I called Issac to get transport for a client to two dialysis appointments. He assured me that he…read morewould be able to get the client to his appointments without issue. I sent him the information as requested, and got a canned response that they would get back to me shortly. I never heard back, but I figured that we had everything in hand. Pick-up time arrived and no transportation was in sight. We had to make emergency arrangements which caused anxiety to our client and to the caregiver who was caring for him. Dialysis is a life-saving treatment that must be done on schedule, and Issac really let us down by not showing up for this commitment.

Great service. The drivers are always polite and on time. I would highly recommend their service…read morefor your transportation needs.

We took the train with friends from Sacramento to Davis. Only a 15 minutes train ride. We went with…read morefriends their young children had never been on a train before wanted them to experience it. All the adults have been on trains before but it has been many years. I noticed not that many times to choose from going to Davis from Sacramento. We missed the 2 pm. We had to wait almost an hour and half until the next one. We bought our tickets then realized no one told us where we actually get onto the train. Our friend went back in..at the ticket booth the man that helped us was very nice and very helpful. He gave the kids coloring books and pins. Finally on the train it was bumper then I remembered, moved around a lot reminded me being on boat. Can not have bags or luggage out on tables or seats. I think we got called out, but we weren't sure since it was over the load speaker. We had a small bag it had food and snacks in it. We put into the over head. We went to check out the food car. So the kids could feel what it was like to walk from car to car..the food car was mostly over priced snacks. Canned, bottled drinks and packs of chips or nuts. When we arrived in Davis. They said over the loud speaker they do not stop for to long you need to get off so get ready. We couldn't open the over head to get our bag back out. It was stuck. Other passengers helped us open it, they said you really need to pull it hard. Once off the train the Davis train station and building looked so old and run down..so sad looking compared to Sacramento station. We didn't know no one would be there to buy return tickets. But they do offer more times leaving back to Sacramento. We purchased online. We had many people asking if they were in the right place while we were waiting. Davis such a cute town seems like they would clean up the station areas.

I have been here multiple times to pick up and drop off friends or family that have come to visit…read more This station itself is reasonably clean and functional and the historic building gives a nice touch and some character. The biggest downside to this station in my opinion is the parking. The lot is almost always completely full and the last time I was here people were double parked and circling looking for spaces. There is extended parking if you drive all the way to the rear and ultimately I was able to find a spot to park in and wait. However, it's far too clustered and distant from the station to be very usable. I typically recommend taking the train because even though it's an expensive option, you are able to get work done and maybe even relax on the trip. Besides, with gast prices like they are now, the ticket prices don't seem quite so outrageous. Otherwise the station does what it's supposed to do. It's not the worst and definitely not the best but it could be a lot better if they would do something about the parking capacity.

The actual train experience was fine, just a tad late in both directions--maybe up to 30 minutes on…read moreboth trips in different stations, the connection between San Francisco and Emeryville and back required bus connections. The scenery on the train is mostly very pretty once we past by the freeways and overpasses. We pass through lots of water scenery and open fields. I did get a bit sleepy during the train rides. Aside from a little anxious missing my stop, mostly very pleasant trip.

Decent cheese tray onboard. Good value $8 for a lot of cheese. Could use more crackers but won't…read morecomplain bc bonus nuts and dried cranberries I wasn't expecting.

Staff at the 13th St Ofc do not deny the sticker being available but when told to go online, I do…read morenot see that option anywhere for the Super Senior card. My current card takes off the same money as the regular senior card. When clicking Order Card, only 1 option comes up and no additions can be made. I received the Super Senior Card but it looks like the chance of getting a sticker is deleted. I paid $40 online and it just gets used up faster because I am on transit almost daily.

I want to put my Regional Transit in Barbi's District…read more I think SAC does a good job with its buses, better than other major Cali cities in some regards, and I'm impressed for the most part. The reason for the reduced star rating is that they keep ticketing people (over a hundred dollars) for not paying, even when they paid and the machine didn't register properly, even when they just forgot but have a monthly pass, they don't care... and I don't understand how this is supposed to encourage people to use pubic transportation? I meant public, but that too.

