Staff is friendly and courteous! Pricing is great, purchase or rental. Excellent choice for all of…read moreyour mobility needs! Grade A+

From the owner: Our mission is to help improve our customer's quality of life and independence by ensuring they…read morehave access to the most advanced mobility and accessibility solutions available. Always first-class customer service! Visit one of our locations.

Mobility Works in Charlotte has always been 5 star in providing a quality accessible minivan for…read moretraveling with a disability. They are drama free and quick to get needs met and taken care of. We highly recommend them! Chrissy has been our go-to for years!

We had the most outstanding service at MobilityWorks in Charlotte. Mark Masters went way beyond in…read morehelping with our rental. Everyone was very helpful. We had such a good experience we will be customers for a long time. Oh and the van was nice also.

I want to thank Brian Allen of the Mobilityworks Concord office for making my purchase of a 2017…read moreDodge Caravan so painless. I was no longer able to get in and out of my car from my wheelchair. It was time to sell my car and get a van. I called Mobilityworks looking for a converted Toyota Sienna van. Brian gave me the estimate for it, and I realized it was outside of what I could afford. Brian asked the right questions to get me to figure out the best budget for me. It took a few months for me to make up my mind, but Brian was very patient with me and worked with me to make my purchase. From the very first phone call to the follow up calls after my purchase I knew he was working to get me the best product for my budget.

Salesman Brian Allen was informative and courteous. He listened to my needs for a converted van…read morefor use with my wheelchair. He found the exact vehicle that was ready within two weeks of our initial conversation. The company drove the van to my home to make the process so convenient.

Staff is very helpful. They seem knowledgeable and helpful, making recommendations to fit your needsread more

Jay was absolutely fantastic in accommodating us. He was super helpful, friendly, and welcoming…read more The process of renting a wheelchair was easy, fast, and effortless. The shop is pristine, and the equipment looks new and well-kept. I'll be returning when visiting Charlotte! Thanks, Jay!

ashley was very friendly,courteous,knowledgeable.and professional. Great product and very good…read moreprices.Ashley is not bad to look at either

I called to rent a scooter for a trip to Biltmore, N.C. the recommended place was not yet open…read moreafter Hurricane Helene. I spoke to Ashley who was lovely. I explained when I needed it delivered to my hotel exactly. it didn't arrive, I called Brandon was absolutely rude, said " I couldn't read your mind about when you wanted it. what do you expect." I told him it was on the order exactly. He agreed to deliver it. We drove it to the bus at the curb. it never started again. We left it at hotel, asked Brandon to come. He came, replaced battery , I asked him to wait 15 minutes until I got to hotel to demonstrate how to use it. He refused. He responded to my complaint "This ain't no valet service. I can't stand around here. The next morning (it remained plugged in all night). It ran long enough to put on bus, but when we got to Black Mountain it wouldn't start. Following his instructions my bus driver removed and reset the battery to no avail. I asked Brandon to come get it and bring another cart. He says he returned to hotel and it was working fine. I said obviously we need instruction on using. He refused. So I paid for 2 days, never got to use it. He agreed to refund half (one day) rental. I think it is time to call American Express for assistance. I don't recommend this business.

Met with Ezequiel in obtaining a new CPAP Machine. Very friendly and knowledgable about their…read moreproducts and explained everything to me in detail. Great experience!

Excellent customer service. Keeps track of my needs and contacts me when I need refills.read more

This company is really good. They installed the stair lift a few weeks ago and I am so happy with…read morethe lift and the work they did. They are so informative about the lift.