Excellent service. Initially Laura explained the service and scheduled the inspection on short notice with Rob Santos. Both Laura & Rob were very thorough, professional, and accommodating. I would definitely use their services again! read more

Great job for me on short notice. If you have no technical knowledge about houses and the systems therein these guys could be a lifesaver. And while I have some mechanical knowledge and have experience in house construction and work; my inspector still found things I didn't notice. The inspector was personable, helpful and efficient. The software and their system of delivery is streets ahead of others. Lastly but by far the backbone of the organization was Laura in the home office who helped me set the whole thing up. I highly recommend this company for home inspections. read more

Safe Harbor inspected a home today for one of my clients. The inspector, Rob Doyle, was a pleasure to work with. He was thorough, gave his findings as we were going along and at the end gave an overall assessment of the home and summary of what needed to be addressed when they move in. I know my clients were very satisfied as well! Great experience! read more

Safe Harbor was quick and easy to work with. Laura was very friendly and accommodating and set us up first thing the next day. Our inspector, Ryan Lynch, was not only friendly and easy to talk to, but thorough and detailed! He clearly communicated and gave us updates as he went through the house, along with reviewing at the end with photos to make sure we were clear. As first time homebuyers we left feeling confident we know what to expect with our home and what is urgent vs. what to keep in mind and save for. Would definitely recommend and use again! read more

I expected this to be so stressful and it was the exact opposite. From the minute I called Safe Harbor Inspection I had the loveliest experience. Laura and I scheduled a time for inspection immediately and we were able to complete it on a Sunday. The inspector Mark was the kindest human on the planet and we pan to have him over for a barbecue after we move in. Overall I couldn't not have dreamed of a more perfect experience. They were professional, thorough, fast, responsive, and kind. If you are getting an inspection this is the only company to use. Perfection in every way! read more

I texted after 10:00 PM for a next morning inspection for an urgent and competitive situation and received an immediate response from Laura! Before business hours we confirmed our morning appointment. Safe Harbor Inspections, Inc. understood the urgency and stepped up. Colin performed a thorough inspection and provided valuable onsite comments and solutions including many general maintenance recommendations. And timely followed with a detailed inspection report with helpful photos. Excellent teamwork by Colin Ruppert & Laura staff coordinator. Bravo! Thank you. Kevin Leatherman read more

Easy to set up an inspection time. Very friendly staff. Their reports were so thorough and well organized. And the system they use on their website to review each inspection item and select ones to automatically create a list of requested repairs for the seller was so helpful and amazing. Highly recommend their services! read more

First I have to say, the representative Laura, made me feel comfortable from the minute we had our first conversation. Safe harbor was recommended by a friend of mine who bought his house in Deer Park Long Island. I was not sure if they would come to White Plains, and if they were familiar with Westchester rules and regulations. Well....the inspector, Michael Egan was a stand up guy. I was out of town for the inspection, but my agent said he really went through the whole house from top to bottom and explained to him and in his report what was found, both positives and negatives in the house and the property. Now I can see why all of the other reviews gave 5 stars!!! Thanks James Ruppert for putting a great team together! read more

I have known Colin for many years along with his lovely family as the Safe Harbor Inspections Team always supports the real estate industry and the local REALTOR® chapters.  This is the first time I had the opportunity to use their home inspection services. I am extremely impressed with their punctuality and communication throughout the process which started with a text confirming the appointment and ending with a personal call recapping the inspection. Their inspection report was extremely detailed and easy to read. I will highly recommend Safe Harbor Inspections Team and Colin to my fellow REALTORS® and future purchasers. read more

We recently used Safe Harbor Inspections as part of a prospective waterfront home inspection. Before, during, and after the process, our inspector, Collin Ruppert was beyond superb. Let me repeat that: "Beyond Superb." This was not our first experience using home inspectors. In the past 25 years, we have used home inspectors before in New York and Virginia. Selling or buying a home is a scary thing, but that doesn't have to be the case if you have the right professionals on your team, as Collin proved again and again. In any business transaction, there are "Moments of Truth", where you find out, one way or the other, exactly who you are dealing with. There were several moments of truth with us, and Collin passed with above-and-beyond flying colors every time. Let me repeat that: "Every Time." So to Collin Ruppert and Safe Harbor Inspections, we can only say: "Thanks ... No one does it better." P.S. To Safe Harbor Management: Collin should be running the company, or at least start a training academy teaching other home inspectors what providing "Beyond Superb" service really means. read more

Had an inspection done today with Rob Doyle. The entire process from booking to paying was very easy. Rob was friendly, respectful, and went out of his way to make sure everything was explained clearly. read more

