Would highly recommend Jen and Happy Horse Tack for remote saddle fittings!…read more I live in southwest Colorado and have purchased saddles from Jen in the past, always with great satisfaction. When I found myself needing professional help because my saddle had started rubbing my horse's back at the rear panels this year, I went straight to Happy Horse Tack. Jen coordinated an early morning FaceTime call to accommodate the 90-degree days we'd been having in my area. She thoroughly evaluated my saddle's fit, walked me through making a few adjustments, and scheduled a follow-up FaceTime appointment to reassess everything. She also promptly shipped me another saddle that we both agreed was worth trying. After it arrived, she met with me again to check the fit. The result was fantastic. The trial saddle has the U-shaped tree my horse's build needs, allowing him to move much more freely through his back and shoulders. Jen is now on the hunt for a dressage saddle with that same shape for us. Even better, the adjustments we made to my current saddle completely stopped the rubbing. I've had both in-person saddle fittings and three remote fittings with Happy Horse Tack over the years, and Jen has always done an excellent job. The saddles have always been in great condition, carefully packaged, and fairly priced. Jen and her team are knowledgeable, communicative, honest, and truly want what's best for your horse. Don't let the fact that the fitting is remote scare you away. The process is incredibly thorough, and you'll feel like Jen is right there with you every step of the way.

I know a bit about saddle fitting and have always used independent fitters in the past just to make…read moresure my thoughts on a saddle are sound. My go-to person retired and a friend said she had good luck with Happy Horse so I gave them a try. Worse experience ever. Jen was the rudest person I have had to deal with. For her "back testing" she did something to make my poor horse react violently across his back (which, 2 vets, another saddle fitter, and 2 body workers could not duplicate between 24 hours and 2 weeks from our meet) to make it seem like my horse was in dire need of a new saddle right that second. I'm sure she's okay if you have absolutely no saddle fit understanding at all and have to take her word as the gospel, but I was looking for a used saddle and everything she brought out was new, at the higher end of my budget (except for 1 old, should have been under a grand saddle they still wanted 3xxx+ for) and all of those saddles may have fit my horse okay but they didn't fit me at all. And she seemed to take questions as permission to try and belittle or gaslight you. Trying to salvage something from the appointment I had waited over a month for I even tried to give examples of saddle brands I find easy to ride in (the design of the saddle, the flaps and how narrow the twist is, all play into fit for the rider) and every time I tried "So I really like riding in X brand - do you have anything that rides like that?" I got a flat and condescending "I don't do those brands, ask one of their representatives" ...okay so you don't even know what your brands ride like?! Isn't that part of your job as a saddle fitter to know a bit about a lot of brands? Especially popular ones? Ended up paying $500+ for no saddle, worst customer service ever, a "back tracing" that was done incorrectly (seriously, useless information and more on that in a minute) and feeling very unsure about things since Jen was so rude and said a few absolutely nasty things about my horse that made me doubt myself to the point I spent more money on having vets and body workers out to double check my horse (all 4 licensed professionals said my horse was fine, no one could make him react through his back even a day after this disastrous encounter) So I did my own research, called up several out of state tack stores, talked to their employees, explained my situation, had the nicest experiences with all of them - every time I said "So I really like riding in this brand" they'd reply with "Oh, okay, we have some of those, but those also ride like these brands." Six shops did this. SIX. Not a single one told me to contact the brand representative. All of them also completely understood what I meant when I described why I didn't like the brands I tried that Happy Horse brought up. Jen acted like nothing I said made sense. Tried using the "back trace" I got from Happy Horse and got "erm, yeah, that's done wrong" (which I already knew but I was going to try it) sent back pictures of my horse, picked a saddle from recommendations of a brand that was new to me, researched the tree size I would likely need, ordered that saddle for a trial, called a true independent fitter, arranged for the fitter to come while the new saddle was on trial, low and behold, the saddle works perfectly other than needing a reflock which this new independent fitter also did. This fitter came out 2 weeks after Happy Horse, complimented my horse's condition, said his back felt amazing and supple, did a back trace that made sense and revealed the only slight imbalance that I had suspected, and cost 1/2 the price of Happy Horse even though he is based even further away. In summary, I wouldn't recommend these guys at all, but definitely wouldn't recommend unless you know nothing about saddles and are super green so you take everything Jen says as 100% fact. Also don't ask questions.

It's located in a super convenient spot in Old Town and has a really cool mix of new and used…read moreoutdoor gear. The vibe is laid back and it's fun to just browse around and see what they have. The staff were friendly and helpful without being pushy, and it feels like a great local shop that really fits the Fort Collins outdoor culture. I didn't need anything specific, but it's the kind of place you end up finding something you didn't know you wanted. Definitely worth checking out if you're into hiking, biking, or just outdoor adventures.

