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    Safeguard System

    3.3 (3 reviews)
    Open Open 24 hours

    Services - Safeguard System

    Security system installation

    Security system repair

    Security monitoring services

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    5 years ago

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    ADT Security Services

    ADT Security Services

    1.4
    (10 reviews)

    For the past 3 years, we have had several issues with ADT. I called ADT and they sent over RONALD,…read morethe best technician we have ever had. Ronald rewired our ADT box, took out all old equipment, and our service is now PERFECT. I will also write a letter to the company, but wanted all of you to know that Ronald is the very best technician, and if you are lucky enough to get him to review your system, you will be in good hands. It really helps that he was an electrician first, then went to work for ADT.

    I would give negative stars if I could. DO NOT USE ADT. There are far too many other great alarm…read morecompanies to go with nowadays with actual customer service. We had a house fire in 2023 and had to use ADT because at the time they were the only company that would use our existing hard-wired system combined with wireless sensors for the areas that were damaged. Since DAY ONE we have had issues with the panels, the sensors, the entire system. We have had probably 5-6 false alarms (always at 1am). The panels beep for no reason, they light up at night for no reason. Our WIFI has been out for a few days and this system is SUPPOSED to be backed up to work without WIFI to "keep your home safe." Bullcrap. The panels reset and beeped all night long until my husband finally ripped them out of the wall out of frustration. That is another gripe, the panels are SOOOO not user friendly. To do anything you have to dig 3 pages deep. We tried resetting it, looking for anything that would say "shut the hell up, it's 1 am." Ripping it out of the wall seemed totally justified and the only option we had at the time in order to actually get some sleep. Every single time I need to talk to someone in customer service, they give you the run around, repeat what you said to them 4 times, and ultimately the call just gets disconnected. You call back, wait on hold for :20 and go through the same thing all over again.

    Safeguard System - securitysystems - Updated July 2026

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