I called Issac to get transport for a client to two dialysis appointments. He assured me that he…read morewould be able to get the client to his appointments without issue. I sent him the information as requested, and got a canned response that they would get back to me shortly. I never heard back, but I figured that we had everything in hand. Pick-up time arrived and no transportation was in sight. We had to make emergency arrangements which caused anxiety to our client and to the caregiver who was caring for him. Dialysis is a life-saving treatment that must be done on schedule, and Issac really let us down by not showing up for this commitment.

Great service. The drivers are always polite and on time. I would highly recommend their service…read morefor your transportation needs.

We took the train with friends from Sacramento to Davis. Only a 15 minutes train ride. We went with…read morefriends their young children had never been on a train before wanted them to experience it. All the adults have been on trains before but it has been many years. I noticed not that many times to choose from going to Davis from Sacramento. We missed the 2 pm. We had to wait almost an hour and half until the next one. We bought our tickets then realized no one told us where we actually get onto the train. Our friend went back in..at the ticket booth the man that helped us was very nice and very helpful. He gave the kids coloring books and pins. Finally on the train it was bumper then I remembered, moved around a lot reminded me being on boat. Can not have bags or luggage out on tables or seats. I think we got called out, but we weren't sure since it was over the load speaker. We had a small bag it had food and snacks in it. We put into the over head. We went to check out the food car. So the kids could feel what it was like to walk from car to car..the food car was mostly over priced snacks. Canned, bottled drinks and packs of chips or nuts. When we arrived in Davis. They said over the loud speaker they do not stop for to long you need to get off so get ready. We couldn't open the over head to get our bag back out. It was stuck. Other passengers helped us open it, they said you really need to pull it hard. Once off the train the Davis train station and building looked so old and run down..so sad looking compared to Sacramento station. We didn't know no one would be there to buy return tickets. But they do offer more times leaving back to Sacramento. We purchased online. We had many people asking if they were in the right place while we were waiting. Davis such a cute town seems like they would clean up the station areas.

Took the Capitol Corridor route from Sacramento to Berkeley…read more These days for the price of gas and parking plus the increasing unsafe drivers on the road, taking the train was a great choice. I purchase my ticket online and it was fairly easy. The customer service was good. There was a rep in the lobby that clarified my pickup destination and offered a golf cart ride if needed. The train was full but not crowded. I was able to find a seat fairly easily. The ride was comfortable, I was able to read my book and relax. The downside was that I would've liked to wipe down my chair and table. Yes it's public transportation but it would be nice if they had Clorox wipes and sanitary stations available for passengers to wipe down their area.

I took the Capitol Corridor train from Oakland to Sacramento and back again-and it was very nice…read moreride. It took about 2 hours and made several stops along the way. A few included Davis, Fairfield, Vacaville, Richmond, Suisan City,Martinez, Berkeley and Emeryville and of course Sacramento and Jack London Square in Oakland Check their schedule if you're considering taking a ride. I bought my ticket to ride the morning of my trip from the train station counter. I paid $60 round trip. Conductors come through the train and ask to see your ticket for proof of payment. This is an option if you want to get to Sacramento from the Bay Area without driving. Once you get off the train in Sacramento, there are a lot of places within walking distance. The ride along the Bay is scenic, you'll get a glimpse of the American River close to the Sacramento station. I enjoyed views of the water and a mostly peaceful train ride. If you want to nap or work, it's easy. Bring headphones if you quiet and or focus time. I added a few shots I took on my outbound ride. My trains were on time departing coming and going.

The actual train experience was fine, just a tad late in both directions--maybe up to 30 minutes on…read moreboth trips in different stations, the connection between San Francisco and Emeryville and back required bus connections. The scenery on the train is mostly very pretty once we past by the freeways and overpasses. We pass through lots of water scenery and open fields. I did get a bit sleepy during the train rides. Aside from a little anxious missing my stop, mostly very pleasant trip.

Staff at the 13th St Ofc do not deny the sticker being available but when told to go online, I do…read morenot see that option anywhere for the Super Senior card. My current card takes off the same money as the regular senior card. When clicking Order Card, only 1 option comes up and no additions can be made. I received the Super Senior Card but it looks like the chance of getting a sticker is deleted. I paid $40 online and it just gets used up faster because I am on transit almost daily.

I want to put my Regional Transit in Barbi's District…read more I think SAC does a good job with its buses, better than other major Cali cities in some regards, and I'm impressed for the most part. The reason for the reduced star rating is that they keep ticketing people (over a hundred dollars) for not paying, even when they paid and the machine didn't register properly, even when they just forgot but have a monthly pass, they don't care... and I don't understand how this is supposed to encourage people to use pubic transportation? I meant public, but that too.