I really like this store, they always have good stuff and good prices. However when I went in today…read morethe 2 girls working there were incredibly rude. I received multiple judgmental looks and even some rude remarks, when I was just asking for help finding things. I thought being nice to customers was a requirement for customer service jobs but not anymore I guess.

lovely store. I wish I had more room in my suitcase, i could have bought so much. Staff was very…read morefriendly.

Everything was resolved in a timely manner and we have been back since and everything was great!read more

Cleaned and repaired my Singer - great Job! Bought an Arrow table and they kept me informed of the…read moremanufactures progress in getting the table delivered. Great Service.

UPDATE AFTER SHOP OWNER RESPONSE…read more Nice try. I brought it back 7 days later with the receipt and was treated poorly. The saleswoman brought it back to the owner who refused. I tried to reason with them for a return or.credit and was denied this simple courtesy. Pretending to be courteous here doesn't change the review or my opinion of your shop. I would advise anyone to skip this shop. - - - - I purchased about $100 worth of fabric and notions a couple of weeks ago. I bought a seam ripper, too. I paid about $11 for it. When I got it home and took it out of the package I found that the point of it was dull, chipped, and it didn't work. I took it back with my receipt and was told that since I had taken it out of the package they couldn't resell it, so no refund or exchange. Wow. Obviously they don't want return business. Just imagine how you get treated if you buy a sewing machine from them and have a problem. It never occurred to me that a business would care so little about customers. Obviously I'll be shopping at the Fig Leaf instead, where they are friendly and make customers feel welcome and appreciated.

Such an amazing store and owner! Noe and the ladies who work there were out in force for the NOCO…read moreshop hop, my first stop and I think I could have just shopped here and called it good! Small store, but packed with so much fun material. I definitely spent the most here. Noe also sold me a bag he had made that he had no more kits for. It was for a friend of mine who writes historical fiction (check out Stephanie Dray) about the strong women who helped frame what America was all about.

Noe and his team are amazing! I came in looking for material for a specific quilt, but left with…read moreanother pattern and a few goodies. I can get lost in here! love the fabric selection. there's also open sew times. look forward to scheduling with my buddies for a day of uninterrupted quilty time!

Man! I'll never do business with Mountain Rentals in Loveland!…read more My kids and I rode our bikes from northwest Loveland to Dairy Queen today, and my son's handlebars needed to be tightened. I have no clue how the Allen screw loosened, but they kept rotating while he was riding. So after getting an ice cream we rode over to Mountain Rentals and I sent him inside to ask to use an Allen wrench. He came back out a minute later and said he couldn't do it. So I went inside and smiled and said, "Hey his handlebars are loose and we would like to just borrow an Allen wrench. We can stand right there by the front door and it will only take like 3 seconds." The dude refused. He said, "The shop tools are only to be used inside the shop, and we don't work on bikes." I'm honestly floored he would refuse. I bet you could walk into 49 other shops with tools and they would gladly offer goodwill to a community member in an awkward situation--potentially dangerous, even.

Great gear, great service! the team is knowledgeable and friendly. we're just hoping for more snow…read morethis season. love my gear, especially the rear entry boots. So much easier to step in and out of. than you for listening and fitting me correctly.

You might think you are in the wrong place but please park and walk back to 1408 because it will be…read moreworth your while to visit. The staff is very welcoming, knowledgable and very willing to spend time with the clients to make sure they have a great shopping experience. With my wife being a knitter we have visited many knit shops throughout the country and Canada and this shop by far has the most inventory of any shop we have been to. Although some of the products are a bit pricey you are paying for a quality product so it is worth it in the long run. They also offer lessons which we were not able to partake in but i am sure they are very good. Oh and did I mention that they are very friendly and fun to talk with. I f you are a knitter and in the area do yourself a favor and make time for a visit!

Cutest store ever! Last time I visited, Hattie was so helpful and friendly! She patiently helped me…read morepick out a new project to start and didn't mind at all that it took me a bit to decide. She enthusiastically pulled up many different projects for me peruse and even went to the back to grab back stock of the yarn color I wanted before I even had to ask!

Excellent service-very professional. Came in and sold some old coins we had been moving around the…read morecountry-time to declutter

I've been to this shop several times now, for both buying and selling, and I have had consistently…read moregood experiences. I feel that they are honest, transparent, and knowledgeable. If asked, they will give whatever information they are able to, but without putting any pressure on the customer. I have had the most interactions with Brad K, who has provided exceptional customer service. All in all, CC & J seems like a very well-run business, and I will keep coming back.