Went the extra mile with Safe Harbor. They costed a little more, but I decided to go with them based on their reviews, and their sample report. Ended up with Bryan as the inspector, and his first words were "I'm OCD so you are in good hands...". He didnt disappoint, during the inspection he was *extremely* thorough and took the time to explain what he was looking for and where there may be potential areas of further inspection. The report was also thorough, 130 pages, with 88 points of detail with supporting photos. From my perspective, I followed up on 21 of those points, but at least Bryan provided me with the detail to decide what I needed vs what I was ok to accept. 5 stars for Safe Harbor and 5 stars+ for Bryan. read more

The Safe Harbor team is second to none. I cannot sing their praises strongly enough. We are very grateful for both their reports, what they were able to uncover and the detail / thoroughness of the work that they do. I would not hesitate to recommend Safe Harbor to any potential home owner who is seeking their services. read more

My fiancé and I had a wonderful experience with Safe Harbor Inspections. Jim was prompt, professional, knowledgeable and thorough. He had all the tools he needed to get all over the property and see everything. He was not rushed, helped explain what he was finding throughout his inspection, and when complete, walked us through the photos he took and gave a preliminary report to us verbally so we knew what to expect in his write up. His write up was all-encompassing. The photos and descriptions clearly defined our expectation to the seller and his contractor. We couldn't have asked for more than what Jim provided during a major life event for us. No stone was left unturned. Highly recommend you use them for your home inspection needs! read more

Amazing experience! The manager Laura S. set up our home inspection & shifted things around to get us an urgent appointment the very next afternoon. She was so kind & went out of her way to accommodate us. The inspector/owner Collin arrived to our appointment on time and fully prepared. He was very kind, personable, professional, and examined every inch of the property thoroughly. Then, every photo & aspect of the property was explained to us in immense detail. He even gave us his personal suggestions & recommendations. The report was finished & sent to us less then 12 hours later. While reviewing the report, there wasn't anything more left to learn...every single aspect of the home Collin previously explained! Customer service in this country is at an all time low, so it is important for us to give credit when credit is due. We genuinely appreciate a company that operates wholeheartedly with integrity & perfection. My fiancé & I were extremely impressed with this company, had a great overall experience and 100% recommend! read more

I've used this service twice now. They are excellent, thorough, honest and a pleasure to deal with.

Safe Harbor was recommended to use by our buyer's broker. We desperately needed the inspection the day after we first contacted Safe Harbor (last week) and they managed to juggle and accommodate us. Colin came on time the next day and explained the process clearly at the outset. During some parts of the inspection that were the most important to me--basically, the mechanicals in the basement--I followed him around and he happily and clearly answered my questions. At the end he went over all his findings with my wife and me, again giving a very clear presentation with tons of details (including photos) and answering all the questions we had. The next day we got a great report documenting all his findings. It'll be a great guide both to knowing what issues to expect we'll need to address over time and giving us an overall picture of what's going on in the house. read more

Recently got a home we are purchasing in Merrick Inspected via Safe Harbor via a recommendation from our Real Estate Agent. Our Inspector, Harry Appel, was super thorough and patient and explained everything as we did the walk through. You can tell that he genuinely enjoys his job and found some items other inspectors probably would have missed. He also sent across a huge and helpful report a few hours later, which was an incredibly quick turnaround time to process all of this information. I would recommend these guys to anyone buying a house on LI. read more

Safe Harbor is a very professional home inspection service that I used on our recently purchased home in Northport. The inspection process from beginning to end was superb. From the moment you make the appointment they keep you informed about the inspection. Once the inspection occurs, the inspector was thorough and informative, on each area of the inspection. At the end of the inspection, the inspector reviews via video presentation, any issues that need to be addressed. Questions are encouraged and answered with knowledge. We would highly recommend using Safe Harbor. read more

Fantastic thorough inspection. My inspector was super helpful, very friendly and answered all of my questions and concerns. I was also able to schedule an inspection for the very next day later in the afternoon... very accommodating! Definitely recommend read more

I have been recommending Safe Harbor Inspections for years to my real estate clients. It is a very thorough and honest company. Ryan did an inspection a few days ago for nervous first-time buyer clients of mine. He was very reassuring and took the time to sit down with his computer and go over the report with its photos to show them any issues and answer any questions. He is a pleasure to work with. read more

