May 1, 2025 (The Red…read moreBalloon) This is NOT some one-off review... it merely follows and confirms the review I gave this business in October... Cliff, Dominic, Jacob... and the gentleman hidden beneath my vehicle handling the oil drop... In a word: Superlative... In late October... I had mentioned to Jacob about distributing helium balloons to the kids while they waited patiently for the vehicle service in mom/dad's car... it was just a suggestion... I did not think he would take me literally... But he went further... I was the destination of the idea he ran with... After a 5-minute wait, I received an oil change today in addition to a safety check... tire pressure check... vehicle lights... and car wash... (the high center brake light assembly was also changed!) With humor... aplomb, dignity... and professional assessments of my truck... And... Jacob handed me a coveted red helium balloon... Perhaps it is just symbolism... but this gesture is far-reaching... this cements my go-to place for service... Not just a simple symbol... but an assurance of consistency in service standards... I am carrying the spouse in my truck... others are carrying kids... Truly... they are most important cargo of all... Thank you for such great service! Tom Baker

I was hoodwinked into saying ok to their "let's do the oil change/air filter change BEFORE the…read moreinspection" and was thereby TRICKED into spending over $300 BEFORE they did looked at the truck's under body which FAILED inspection. If I had known the truck would fail inspection, then why would I spend over $300 on the old change and air filters? The order in which the two services occurred is DELIBERATELY DESIGNED so that the company can MAKE MONEY before failing your inspection. THIS IS SURELY NOT A GOOD BUSINESS PRACTICE. BUYERS BEWARE. AT THE VERY LEAST, BE SURE TO INSIST THAT THEY PERFORM THE INSPECTION FIRST. DON'T BE HOODWINKED.

I cannot say enough good things about VIP Tires in Barre, VT. I drive all the way from Thetford…read morebecause this location is, hands down, the absolute best around--and completely worth the trip. Nick is a superb manager who clearly treats his staff with respect and care, and that culture shows in every interaction with customers. You can feel the thoughtfulness, professionalism, and integrity the moment you walk in. Addie was incredibly attentive and supportive when I had questions and asked about additional work on my car. Her attention to detail and clear communication made me feel genuinely cared for, not rushed or upsold. Aiden did an amazing job--fast, efficient, and thorough--and went the extra mile by offering helpful advice on maintaining my windshield wiper blades. That kind of guidance may seem small, but it speaks volumes about the pride and care he brings to his work. I've already told family and friends, and I truly wouldn't trust my car with anyone else. VIP Tires in Barre has earned my complete loyalty. Thank you all for consistently outstanding service!

I can't say enough good things about VIP. I desperately needed new tires last week and they worked…read morerelentlessly to solve my issue at a good price. I would not have gotten home without them. I've had my state inspection and oil changes done here, as well, and have only good things to say about their workmanship. They gained a loyal customer!

My wife and I just purchased a 97 Miata from Walker just over two weeks ago. I took it in to be…read morelooked over by another shop a couple days later to just examine the state of the vehicle and perform any normal maintenance that might need to be done. Upon closer inspection we found that not only did 2 rear brake calipers and 4 brake pads need to be swapped(the rear brakes barely had any pad left), but there were 2 large bends in the frame below. See photos below. Trying to come to terms with this problem, I decided to just pay close attention to the car on the road and to move on. Just 10 days later the car stalls on me and starts making loud knocking noises. I pull over, check the oil (fine) and go home in frustration to deal with getting it towed the next day. Fast forward two days, the car is on a lift, sub-frame removed to inspect the crankshaft and lower parts of the engine and I'm now being told I'm better off buying a new engine. Two weeks in, I'm going to have spent thousands on a car that I've put less than 300 miles on. I understand used cars are used cars, but I figured I'd reach out to see if Walker could offer any assistance given the unfortunate circumstance I'm now placed in. After finally managing to get someone to speak with me, I've been told they'll do nothing because it worked when they had it. I was even told initially that the undercarriage is in good condition. Did they not see the massive problems with the frame? I thought buying a Mazda from a Mazda dealership would imply the vehicle would leave the lot with brakes and last. Very dissatisfied, would not recommend!

