Terrific experience reaching out to them when I was in the search for an Individual health…read moreinsurance plan. I had called over 20 other company from the Health Insurance Exchange and not one called me back. Not only did Alyssa call me back quickly but she took a ton of time with me and really helped me make a decision that would be best for me and my kids. She gave me information on dental plans I didn't even know were open to me, and no one had explained in all the past years.

Alyssa, Hannah & Emily have been tremendous throughout the whole process of wading through…read moreConstruction insurance and then the conversion to Homeowners!!! I cannot say enough on how responsive they are, quick to answer questions or find the right person to answer and how simple and easy they made the process. Thank you for the accuracy, the perfect coverage and the kindness. Always happy to refer them!

Farmers Insurance is reliable and service oriented. When you have a question they will find the…read moreanswer. I love how quick they are to respond and that they truly care!

From the owner: COVID-19 Update: We are still open, but for the safety of our customers, agents, and employees,…read moreFarmers agents are available online or via phone.

I came here through a referral and can't thank Ann enough for helping me set up my health insurance…read moreplan, it's been about a million years since I've had any sort of coverage and it's one of those things you don't realize you need until you need it. Ann was absolutely wonderful and patient in explaining me everything until I understood it clearly, I'm not sure about you, but I don't remember being educated about health insurance in school. Her office is actually in the Factoria Bellevue area, right off the exit, super convenient and easy to get to with parking! She's been doing insurance for over 20 years, super knowledgeable with everything, you'll be in good hands. Tell me about your experience if you've been here or is going to after reading this review:)

I have been using Ann to help me select my health insurance going on 4 years and intend to use her…read moreforever! She is professional, super smart, great at clear communicating my choices. What I like most is that she truly listens to my life situation and health needs each time we talk. Can't recommend her highly enough.

I have spent months struggling with health insurance, red tape, and clerical errors that weren't…read moremine but left me without insurance. I was at my wit's end recently after being told that I had missed open enrollment (despite having applied before the deadline), and that I couldn't get an exception made. I have medications that I had to stop cold turkey months ago and have been without, and have been dealing with health issues I couldn't really afford to get care for because I was told I had to wait until November for open enrollment to start again. I posted on Facebook asking friends for advice, assuming it was pointless. But then one of them said I should look into a broker - an option I had no idea was available, nor that it was free. I looked through a list of brokers and found Gary Franke and his team; they sounded good, so I requested help from them. And thank god I did, because I tell you what - after months of metaphorically pulling my hair out over how stressful the runaround of insurance was, especially when I don't have much knowledge on the subject - Gary Franke and Heffernan Insurance Brokers had me squared away in a few emails and a single phone call. I couldn't believe how simple the process was. Gary got my information - how much I make a year, what exactly I'm looking for / need help with - and narrowed the insurance plans down to two that he said would be the most affordable and the most helpful for me based on my needs. Then all I had to do was choose from the two, let him know, and he got me enrolled and activated. No fuss, no stress. He was friendly, empathetic, understanding, and answered all of my questions thoroughly and without judgement - even the ones I personally thought were probably dumb questions. He was even willing to discuss my options with a family member that has been trying to help me with the process of getting on insurance, if she had any other questions she wanted to ask him. Even after I was on an active plan, Gary and his team have encouraged me to come to them if I have any further questions, and made sure I know they're available for any other advice I may need in the future. In conclusion, I literally cannot recommend Gary Franke and his team enough. They got done in less than a week - and only took as long as that because I had to make my choice on the plans and slept on it - what I was on the verge of a breakdown trying to do on my own for months. If any of the many people I had spoken to on the myriad of phone calls with WA Healthplan Finder, or any of the insurance companies, had just once suggested a broker, I could have escaped so much stress. If you're on the fence about a broker - do it. It's so worth it, and you can't go wrong with Heffernan Insurance Brokers, and Gary Franke and his team. They are extremely knowledgeable about all this stuff, and genuinely want to help you with what you need and where you're at. There's a reason they have so many 5-star reviews here; and I promise that those reviews are telling the truth, because I know mine is. Reach out to them. I promise you won't regret it.

Buyer beware, Gary is unethical. Back in 2017, I moved to Bellevue Wa. and was in need of health…read moreinsurance. New to the game I was unaware broker's fees are paid by the health insurance companies. Tamara, who works with Gary, was the agent of record and did a good. However, months after I get a call from Gary stating, "Tamara forgot to bill you." Not knowing, I gave him my credit card info and was billed $75... Pretty slimy for a whopping $75. I would have sued if still live nearby.