This is a amazing station for sacrt its modern and clean and also conveniently located.read more

This station is fairly nice. It's the end of the line so when the train arrives, you have a few…read moreminutes before it leaves again. If you're parking here, it's $2 a day. There are homeless that lurk around, even when the station is busy with students. If you want to park in the parking lot closer to the light rail, on a weekday, while the college semester is in session, you'll want to get there before 8:30am. The parking lot is nearly empty on weekends.

Drivers are very nice and professional. Almost never on time and vehicle is terribly uncomfortable…read morefor their clientele.

Wish they had better dispatchers. The customer service I received from Maria today was crappy. Not…read moreonly do they send the driver's on break during your scheduled pick up time, but then they tell you they have a 45 minute window. They also want to argue over the phone instead of coming to a resolution. Need to hire dispatchers that have common courtesy and know when to apologize for their companies wrong or inconsiderate actions.

SacRt is horrible. No stars here. RT does not consider the people they serve. Many riders have…read moreresponsibilities that must be met. Does RT care? I think not. Between the bus bridges. The Green line has not operated for approximately a year. The RT stations periodically closed. Now all stations in the downtown area are closed. The new trains are very dangerous. We are forced to ride RT with every conceivable thing crowded together with bikes, scooters, carts and people. Accidents that include injuries are going to happen. The doors and the disability ramps don't operated correctly. The electronic signs often don't work or the trains frequently are late 15 minutes or more. One operator error can cause you major injuries with all the various things that are crowded in the new trains major accident including injuries will occur. If you get injured on RT's new and improved trains call "Bank on Frank Penny". He is attorney that is handling accident injury cases against RT. This attorney's is 5 stars. My bet is an Americans with Disability Class Action law suit is coming to SacRT. The physically disabled riders can not board. The ramps and doors don't operate correctly not allowing the disabled riders board. They are left standing in the station. The new and improved RT system is a recipe for a accidents including injuries.

05192026@10am bus 51(1530) stated to the transit driver that the daily bus pass sliding into the…read moremachine to register to get onboard wasnt working. the bus driver in a sarcastic remark said," no its not. passenger was playing his speaker with no head phone but driver kept looking at me like i did something. the passenger was still playing his music. dont know driver seem to be stero typing me.

I have only used it one time but it was easy to set up and driver showed up on time. That's all I…read moreneeded. No complaints

This smaller commuter shuttle bus can be very convenient for the neighborhood. I've been riding…read morefor about 4 months now. However the Westside route can be a challenging depending on your work hours. They have 3 routes in the morning and 3 in the evening to and from North Natomas to downtown. The first route is fine if you're scheduled to start work before 7:00a and end your day before 4:00p. The second route will get you to work before 8:00a and the 3rd route before 9:00a. HOWEVER, for the 2nd route, if you're not on one of the first stops, you will be standing for the whole ride. A few passengers have tried to email TMA about the situation and did receive a response that they were in the process of renegotiation of the contract. It seems the considerate solution in the interim would be to send a "shadow" bus until contacts are done. With this route only having 3 chances to get home, not everyone can get off work to catch the first route home and then last route is not until 6p, causing the second route home, standing room only by the time it still has 3 more pick ups before getting on the freeway to head back to North Natomas, unlike the Eastside routes which have 4. I'm starting to feel like it's unsafe for the amount of passengers that are standing. And today didn't make it any better with the AC not working and then the bus overheats halfway home. With so much traffic on the freeway, we knew it would take longer to wait for the back up bus, than to walk home. I walked 3 miles in heels, so definitely got my steps in. I'm just not sure if TMA is taking heed to our emails or ignoring them, but I'm going to take a break from riding and re-evaluate at a later time.

Let's start off with great customer service, from the moment I contacted this company to even after…read moreI utilized the company. For starter, very kind and respectful, to working within a good budget that pretty decent with these gas prices. I had to make a few changes last minute and it was handled and stress free. Very clean and accommodating. The party bus had A/C, provided with the price; sodas and water, and bluetooth connection to get the party started. The driver was very kind and easy going for our crew. Especially with alcohol involved, the 8 hour day was stress free and so much fun because of the driver. After drop off, we made sure to do our part and clean up after ourselves. A time was had, and even after the travel, the owner reached out making sure it was a great experience. Definitely book for a day of fun and not having to worry about DDs, enjoy your family for any celebration, game drop off, graduation, prom or whatever you think you need a ride to have a party on the road. My group and I were satisfied and will be booking again.

I had an amazing experience with Icon Limo Lounge! Our driver arrived on time and drove us around…read moreNapa and back to Sacramento. The bus was stocked with ice, water, and cups for us. Our driver was very prompt and communicative to pick us up from each destination and was very flexible when our itinerary shifted last minute. Would highly recommend!