumper then I remembered, moved around a lot reminded me being on boat. Can not have bags or luggage out on tables or seats. I think we got called out, but we weren't sure since it was over the load speaker. We had a small bag it had food and snacks in it. We put into the over head. We went to check out the food car. So the kids could feel what it was like to walk from car to car..the food car was mostly over priced snacks. Canned, bottled drinks and packs of chips or nuts. When we arrived in Davis. They said over the loud speaker they do not stop for to long you need to get off so get ready. We couldn't open the over head to get our bag back out. It was stuck. Other passengers helped us open it, they said you really need to pull it hard. Once off the train the Davis train station and building looked so old and run down..so sad looking compared to Sacramento station. We didn't know no one would be there to buy return tickets. But they do offer more times leaving back to Sacramento. We purchased online. We had many people asking if they were in the right place while we were waiting. Davis such a cute town seems like they would clean up the station areas.

If you're a Gen Z and all previous years before that you're definitely use to going to any train…read morestation and the track is literally right outside of the actual train station. Not here!!!! I arrived at the train station, paid for my ticket already through the app. Unfortunately, my Lyft was late, and I got there with about seven minutes to spare. I went to the ticket counter to confirm that I can just get on the train because I had purchased a ticket through the app. The ticket clerk told me that I wasn't gonna make the train, because it takes about five minutes to get to the actual location where the train leaves. I quickly went outside to see if they had a Lime scooter and was told that I could not take the Lime scooter through the tunnel, which is how you get to the location. I asked her if there was anyway I could go all the way around like on the city streets and she said that the tunnel was the only way to get to the platform. She was letting everybody know who started to run over there. They're not gonna make it either. Both employees were not friendly at all. I went back into the station to see if I could get a refund or possibly get a ticket for a later time. Sat down and looked at my app, and it said my train actually departed late. The next one wasn't for two hours. If you ever go to this location, ignore what they say because at the end of the day there's no way for them to foresee if the train is gonna be sitting there for a few more minutes!!!! I saw a woman helping another customer so I asked her if she was a manager and she let me know she was a supervisor, her name was Christina.. I told her what the experience I just had was, and she could care less, her facial expression was so stern. They all lack customer service and being friendly! Funny thing, I should never even apologized after she reimburse me for my trip.

The actual train experience was fine, just a tad late in both directions--maybe up to 30 minutes on…read moreboth trips in different stations, the connection between San Francisco and Emeryville and back required bus connections. The scenery on the train is mostly very pretty once we past by the freeways and overpasses. We pass through lots of water scenery and open fields. I did get a bit sleepy during the train rides. Aside from a little anxious missing my stop, mostly very pleasant trip.

Decent cheese tray onboard. Good value $8 for a lot of cheese. Could use more crackers but won't…read morecomplain bc bonus nuts and dried cranberries I wasn't expecting.

Staff at the 13th St Ofc do not deny the sticker being available but when told to go online, I do…read morenot see that option anywhere for the Super Senior card. My current card takes off the same money as the regular senior card. When clicking Order Card, only 1 option comes up and no additions can be made. I received the Super Senior Card but it looks like the chance of getting a sticker is deleted. I paid $40 online and it just gets used up faster because I am on transit almost daily.

I want to put my Regional Transit in Barbi's District…read more I think SAC does a good job with its buses, better than other major Cali cities in some regards, and I'm impressed for the most part. The reason for the reduced star rating is that they keep ticketing people (over a hundred dollars) for not paying, even when they paid and the machine didn't register properly, even when they just forgot but have a monthly pass, they don't care... and I don't understand how this is supposed to encourage people to use pubic transportation? I meant public, but that too.

05192026@10am bus 51(1530) stated to the transit driver that the daily bus pass sliding into the…read moremachine to register to get onboard wasnt working. the bus driver in a sarcastic remark said," no its not. passenger was playing his speaker with no head phone but driver kept looking at me like i did something. the passenger was still playing his music. dont know driver seem to be stero typing me.

The system needs work! It's easy to get your ticket and get…read moreon the light rail, but boy are there problems! The trains are disgustingly dirty and old! Straight out of the late eighties! They seem to break down often and the scheduling is awful. Modernize your light train system Sacramento!

I called Issac to get transport for a client to two dialysis appointments. He assured me that he…read morewould be able to get the client to his appointments without issue. I sent him the information as requested, and got a canned response that they would get back to me shortly. I never heard back, but I figured that we had everything in hand. Pick-up time arrived and no transportation was in sight. We had to make emergency arrangements which caused anxiety to our client and to the caregiver who was caring for him. Dialysis is a life-saving treatment that must be done on schedule, and Issac really let us down by not showing up for this commitment.

Great service. The drivers are always polite and on time. I would highly recommend their service…read morefor your transportation needs.

