Hard-working and FAST. Very efficient, cleaned up afterwards. Friendly…read more Could I have mounted my tvs myself? Sure. But there's no way I could have done them as well, as fast and while saving my back! Worth every penny and then some.

Super quick and clean installation of our Frame Tv. Great results! Highly recommend.read more

I reviewed a number of options-before choosing Settler Security to help install surveillance and…read moresecurity equipment at our retail location. Because of the nature of our operation, I was looking for high-quality equipment and overall service and was willing to pay to receive it. After reviewing.my needs with a handful of providers with good reviews, I chose Settler because my conversation with Nelson inspired confidence. As expected, I was pleased with all aspects of the process. What I did not expect, however, was that I would receive products and service that exceeded my lofty expectations at an extremely competitive price. Nelson was transparent throughout the process and helped me select high-quality equipment that met my specific needs while staying within my budget. I was also surprised by the level of operational support provided. Nelson showed me how to use all of the features, but he also set up a number of parameters in advance based on our original discussion without requiring further input. And that support did not stop once the products were installed and the final invoice issued. I am still receiving support on a regular basis. Anytime I have questions, answers are a quick phone call away. Finally, due to my own oversight, my were entirely unreasonable. Nevertheless, met them, and then some, installing my entire less than 48 hours after our initial conversation. I would not recommend asking that kind of turnaround of any provider on a complicated installation, but when I found myself in a bind, the Settler team bailed me out. A truly exceptional experience - retain Settler with confidenc

They helped me upgrade some important security systems. Nelson was fast and thorough. Highly…read morerecommend them.

Nothing ever works, and expensive to replace anything. Door Lock no longer works with Alexa(I know,…read morewe're lazy, $400 to replace security camera, installed by me. Doesn't connect to thermostats

I had Vivint for about 2 years, equipment was paid off and my bill was no problem at around…read more$45/month. The issue came when it was time to cancel the service. I was moving out of state and needed to cancel the service because I'd no longer need it at my new place. The first time I called to cancel, I spoke to someone who seemed to be a manager, because she offered me all of these perks to stay, including a deferment of my payments until I figured out if I wanted to stay or not. I thought I was getting a deal, until a few months went by and I realized I really did not need the service and needed to cancel. I called customer service, knowing I still had 9 months left in my contract, but my equipment was paid off so it should just be an easy cancellation with an early termination fee. I was wrong. 3 hours later, 10 support agents and 4 departments later, each one repeating the same offers and not communicating between agents, even after I firmly declined them all and said I just wanted to pay the money and be done with it -- I finally was able to pay the termination fee or "buyout" fee and get off the phone. They had me on an initial wait of about 45 mins, and then each agent kept asking for the same information or just wasn't aware of what I was trying to do, and it got to the point where I realized they are trained to drag out the process. IF YOU NEED TO CANCEL WITH THEM, THE ONLY WAY TO DO IT QUICKLY IS TO ESCALATE. Do not let them have you on the phone for hours like they had me! They will have you on the phone for hours, just to submit an email cancellation request. The email you need to cancel your account is : documents@vivint.com and this is the information you need to provide or they will not respond or process the request: Name: Service Address: Service Number: Reason for Cancellation: WILL NEVER RETURN TO THAT COMPANY EVER AGAIN. GET A RING CAM AND CALL IT A DAY.

Very impressed with Foresight Security. Speed, professionalism, ease of install/use. I couldn't be…read moreany happier with a security company. Thanks foresight security!

Great service! They installed my security cameras for a very reasonable price. The job wasn't easy…read moresince this was a two story house and they had to run cables through the attic. I highly recommend them!

We searched, intentionally, for a local alarm monitoring system when we remodeled. There are so…read moremany Big Box competitors! Smith Thompson has faithfully served and protected our home. I know that they will do the same for you.

So disappointing! Garage door app not working...called three times and was dropped the 2nd…read moretime...finally after 12 minutes customer service came on no apology for wait... no emotions..very robot like response. said willsend video on how to change garage door battery and hung up. Will start looking for new company.

Love this place, so easy to order something online, great customer services. When you buy any…read moreproduct, there are instructions online you can look up

I had a security concern and called Spy Centre. The man who answered the phone took his time and…read morewas very informative in answering my questions about car trackers and where to buy a jammer, which I learned are illegal and not sold in any stores. Helpful staff!

Had to adjust doors instead of getting new locks but rekeying worked!…read more Sometimes exterior doors become unalisgned

Duane is an effing hero! He came to look at a door knob that came off from the inside of the house…read moreof the front door . Repaired it instantly and fixed an issue with our gate that prevented it from closing all the way . He worked quickly , efficiently and you could tell he knew his stuff. As he was leaving he asked if there was anything else ... there actually was .... A door issue in our shower the was preventing the knob for locking it in place . He too fixed that . He was in and out of there in 20 min or less with all 3 tasks . We are very grateful to his kindness , patience and professionalism. Will recommend them a million times over!!!

When we decided to upgrade our home security system, we wanted to ensure we didn't have a repeat of…read morethe bad experience we had the first time around. We checked out three companies and Al and Justin were the only company willing to stop by after a job they were working on. They listened to what we wanted and Al (owner) provided a bid the following day. After evaluating the other two bids, it was clear we needed to go with DFWCVS. Not just because of price, but service, care, good communication and quality equipment. Al and Justin arrived on time to do the install and set to work. Since we were replacing the entire system and moving some of the cameras to better locations (thank you Al), they were around all day. They worked hard and I could tell, they worked well together. Al kept us informed at all times on where they were with the install. There was one small hiccup when Justin slipped in the attic and accidentally caused some damage to our kitchen ceiling. Justin and Al felt so bad about the accident, but we kept telling them, it was an accident and we were thankful nobody got hurt. Al took action and worked on getting a repairman to come over to access the damages. Luckily, we have a neighbor that owns his own painting company and he came over and gave Al a bid. The repair work was finished a few days later. You couldn't tell it was ever damaged . Al and Justin were finishing up some work for us and were relieved to see how well it had turned out. Al took care of everything and was hired by our neighbor for some security work. A new relationship was made. Win win. We can't speak highly enough about the integrity of this company. You don't see many companies that stand behind their work like Al and Justin. They are great to work with and we couldn't be happier with our security camera system. You won't regret working with DFW Custom Video Surveillance, I promise!

Highly recommend this locally owned business. You can expect excellent service and hands on…read moreassistance with monitoring tools and setup. Text msgs and calls are promptly returned. Received speedy, same day response when an issue came up weeks after the install. Polite, professional, knowledgeable... you can't go wrong with this team!