I have been a customer of Value storage since they opened. Over the years i have received customer…read moreservice above and beyond expectations. Manny, Alex, and all the staff of Value storage. Have made my storage experience one of great ease. That being very accommodating to my needs and providing storage with a smile. Very easy to communicate with and always answer any questions I may have. I appreciate all there efforts!! Randy McDougall

Best storage unit experience I've ver had. No fluff, no small print extras, clear and fair pricing…read more The staff was super friendly and helpful, they had a great promotion, going in and out of the space was super easy, they had cameras and a security gate and the unit was super clean. A plus was that I could open the gate from my phone. Ask for Henry if you go, he was great!

My family and I reached out for a storage space and we couldn't be more satisfied. From the…read morereservation to the moment we walked in we were treaded with respect and kindness. Henry and his assistant made the process very quick and easy very helpful with all our needs. The units are clean spacious and easily accessible once your inside the gate. I would recommend this place to all my family and friends.

Mr. Zamora was awesome! He provided me honest and thorough answers, as well as followed up with…read moreactions to assist me in getting a resolve for my concern. THIS is what true customer service looks like! Thanks, Andy!

From the owner: Store your belongings at Extra Space Storage on 10760 SW 186th St in Miami, FL today. Our large…read moreselection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, deliveries accepted, non climate controlled units available, parking spaces, elevator access, RV parking, drive up climate controlled units, kiosk, military discount, wide drive isles, vehicles are allowed in drive-up units, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility.

Nice clean facility close to US1 and Cutler Bay Area. Friendly staff. Covered bay perfect on rainy…read moredays.

I had a great experience with Joel and Albert. Knowledgeable…read moreand answered all my questions. Would recommend them for your storage needs.

The office was very professional in the way to deal with me when I went through rent the storage…read morespace. Everything was explained terrily and the facilities were clean and neat. The elevators worked and I agreed to rent a space. Only reason I'm giving them 4 stars is that when I went to actually put the items in the storage unit one of the elevators did not work so it took us twice as long to be able to put the things in the storage space as it could have if both elevators were working. Other than that it has been a good experience.

Both Elevator did not work and I got stuck in the second floor with no way to take my stuff down…read morefor hours. It cost me hundreds of dollars more on movers as well as my moving plans with my new location. Did not receive any customer service or assurance that some one was coming to help. This is unacceptable and bad location. I rather pay the extra $20 elsewhere that will be provide me better and safe service. "I don't know but I understand" doesn't do nothing but frustrate the customer more.

We just removed our belongings that we stored for the past 4 months at the CubeSmart on SW 216 St…read morein Cutler Bay. The customer service was cordial BUT the lack of transparency drove us out. Our storage monthly rental was raised with very short notice substantially (more than $50/mo). Luckily, we located another storage company nearby that assured us on in paper that rent will not be raised within a year. Goodbye, CubeSmart. Not too smart to blindside your clients. WATCH OUT!

This is the best storage facility I've used... it's clean, well-maintained, and the staff are…read morefriendly. Would recommend to anyone. David and Matilda are great people.

We had a great experience getting our storage unit set up with Betty at the front desk- she was…read morevery professional and friendly!

I walked into this location at 5:40 on the dot and I was told that they could not show me a unit…read moreeven though I had reserved it online. Because they were closing up for the day when I asked to speak to the manager the redhead girl at the desk told me she was the manager and that they were closing up, then I asked to speak to her her boss who was a district manager and she went to the back and got the GM. Who also was not helpful and told me she could show me the unit now and I was like how come you could show it to me now and not when I asked, the customer service is I can only imagine what the units look like if these people are the ones caretaking them!

Wonderful experience with helpful employees and affordable storage! The workers were so friendly,…read moreaccommodating, and had excellent advice with how to fit everything in the surprisingly spacious units. The upper level unit wasn't a problem thanks to the ladder, just takes some teamwork. It was ideal for us UMiami students to put our dorm room items in storage here, and we were able to bring the van we rented pretty close to the unit which was really convenient. It was so much easier than we expected and we will be coming back to store our things in Kendall xtra every summer!

I've been using this company for about 5 or 6 years now, and I have been extremely happy with them…read more The people are friendly and helpful. The best part, my rates have not changed since I started. This company could easily try and hold my items at ransom and try to increase my fees every year (like other storage facilities do), but they value loyal customers and in turn, I'm happy to still be with them. Rates are variable, depending on the area, and in this area, this venue has the best rates. The facility has A/C and parking right in front of the large shop door. This facility does not have keyed entry pad or late hours, but given the price of the units, it's a small trade off. I only visit a few times a year, so not having the extra fringe benefits is worth the savings. I would highly recommend this facility.