If you need an alarm company this is the one. Pete was…read moreextremely helpful and took care of things in a professional way.

We have had our security systems (both in our two homes and in our businesses) with Pete Quinones…read moreat All American for almost two and a half decades now. Pete's prices and monthly rates alike are almost embarrassingly modest, and Pete has never -- NEVER -- failed to please us with his thoroughness, honesty, amicability, and professionalism. We routinely recommend Pete Q. and his firm, All American Security, to ALL our clients, and will continue to do so.

Have had good experience mostly . One technician ignored my request to replace a faulty detector…read morethat kept loosing connection cause he said it was the battery again . It went out again within a month or 2 ...should be replacing it this week if not I'll update my review

Locally owned and operated for decades with staff and owners attention to customer satisfaction…read more Multiple options for security and service with fantastic knowledgeable employees. Security options have more features and choices for today's market with options competitive or better with the larger national chains. When I called to get basic information, I was met with professional, attentive responses and a great attitude for wanting to ensure satisfaction. I was able to get my questions answered in a timely manner along with leaving confident about the information I received. I would recommend using a locally owned company knowing that they're going to be able to monitor and service any issues quickly. The owner is knowledgeable and some one I would trust with the security of my family.

Recently had what I thought were better cameras installed but after a few weeks I'm questioning…read morethat. 1 camera needs to be adjusted because the built in lights are too close to the wall and aren't lighting up the monitored area. 1 camera shows the yard/grass to be a different color than the other 4 cameras. 2 cameras aren't lighting up the monitored areas where they are positioned. There's a yard light on the corner but it's at least 40 feet from either of these cameras. The HD clarity is suspect on all 5 cameras. I can't really see details unless what I'm viewing is less than 15 feet from the cameras.

We have been a customer at Alert 360 for 14 years. They…read morehave been providing coverage at our house and my medical clinic. I found out a week ago from a customer service rep that they have not been able to pick up any monitoring at the clinic. Therefore, if anyone broke into my clinic they would not be able to pick up the break in....!!!! So what exactly have I been paying for and how long have they not been able to monitor my clinic??? I called their customer service today and spoke with Taylor. I told her that I needed to know what my current balance is. I also told her I wanted to cancel my service at the clinic. She informed me that they need a month notice to cancel my account which means I would have to pay for June. WHY SHOULD I HAVE TO PAY FOR JUNE WHEN THEY ARE NOT PICKING UP ANY MONITORING AT THE CLINIC AT ALL. Does this make any sense at all. I have owned my clinic since 1995. I work hard for my money. I have given them 14yrs...!!! This company is a shit hole of a company. We will be reporting them to the BBB also. I will be canceling the coverage at our house also.

They lie and record after offering a great deal. Say no contract before recording then they're…read moreget you. Beware!

Scam, scam, scam. Started charging my debit card the day after offering a "free trial period"…read moredidn't cancel when I requested 4 mo ago and have been going into my account and taking a monthly fee for the last 4 months. Tried to cancel AGAIN and talked to 5 "team members" and still didn't get it resolved

Good luck getting anyone on the phone. We tried to cancel within 24hours. Each person I called said…read moremy account was not cancelled even though I read a verbal cancellation over the phone with each person. Never had any equipment installed. Then was told they scheduled a "uninstall appointment" and I needed to tell the tech that we had no equipment? Btw they put this on your credit which is why we backed out. The salesman calls us and tell us he's so close to winning a competition and trying to force us to keep our account. Actively keeping my account open so he can hit his quota then offered to pay us on cashapp/venmo. CROOKED. Stay away from this place. Now I'm fighting to get this off my credit when we never got service or equipment.

I posted a very detailed earlier review about Vivint and how awful the experience was. We canceled…read moreour service and had an appointment today for a tech to pick up all the equipment. The window was 12-4 pm. It's now 3:45 and I have heard nothing. This company couldn't be any worse. DON'T WALK, RUN. RUN AWAY FROM VIVINT AS FAST AS YOU CAN!!! TERRIBLE COMPANY, TERRIBLE CUSTOMER SERVICE, AND TERRIBLE, HIGH-PRESSURE TACTICS!

SoSmart is one of the best security companies I have ever dealt with. Their customer service and…read morededication to making your home secure is amazing. I switched from ADT to SoSmart and have whole home protection and cameras. They have the coolest technology and a great mobile app to control my locks and doors and alarm system. I should also mention at a 1/4 of the cost ADT was charging me. Many of my friends have made the switch as well and have never been happier. We like that it notifies us when a tornado warning comes as well to the area. ADT failed me numerous times and I lost their trust; 2 times things were not hooked up right so you could just open a window and crawl through without setting the alarm off. Then they kept upgraded my cell backup and it was never provisioned. I know because we had an issue and ADT was not notified. I found out that it hadn't communicated in many months, but no one ever called to tell me it yet they continued charging me $159 a month. I highly recommend SoSmart they are great.

From the owner: Our Goal: To provide customers with smart home technology to make their homes secure, smarter and…read moremore efficient. SoSmart realizes that your home, family and belongings are priceless. We want to protect what is important to you by installing the most advanced equipment the industry has to offer. We realize that customers are the foundation of our business and our success. Therefore, our focus is on customer satisfaction. SoSmart's Management team has over 30 years of experience in the industry. Our team is dedicated to providing home security and home automation in order to protect and simplify your life. Live Smart. SoSmart.

Provide some customer service. Their bot is useless to me. Equipment is inferior. That is all I can…read moresay. i'm trying to find their local office, but even that is difficult.

I've had their service for 2 months. Although there have been a couple of problems, they were…read moreresolved pretty quickly. Paige, the rep, is very knowledgeable and helpful. Overall, I'm happy with ADT.