I've lived all over the U.S. with Volkswagens and this is consistently the best place I have ever…read morehad my car(s) serviced. I have the Turbo Diesel Golf which is an unusual car up here due to its lack of availability in Vermont. When looking for a good place to service my car I inquired with other Volkswagen diesel owners in VT and they all said that Walker is the best. I was surprised that a dealer was everyone's top choice but now I know why. Initially I was shocked at the way in which the service people communicated with me. Totally down to earth demeanor with a clear desire to understand what is going with your vehicle. No questions are stupid questions here. These guys are patient like VW Saints. Seriously. You're never made to feel like you're wasting their time. (They're all great guys but Terry is especially fabulous). The other tremendous thing about Walker's service department is the practicality with which they treat the repairs. The outrageous estimates I used to get at other places are consistently countered with more cost-effective solutions at Walker. I love "Erma" (yes I named my Golf) and Walker keeps her driving and thriving.

These people are awesome. We were traveling from out of state and our check engine light goes on…read more We stopped there, they took the time to hook up our car to the computer to diagnose the very simple problem. They didn't charge us anything. The kindness was so much appreciated!

Great team, accommodating on timing and phasing work, fixed issue quickly, reasonably priced…read more Highly recommend.

Jeff and Ben Stebbins took great care of my vehicle, they changed the timing belt, valve cover…read moregaskets, plugs, wires, really got things in top shape, very professionally done job and were totally reasonable on the price. From past experience I know if there is any issue they'll make it right. Very good on the communication and easy to work with. Thank you, thank you, thank you. Look forward to getting more work done in the future.

Amy and gang very helpful and knowledgeable. I had them do a pre- purchase and their fee was…read morereasonable and they were professional Unfortunately the owner of the car increased the price on me. Amy was helpful in assisting me to understand that the car owner was not reputable

They were able to diagnose my issues in a short manner, very attentive friendly and cost effective…read morefor every thing I had.

Skilled lead mechanic (Peter Bormann), but lots of bill padding. $30 for 25 sec code readout?…read more Also had some repairs and then shortly after ordered some tires. Tires mounted with a note: car will not pass inspection next month. Then let me know before I sink hundreds for 4 tires! The structural rust would have been evident at time of repair visit. Even the local highway department stopped using them years ago. At one time, Mann & Machine were the only ones I'd go to - not anymore.

I had reached out to several companies to try and get a weird size of window replaced on our house,…read morewhich was broken when we bought it (kids and their baseballs!) No one had the correct size, and other companies offered me different sized windows instead... which was strange to me. I ended up reaching out to Portland Glass (I did have to call, online submission form did not work). They came out, measured, and put the order in. There were issues with the first window that came in, but they quickly ordered a new one and were able to fit me in when they had a cancellation. The new window looks great, and they were super professional. The delivery guys even offered to help me put my air conditioner back in.

Called ordered a windshield and set up a appointment for the next day. Lady was very professional…read moreon the phone and in person. The windshield was installed in a timely manner, properly cleaned, no secondary issues from installing the new one like scratching of the paint or cuts and gouging my vehicles trim like a past unfavorable experience with safelite. Overall excellent experience Thanks again.

Had a minor car issue and they took us in and fixed it within 30min, gave a small reasonable…read morecharge. Got to meet their dog Scout who was super friendly and made this a fun visit.

Helped us out in a pinch. We were on a trip through Vermont, and after a Tire Warehouse had to…read morebreak a lug nut off to get a tire off to fix a leak, we were in Warren with a car that had a tire with four out of five lug nuts. Since I knew it might be a part they might not have, I stopped at the auto parts store down the street, picked up the lug nut and stem, and brought it to Hap's. They had it fixed 20 minutes later and it cost 20 bucks.