First of all, they could think about their customers as top priority over their schedules employees…read moreand anybody else who does not provide them with their income. A lot of drivers leave earlier than the post time and when somebody arrives to a light rail train, they're sitting there, pushing the button which the guy has turned the door off before the Time to leave so that no one has to get on after he's ready to go the only reason anyone should use the Sacramento public transportation system is only because they have no other choice !!

Station Continues To Suffer From Deficiencies…read more SITREP Ongoing problems continue to plague the Light-Rail Station @ 12th & H Streets. THE SETUP I continue to write reviews here and send in user-notes through Sacramento Regional Transit (www.sacrt.com)'s open forums and their customer service complaint platform and it is mind-numbing to see the inaction. * Continuous electronic ticket machine problems constantly breaking down; https://www.yelp.com/biz_photos/sacramento-regional-transit-district-sacramento-5?select=Ik9ROpzyMt9fm4qukozJ2Q * Machinery remaining inoperable for long periods of time lasting weeks; https://www.yelp.com/biz_photos/sacramento-regional-transit-district-sacramento-5?select=G4BSv5e0kHXwQU_Vp0ozGw * No Connect Machine ad No Disabled Accessibility ramp on the 12th & I Street-CRC Bound direction; https://www.yelp.com/biz_photos/sacramento-regional-transit-district-sacramento-5?select=YND8sJCzaI4WrEps2ENwsA * No protective awning seating on the 12th & I Street- CRC Bound direction. * No security precautions THE LOWDOWN Poor customer service, indequate service protection, constant machinery breakdown equals a very deficient public service.

No Trash Cans At Either The 7th Or 8th St-Ends Of O Street…read more SITREP Trash still mounts up here and litter all over because of no trash receptacles even though I've informed SacRT via Yelp, their Facebook pages or even their own website comment boxes. THE SETUP The irony is, the LAST time I saw a trash receptacle at the station is when I took this picture! https://www.yelp.com/biz_photos/7th-and-capitol-and-8th-and-capitol-light-rail-stations-sacramento?select=1OvV8PKsov8UQXxDKrmCtQ I certainly hope the implication was not that if a homeless person is going to use a trash receptacle as a seat that you remove the trashcan(?) I really hope SacRT would not be that moronic. But....I forget who we're talking about. Morons run the district. It IS what it IS. THE LOWDOWN They would prefer the 7th/8th & O Street Station to be a dump.

Ehhhhh well it has fewer Creepers and People That Stare For No Real Reason than BART. Also fewer…read moreseats and slow as molasses in January on the shady side of an iceberg. BUT it gets me places. It's environmentally friendly. It's usually properly air conditioned in summer. It's worth noting that this stop, like most in the grid, has two platforms, one for the eastbound train and one for the westbound. Be sure to watch for the end destination before you get onto a train. If you get off at 8th and O versus 8th and Capitol, they're so close to each other you're going to be fine. It'll be ok. I promise.

This is one of the easiest in and out airports ever. They are building a new parking garage and I…read moresure hope where the Uber drivers drop you off is closer.

Our experience with Airport Luxury Shuttle Service was beyond frustrating. Despite assurances of…read moretimely pickups, we were left waiting for over an hour with no sign of the shuttle in sight. It's unacceptable to leave customers stranded for such an extended period, especially after a long haul flight with a kid, without any communication or updates.Our time and patience were clearly undervalued by Airport shuttle service!

This is a amazing station for sacrt its modern and clean and also conveniently located.read more

This smaller commuter shuttle bus can be very convenient for the neighborhood. I've been riding…read morefor about 4 months now. However the Westside route can be a challenging depending on your work hours. They have 3 routes in the morning and 3 in the evening to and from North Natomas to downtown. The first route is fine if you're scheduled to start work before 7:00a and end your day before 4:00p. The second route will get you to work before 8:00a and the 3rd route before 9:00a. HOWEVER, for the 2nd route, if you're not on one of the first stops, you will be standing for the whole ride. A few passengers have tried to email TMA about the situation and did receive a response that they were in the process of renegotiation of the contract. It seems the considerate solution in the interim would be to send a "shadow" bus until contacts are done. With this route only having 3 chances to get home, not everyone can get off work to catch the first route home and then last route is not until 6p, causing the second route home, standing room only by the time it still has 3 more pick ups before getting on the freeway to head back to North Natomas, unlike the Eastside routes which have 4. I'm starting to feel like it's unsafe for the amount of passengers that are standing. And today didn't make it any better with the AC not working and then the bus overheats halfway home. With so much traffic on the freeway, we knew it would take longer to wait for the back up bus, than to walk home. I walked 3 miles in heels, so definitely got my steps in. I'm just not sure if TMA is taking heed to our emails or ignoring them, but I'm going to take a break from riding and re-evaluate at a later time.