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    SAFE Credit Union - East Elk Grove Branch

    3.8 (17 reviews)
    Closed 10:00 am - 6:00 pm
    Updated a few days ago

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    Services - SAFE Credit Union - East Elk Grove Branch

    Personal banking

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    10 months ago

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    2 years ago

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    3 years ago

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    4 years ago

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    4 years ago

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    10 years ago

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    Bank of America Financial Center - Storefront

    Bank of America Financial Center

    (37 reviews)

    I usually use the ATM machines located outside the building which is very convenient. Also, I like…read morecoming to this bank because there are always parking. And they are not that busy for the customer representatives for easy and quick trranscations. On one of my visits to this location, I decided to change my last name on the bank card and open accounts for my kids. So they told me to wait the people sitting in those offices. I see one lady busy with the client and three guys were busy talking outside. And one of them comes to me and says are you waiting for anyone. I said waiting to be served. He said, when she's available then she will take you. He goes to continue chit-chatting with other employees. I'm patiently waiting with my kids and husband. And more customers started to come. After waiting over 45 minutes that guy who initially asked me whom I'm waiting for finally says. I can help you. Are you serious?? Then I noticed all the other people went back to their offices and started taking all those customers waiting in the lobby. Horrible experience in this location.

    I feel like I'm in a socialist country when I go here. I've been a member of B OF A for decades…read more When I walk into this branch they are always sorely understaffed, inefficient, and slow. Today there were 3 employees there that were not working with the massive line of people. They were on their computers. It feels like I'm at a government facility, like the DMV. I just have to take the time to move my accounts. It is ridiculous!

    BMO - Inside the new BMO branch! So aesthetically pleasing!

    BMO

    (4 reviews)

    It's so rare that I need to go physically into a bank with so much done online, but I was…read morepleasantly surprised at how nicely this branch location for BMO was set up with easy access, five staff members visible, and a secured glass door office for more private consultations. It appeared very neat and tidy, and had a cooling ventilation system going. Let's face it, going into a bank is usually not relaxing, but this location with wraparound glass and seated areas to work with the bankers was an upgrade from the usual. Ample parking on the open lot. It is so helpful to have this new location in Elk Grove- access is easier to manage than the other branches I have been to in EG and Sacramento. The young woman who helped me at the desk was pleasant, efficient, and professional. For the past 30 years I have been with Sierra West, which became Bank of the West, then bought by BNP Paribas, which was then bought by BMO. I actually have been a little dizzy keeping up with all the switches, but my accounts have thankfully stayed stable and I appreciate the security and solidity of the current bank....lets hope there isn't another M&A!

    DO NOT BANK WITH BMO Customer service is horrible and they Do Not hono their offers. In bank…read moreappointment before mine ran over their allotted time and Told me they could not see me that day to reschedule. WTH? What good organization and customer service would do this? Just recently opened an account for a bonus. Was guaranteed I was eligible for this bonus via multiple recorded calls. No Bonus after fulfilling all requirements. I made multiple calls Over a month period for escalaction team to rectify it by listening to recordings. No calls back. No bonus. Case was closed.

    Bank of Stockton

    Bank of Stockton

    (13 reviews)

    Beautiful bank, awesome customer service, free coffee and no lines!…read more If you're tired of long lines and nightmare customer service you need to transfer over to a bank that actually knows your name. They care about your money as much as you do and protect your interests as their own! I am 1000% satisfied with the vip customer service! It is so nice to know personally the actual person you are talking to when you call your bank! It's like going to "the ol' building and loan" from Its a Wonderful Life" at Bank of Stockton. Only downfall is I wish I could visit there more often but they make online banking so easy there is no reason to visit. A+++++ Also! What bank actually has a live person to talk to when you call instead of a automated machine?!?

    So I've been with this bank for 15 years. Not because I love them, but because the idea of changing…read morebanks just always seemed too tedious. Now I am switching for good. I understand that they're a smaller bank, but they're so freaking strict, they will flag your transactions for literally no reason (just the other day my debit card was declined twice at my local grocery store and yes, I had the funds, I've also shopped there many many times and this is not the only store this has happened), and the customer service hours are SO limited. Also their tech seems to be really outdated (asked them about tap for years). They can do absolutely nothing for you on the weekends if you have an urgent matter. Overall, they're just really unpleasant to deal with and always manage to make me feel like a criminal! I remember I went in to deposit a large check once and they treated me like I stole the money from somewhere? Umm, it's my money, you work for me, and it's your job to make my life easier! Is that not why we choose banks? Not the other way around? I would honestly advise not to bank with them. Speaking from experience, they're the worst! I'm so excited to move on and be done with them!

    SAFE Credit Union - East Elk Grove Branch - banks - Updated June 2026

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