10/10! We had Brittany out to our house today, super professional- thorough and accommodating…read more Always highly recommend them to anyone that is looking to get rid of any little ants - spiders - any issues. Thank you again! Appreciate you guys!

Great service! Blake came out to help with our mice problem. We started with some traps to see if…read morethat would resolve the issue. Sadly, it did not. We had to do more. We called Blake out again to which he set more traps, identified entry points around the outside of the house, and sealed everything up. He was kind, polite, and very knowledgeable. He showed us what he was doing and why. I personally love when I learn the "why". After sealing up the house, he came back 2 weeks later to check on the traps and see how things were going. Their service comes with a solid warranty and any new critters we encounter, just give them a call and they'll come out to check, diagnose, and fix. It's not the cheapest to get your house sealed up, but worth it with the extra home visits and warranty. Highly recommend!

We had a mouse in our basement and grizz was extremely helpful in getting rid of the problem :)read more

Good response. On time. Job well done. And a good value…read more Price included two trips. Friendly. Knowledgeable knew what he was talking about.

I highly recommend this company. Gary was both thorough and thoughtful. He was knowledgeable about…read morepests and termites and was very honest with us. And their prices were better than other companies I called. Honestly, look no further.

We have had Rose service our restaurant for years now. They have been responsive and fairly priced…read more Our only complaint is that service people have not been consistent long term, but we understand staffing issues and finding long-term dependable good workers is difficult. Recently we had a new service person come, Dietrich, who was excellent compared to the previous guy. Dietrich was very thorough, checked every thing, every trap, sprayed everywhere, and took photos. He was there a decent amount of time to do it right. Some of the others had just gone through the restaurant quickly just hitting here and there. Hopefully, we can have hime service us long term or if we have to have a replacement, they are also just as thorough.

Awful. I used them for a few years and I totally regret it! They came every month to spray and I…read morewas always told that he didn't see any "activity" and that everything looked good. However, I was vacuuming webs daily- so I knew that wasn't true. $100 a month for someone to lie to my face and not take care of the issue. He was in and out. I would definitely NOT RECOMMEND this company to anyone.

Orkin deserves all the stars! From my first call to the technician arriving at my house, the entire…read moreprocess was smooth, reassuring, and extremely professional. The technician took the time to show me exactly where the issue was coming from, added protective mesh to block the entry point, and explained everything in a way that made me feel confident and safe. What stood out the most was how kind and patient they were. They didn't rush through the appointment and made sure every concern I had was addressed. As a homeowner, that means everything! If you want a pest control company that is thorough, honest, and genuinely cares about helping you, Orkin is the way to go. I'm so grateful for their help and definitely recommend them!

Orkin is NOT it. Absolute scam with no regard for customer care and concern. I hired Orkin to do an…read moreinspection, they immediately sign you up for a monthly subscription with an initiation fee. As long as they send someone to your house, they don't actually care if the pest problem is fixed...you will be billed regardless of the outcome of the services they provide. They will also send an inspector out who will likely put a 4-5 figure quote in front of you as another money grab attempt. I've seen much better customer service and resolution of pest problems with Terminix in the Chicago area. I warn you...I DO NOT recommend using this company and urge you not to pay the initiation fee as they will not refund it even if their team does not control or fix your pest issue.

Very Poor Customer Service there a note stating do not service my house if no one is home they keep…read morehaving these different people come and service my front porch and billing me for full service. I have when back and forward with them every 2 Months for 2 years straight this a Scam of a company I been with them for over 10 years and the service is terrible now

I did not use their service--this review is about setting up and then cancelling appointments over…read morethe phone. This company seems so desperate for business, it is suspicious. They use contract agreements, meaning you have to sign up and pay for 2 years worth of visits. So if the pests go away after a few months, too bad, you can't cancel. If you cancel, they make you still pay for 50% of the remaining visits. "We help you out by covering 50% of the cost of your remaining visits," the guy kept saying, which is hilarious that they think they are helping you. It was suspicious from the start. I got a better quote from Rose Pest Solutions. Rose does NOT use a contract, and the price was more than $100 less. So I called Saela back to cancel. Just to cancel, they transfer you two times so that people can keep trying to change your mind. They asked me so many times "Is there anything we can do to keep your business." So desperate! And it took up a lot of my time just to simply cancel an appointment. Make sure you read reviews and get other quotes to compare before hiring any company!

PREDATORY BUSINESS PRACTICES! Do not use them if you have a bed bug problem. Instead of coming to…read moreyour house and walking you through the three treatments they originally recommended over the phone to solve the problem, they make you sign a bunch of paperwork and scam you into signing up for an additional 2-year, 9 treatment, outdoor pest control program. They say this additional package was needed to "guarantee" the original bed bug program. Shouldn't your services be good enough to speak for itself instead of locking you in for two years? Pressuring you at your door to sign contracts? Wow... After receiving 5 treatments, we still found a few bed bugs crawling in my son's bed. For real?! After FIVE treatments and now spending over $800, we still are seeing them. We finally took matters into our own hands and took apart the bunk beds and found hundreds of live bud bugs and their eggs. WHAT?!? We bought our own spray and sprayed every nook and cranny. They kept saying that it would take some time... I'm sorry, after five treatments and 6 weeks and your child is still getting bit by bugs night after night AND then you find hundreds still in the frame of the bunk bed, THEY DID NOT DO THEIR JOB! When we called and complained, they said they would send someone out to inspect. We were done. We told them we didn't want to see them again. They said there is a 50% cancelation fee on the 2-year program that they conned us into singing. Wow. Now we must spend another $250 to cancel?!? This place is shady. The corporate manager Natalie even used the word SCAM when we explained it this way. "That's how we make our money" was also said by her. For real?!? This place should be taken down. Any lawyers out there wanting to go after them so they stop preying on additional vulnerable folks?? Business like this are the problems in America... It's too bad because the final techs Errol and Juan did a thorough last inspection. These guys, boots on the ground, are the ones who will suffer from the corporate greed that's being performed here. SCAM! Do business with honest folks instead. Steer clear.

Chris is the most amazing guy ever! He came in a short period of time, took the time to explain…read morethings to us and took great care of us. The guarantee of coming back at no cost is something I really appreciated. It means he stands behind his work. Chris, you're awesome!

I contacted this company for extermination services for a building I manage. After receiving an…read moreinitial message describing their service and guarantee, I was told they "don't service my area" because they "don't want their technicians to get carjacked." Their website clearly states they service the Chicago area. This type of statement is discriminatory, offensive, and unprofessional. It's disappointing to see a company make assumptions based on location rather than provide fair, respectful service. I've attached screenshots for reference so others can make informed decisions.

I had a squirrel in my attic, and as a homeowner, I tried a few DIY options using Squirrel Stopper,…read morebut the little guy kept coming back. I appreciate the quick response the next day, which was a Saturday, if I may add. They were transparent about pricing over the phone and offered competitive rates compared to other well-known companies. Jaime repaired the screens at the roof vent, which is where it seems the little guy was entering, and also set traps just in case. It's been a week without seeing the squirrel. I definitely recommend.

I had a tall ledge on my deck where birds were roosting and causing a mess. Quick pest solutions…read morecame out and installed spikes. The installation was quick and effective. The technician, Jaime, was very courteous and helpful!