Hired for a new house purchase in July, 2018. Waste of money because they missed multiple areas. Including but not limited to: - Fireplace flue missing, venting into wall. - Leaks that caused damage to dry wall. - Toilets floating, not cemented down - Toilets not installed properly - HVAC system, water heating coil leaks on both levels of 2 story house. - And many more.... I wouldn't hire this company to review a new house purchase as they are just as good as yourself. They even missed the huge issues like missing flue on fireplace which is a fire hazard and doesn't take much effort to check. read more

My husband and I used Safe Harbor for our home inspection this past week. Rob Doyle was assigned to do our inspection and we are so glad he did . He was very thorough , informative , and took his time to make sure he checked out every inch of our new home . Booking with this company was very easy and they were available right away which was amazing as well! We highly recommend this company and will deff spread the word to all our family and friends on their future home purchases ! read more

I used Safe Harbor Inspections for my pending condo purchase. My inspector Jim was professional, thorough and friendly. He explained all of his suggestions and completed a fantastic inspection. He found things that the other inspector (from a previous perspective buyer) less than a month ago didn't find. I was very pleased with his service and will definitely recommend this company to friends and family. Thanks safe harbor!! P.S. The seller agreed to address ALL of his recommendations. They saved me $$$ and the headache of those repairs after purchase. Oh!! I received my inspection report within 24 hours as promised with LOTS of photos and thorough explanations of each recommendation. I particularly LOVED the feature that allowed me to make my own checklist of the items I wanted the seller to address. I was able to send it to my realtor and attorney which was in turn sent to the sellers attorney. This feature enabled me to "cut to the chase" with my requests. I'm sure they appreciated reviewing only 5 pages instead of the entire report. read more

Colin did our inspection. I was impressed by how thorough he was. The timeliness of the report is excellent. He went over most details before he left and said to expect the report within 24 hours, probably sooner. read more

Okay. So this is a very very honest and reliable review for first time home buyer and experienced/handy home buyers. I am a fairly knowledgeable and aware buyer. In fact, the broker, whom I was walking with stated to me how shocked he was at my knowledge of buildings. I manage staff including facilities for college campuses. I chose Safe Harbor at the suggestion of my broker. I researched 4 other home inspectors and even asked friends and my real estate attorney for referrals. I called and researched all of them on the web. The prices ranged for other from $850 to $1500. $1500 being Safe Harbor. The discussion and research I did including watching all videos of Mr. Ruppert. I felt comfortable going with Safe Harbor even though they were the highest cost. The experience I had was extremely lacking. And I feel badly writing this review, since the inspector was extremely nice and personable. But the reality is that the view this as a mill. The review is very perfunctory and basic. If you are first time buyer, you will not realize it, but you will have missed the opportunity to get explanations for systems and items that you are not even aware of. If you are knowledge and experienced home owner, you need to ask the inspector very specific questions and tease out of them the answer. It seemed like I was more of a burden walking with them than they had interest in me getting comfortable with the house. Again, it's a father or son on every inspection. But I felt like I went to a chain store rather than going to a small privately owned business. I thought I was paying a premium to get real detailed attention. But I didn't. I urge first time buyers and experienced buyers to find another firm. I think I wouldn't have gotten any worse from the $850 inspection. Sorry for this review. But I am compelled. read more

These guys were soooo helpful in calming my nerves about my new rental. I have a 2 year old and two dogs and both Colin and Jim assured me that there was no reason to be concerned about asbestos remnants in the house and that the missing new tile over the old asbestos tile ( which is being fixed ) is what they call " non friable ", which means it's only dangerous if I were to drill a hole in it or something like that. They were very accommodating with payment and also answered additional questions via text. Just so helpful. read more

So it's all happening rather fast. I didn't expect to start looking for a house right now but things happen. So, now I'm looking at house and put an offer in. The offer gets accepted and I need an inspection, who do I call? Safe harbor... and I'm glad I did. Knowledgeable, personable and thorough, you can't ask for more. So glad I went with someone so professional. I can definitely recommend safe harbor, you won't go wrong. read more

Dominick the home engineer was exactly on time, spent 2 hours going over a small 2 bedroom condo in a retirement community in Sayville NY. He left no stone unturned and even gave me some ideas to make the home more handicap accessible for my 93 yr old friend! I did not need a home inspection because my friend paid for the home outright but her handyman was not available and I wanted to go to contract ASAP. Now all I have to do is hand the report to the handyman and let him fix everything!!. Easy Transaction, friendly, competent, helpful and prompt. $$ well spent. Thanks! read more