I'm a small business owner in Bellevue, and I needed to make a change to my existing policy. The…read morebroker we started with was unresponsive and when he did respond, gave me information that seemed suspicious and would also have drastically increased my premiums. I called Dee at Pro Benefits and she jumped on helping us on the spot. Within an hour of our first conversation, she sent me an update on the steps she'd taken to look into a solution. All of this was in the middle of the COVID-19 early days of the shutdowns, and while she was working remotely. I felt like a valued client before I was ever an official client at all! By the end of the day I'll have officially ditched the other guy and switched to Pro Benefits. I have high standards for professionalism and service as a business owner myself. These folks impressed me.

The feeling when you've found a trusted partner and all you have to worry about is if they ever…read moredecide to go off and do something else... Been with Pro Benefits for 2 cycles now and they are on-top-of-it. You don't feel like just another paycheck and they are dedicated to doing their best. So much so I felt obligated I had to get off my butt and give them a great review here.

As a young adult, I needed to get my own health insurance for the first time. The internet and all…read moremy Google searches were so overwhelming that I just gave up. Wahealthplanfinder.org gave resources for agents you can call with questions, so I found Lisa based on my zip code, and made an appointment with her. She answered all my questions and was so warm and helpful! I never felt judged or silly, or as if I was asking a stupid question. She helped me navigate my options, gave a recommendation based on my needs, and got me signed up right then and there. It was SO easy and I'm so appreciative for the metaphorical hand-holding! (Adulting can be scary). Thank you Lisa.

Very disappointed in this agency. The individual that helped us (if you can call it that) sounded…read moreas if he just graduated from high school - I actually feel I could have answered my own questions better than him. We were not given all accurate information on the health insurance plan they recommended. I had to do the research myself. Went with another broker who was MUCH MORE KNOWLEDGEABLE than this agency. It pays to do your homework.

Thanks to Ken, finding the right insurance coverage was quick, easy, and straightforward.read more

Ken is knowledgeable, helpful, curious, good natured, and patient: the perfect combination for…read morehelping someone like me who is easily overwhelmed when navigating health insurance choices in the marketplace. I highly recommend Ken. I mean, I was almost laid off roughly nine times over the past year, only to have a contract extension offered at the last minute every time. Ken was repeatedly (and I emphasize "repeatedly") there for me to compare plans and select insurance for me and my family, including the "final" time. I think Ken and I set a record for this stuff. Thanks Ken!

Our company has been working with Mark at Humble Insurance for more than a decade. Excellent to…read morework with. Very reliable. Always competitive. Can't recommend them enough. Kathy is always responsive when it comes to additions or certificate requests. Mark keeps his eye on the ball and always competes to get us the best rates and coverages. If you need insurance, start with these folks.

Our company has had our General Liability insurance and our commercial vehicle insurance with…read moreHumble & Davenport for over 20 years. All of the staff at H&D has been wonderful to work with. Mark has always made sure that our GL is renewed on time, he compares pricing with multiple carriers and proof of coverage is sent to L&I. He has also taken the time to explain health insurance options including medicare. Kathy does the same with our commercial vehicle insurance. They are easy to get ahold of and it's always nice to talk to real people. I highly recommend Humble Insurance Group to anyone with insurance needs.

When my husband turned 65 we knew nothing about medicare insurance. How, when, what. So…read moreoverwhelming. I found Vibrant USA online and called Sara. She knowledgeably answered all our questions and we signed up thru her. Since then she emails us annually to make sure we are happy with our choice of insurance. We also hear from her if anything new pops us. Its great to know we are just a phone call away whenever we need her. I would recommend Sara Evans and Vibrant USA.

We have used VibrantUSA for help selecting our supplement for our Medicare, for about 5 years…read more They are excellent, very knowledgeable. We have had surgeries and medical issues and we have been covered to the utmost. Thank you Vibrant.

I have been doing business with Sam for about two years now. He is always going an extra mile to…read moreensure customer's satisfaction. He is very professional, friendly, and customer service oriented. All my questions were always answered and my calls returned in a timely fashion. I highly recommend Sam to anyone who needs business or personal insurance. I use his services for my business and personal cars and home insurance. Best guy to work with!

Sam has been my insurance agent since I have opened up my limousine company in 2012. He has been…read morenothing but short of great to be working with. He always gets back to you as soon possible with any questions or concerns one might have. While shopping around in the beginning I have found his rates to be competitive with others but the service is not even close to the competition (in a good way). He goes above and beyond to get you the best price that is available. If you need insurance for your limousine, taxi or trucking business give him a call and you will be glad you did.