This is a amazing station for sacrt its modern and clean and also conveniently located.read more

Wish they had better dispatchers. The customer service I received from Maria today was crappy. Not…read moreonly do they send the driver's on break during your scheduled pick up time, but then they tell you they have a 45 minute window. They also want to argue over the phone instead of coming to a resolution. Need to hire dispatchers that have common courtesy and know when to apologize for their companies wrong or inconsiderate actions.

I can not say enough about this service. It will not get you to your destination on time nor will…read moreyou be picked up on time. The drivers pass your destination and continue picking other riders up. Paratransit is the worst service CA offers

05192026@10am bus 51(1530) stated to the transit driver that the daily bus pass sliding into the…read moremachine to register to get onboard wasnt working. the bus driver in a sarcastic remark said," no its not. passenger was playing his speaker with no head phone but driver kept looking at me like i did something. the passenger was still playing his music. dont know driver seem to be stero typing me.

SacRt is horrible. No stars here. RT does not consider the people they serve. Many riders have…read moreresponsibilities that must be met. Does RT care? I think not. Between the bus bridges. The Green line has not operated for approximately a year. The RT stations periodically closed. Now all stations in the downtown area are closed. The new trains are very dangerous. We are forced to ride RT with every conceivable thing crowded together with bikes, scooters, carts and people. Accidents that include injuries are going to happen. The doors and the disability ramps don't operated correctly. The electronic signs often don't work or the trains frequently are late 15 minutes or more. One operator error can cause you major injuries with all the various things that are crowded in the new trains major accident including injuries will occur. If you get injured on RT's new and improved trains call "Bank on Frank Penny". He is attorney that is handling accident injury cases against RT. This attorney's is 5 stars. My bet is an Americans with Disability Class Action law suit is coming to SacRT. The physically disabled riders can not board. The ramps and doors don't operate correctly not allowing the disabled riders board. They are left standing in the station. The new and improved RT system is a recipe for a accidents including injuries.

I have only used it one time but it was easy to set up and driver showed up on time. That's all I…read moreneeded. No complaints

This smaller commuter shuttle bus can be very convenient for the neighborhood. I've been riding…read morefor about 4 months now. However the Westside route can be a challenging depending on your work hours. They have 3 routes in the morning and 3 in the evening to and from North Natomas to downtown. The first route is fine if you're scheduled to start work before 7:00a and end your day before 4:00p. The second route will get you to work before 8:00a and the 3rd route before 9:00a. HOWEVER, for the 2nd route, if you're not on one of the first stops, you will be standing for the whole ride. A few passengers have tried to email TMA about the situation and did receive a response that they were in the process of renegotiation of the contract. It seems the considerate solution in the interim would be to send a "shadow" bus until contacts are done. With this route only having 3 chances to get home, not everyone can get off work to catch the first route home and then last route is not until 6p, causing the second route home, standing room only by the time it still has 3 more pick ups before getting on the freeway to head back to North Natomas, unlike the Eastside routes which have 4. I'm starting to feel like it's unsafe for the amount of passengers that are standing. And today didn't make it any better with the AC not working and then the bus overheats halfway home. With so much traffic on the freeway, we knew it would take longer to wait for the back up bus, than to walk home. I walked 3 miles in heels, so definitely got my steps in. I'm just not sure if TMA is taking heed to our emails or ignoring them, but I'm going to take a break from riding and re-evaluate at a later time.

This party bus was a total win. The kids were hyped the second they stepped on, and the adults…read morecould actually relax knowing everything was handled. Clean bus, great sound system, smooth ride, and a driver who was professional and on top of everything. If you want fun and reliability, this is the one! I cannot wait to use this company again! Thank you!!

Excellent experience ... great service Our driver was…read moreamazing and very thoughtful of our experience on the bus. She was helpful even when we had a last minute destination change.