I hired Safe Harbor at the recommendation of my real estate attorney, who has dealt with many inspection companies on the North Shore. I was very impressed - Collin was great to walk around with, he was both professional and friendly, and had some great tips on how to address the issues he came across. The entire inspection was well-documented and even included photographs, and I had an emailed copy of the inspection within several hours. If I should ever need a home inspection again, I will be using their services. read more

We have used Safe Harbor twice as we looked for our forever home. The thoroughness of each inspection was second to none. Colin was pleasant, a consummate professional and very reassuring with his knowledge. I had come across an issue (or so I thought..lol) regarding our heating system a year later. There are some things about our lovely home that fall under the category of 'The house that Jack built'. Colin responded to my concern immediately. Big exhale, the problem was not a problem after all. That is outstanding customer service!!! I highly recommend Safe Harbor. read more

We used Safe Harbors for a condo home inspection. The whole experience was very negative. It took an extraordinary long time to get the report. This company was unprofessional. We were out of town and they would not give us the report until we signed some sort of waiver and paid them. After we returned , signed the waiver and paid they forgot to give us what we needed until I prodded them and then it was too late to be considered properly within the purchase contract documents. The report issued was generally a cookbook document that excluded much that should be considered and told me pretty much what common sense would dictate. Very bad experience,,, I got a 'sorry we forgot to send the report'. Use a larger, more professional organization. These guys were disappointing. read more

I've hired Collin twice over four years to inspect homes I was going to purchase in Queens and both times he went above and beyond and did a very thorough job inspecting many details about the home. Even better than just telling us what needed repair on the houses, he really took the time to explain why issues were happening and used his knowledge and logic to get to the root cause of an issue. For example, there was a leak in the garage ceiling, and he was able to take clues from the disintegration pattern of the mortar on the outside and where water was puddling up on the roof to tell us his best guess that we will need to replace a drain and where the drain was located within the bricks. He really seems to know houses inside and out and isn't afraid to share his knowledge freely so we can make good decisions. The inspection report is incredibly thorough and reminds you of all your action points. I recommend this company to everyone I know, it's a little pricier than other places, but when you are about to plunk down serious cash on a house you have to live in, I think it's definitely worth it! read more

This company is great. We've used them twice. Both Colin and Jim are very professional, very thorough and the report was sent to us electronically w/in a day or two of the inspection. read more

Amazing service. I knew nothing about this process when I booked Safe Harbor and they walked me through the entire inspection answering every stupid question I had. Definitely experts at what they do and run a very thorough inspection. read more

Great experience working with Tom D at Safe Harbor. Extensive inspection and we received it quickly.

We hired Safe Harbor recently to inspect a home that we are purchasing in Setauket. The inspector was punctual, friendly and very thorough. We received a copy of the inspection report the same day which was very detailed and included pictures of every part of the house. I would definitely recommend Safe Harbor to friends and family. read more

Had the pleasure of dealing with both Jim and Collin (on separate houses). Both extremely thorough and professional. Reports are clear, concise, and easy to follow and navigate. Appointment booking a piece of cake, with multiple reminders via text/email/phone call. What's most telling is that they have a fantastic repuatation amongst realtors, attorneys and the area banks. Overall a first-rate operation. read more

Some things after we moved into our house that I'm not pleased with: our dryer unit vents out a window that open underneath a deck. This was present when we did our home inspection and something I would have expected him to catch as it is a potential hazard regarding CO2. In fact, our CO2 alarm was going on and when the fire department came to inspect they noticed this quickly and said it is a hazard that should be changed. We also paid for and received a termite inspection as a part of our home inspection, which was said to be clean. However, when we had someone come out for a termite service contract (simply b/c LI is notorious for termite issues and we wanted to be diligent) we were pointed to several easily visible examples of termite activity in the home's basement, where Jim spent a majority of his time. The termite inspector said that while he understands home inspectors are looking for a lot of things at once, there is no reason this should have been missed. I know you can't always catch everything but these are two things I would have expected to be caught during the process. read more

I used Safe Harbor for 2 of my home inspections in Long Island. They seemed very organized and was able to send the agreement online right away. The price is reasonable for the service. Scheduling with them was very easy and fast. Collin was very punctual both times. He was very professional and was very thorough with the inspection. He went thru every single room in great detail and answered all of our questions adequately. He was very helpful and made sure that we understood the condition of the house. He was able to give us the information that we needed. After the inspection, he went thru everything that was discussed again to make sure we understood it and clarified things when needed. The report was sent within 24hours which was pretty impressive. The report was very thorough and easy to understand. It included persons that can help with the things that needed fixing which was I think helpful and had pictures as reminders. Everything was online and easily accessible. I would highly recommend them to friends and family and will definitely use them again. read more