I stopped into Caliber Collision this morning to see if they could help me with the tailgate on my…read morevan. It suddenly quit opening. I could not open it manually. They immediately took it into their shop without me having an appointment and fixed the problem. The bigger news is they did not charge me for the adjustment. I appreciate their help more than I can say. We have a wheelchair-accessible minivan and the little bit of storage I do have is needed. Thank you for all your help

From the owner: Serving Muncie, IN and the surrounding cities, get expert auto glass repair brought to you by…read moreCaliber Auto Glass mobile auto glass replacement services that come with a National Limited Lifetime Warranty and recognized as one of Forbes' 2026 Best Large Employers. We can take care of chips, cracks, and perform windshield replacements as well as any auto glass replacement. We make it quick, easy, and handle all claim processing for you, too. Have driver-assistive safety features on your vehicle like Pedestrian Detection? We have top-of-the-line ADAS Calibration services to make sure those features are well-tuned and ready for the road.

Arrived just before noon needing new tires. At 12:05 I was told 45-60 minutes and quoted a price…read more Three hour forty minutes later I was presented a bill for the agreed price plus $160. I did agree to add an alignment but in my haste to finally escape I hadn't asked the price. That part is on me. They agreed to split the difference on the alignment cost which was appreciated (which I told them). But, their inability to quote an even remotely accurate time frame and their subsequent indifference to customer service will keep me from ever returning. It was my first and now my last visit to this business.

Great job by Brandon. My college daughter brought her car in for engine running rough. The…read moretechnician quoted spark plug and coil pack. I elected to do all 4 plugs and coil pacts. Was then told that didn't fix everything and a fuel injector was stuck open and that caused the plug and coil pacts to go bad. Belle tire ordered the part and fixed everything. Manager Brandon called me every step as he understood I was a worried father. Don't think the rest of the staff was as friendly to my daughter though. Feel like they did everything possible to make it right and get my daughter her car back quickly but more importantly running right.

We had a vehicle that was detailed, we were informed it would be 299.00 as there were stains in the…read morecarpet. We understood it was bad that is why we were having it done by a professional so we thought. The stains were not able to be removed, also not guaranteed, so that is understandable. What I do not understand is how you can have such a lack of detail in a detailing job that costs 300 dollars! There was debris in the folds of seats, the console was not clean, the dash was dusty. We will not be going back to Ziebart (Muncie, IN) and I do not recommend that anyone take their vehicle for detailing because you will get concise cleaning instead. The manager said they did everything they were supposed to do.

I had my 2017 GMC Truck in for it's yearly update and I couldn't be happier with their service. The…read moretruck looks like new! I look forward to next year's appointment! Thanks!

First of all like to say that I like Safelite corporation, but the store in Anderson, Indiana is…read moreabsolutely terrible. I had it installation a couple weeks ago that the driver showed up and the first thing he said was we do not work on lifted Ford trucks, I explained to him that that is not true. Now I've had the window replaced in the same truck another time by Safelite. He was absolutely rude and hung up on me and called his boss Dan the manager. The installer called back a couple minutes later and said that he was wrong and he would work on the truck. I had two pod lights that were already installed. When I bought the truck. The installer insisted that they removed and tried to remove them. When I got downstairs, he had both bolts loosened and one was cracked off. Safelight has never ever had to takeoff my pod lights to put my windshield on. There was damage to my truck, installer could care less and did the job. I called Dan the manager, and explain the situation. Dan the manager never said sorry for the damage. Dan the manager sent me a text to take it to a dealership and he would have it fixed. The dealership explained that they would have to drill out the screw in a plastic housing. The dealership tried to drill the screw and broke the plastic housing, causing more damage to my truck and my mirror needed to be removed and replaced. As soon as the dealership contacted Dan the manager, he said he's not paying for it and hung up. The bill was over $2700. Dan the manager sent over a email refusing to pay for it and blamed the dealership. When myself and the dealership tried to call Dan the manager back, he would not answer the phone. Dan the manager over at Anderson store is a complete liar, unprofessional. I finally had to call Safelight Corporate offices and the eventually took care of the bill. Stay away from Safelight Anderson location. Total unprofessional people. Watch out for Dan the manager he's a total jerk. See pics below.

Do not schedule at this location. I had an email confirmation sent on a Sunday with a Wednesday…read moreappointment. Took time off of work and was no showed. If you value your time I would go somewhere else.

A rock from a dump truck fractured my windshield on a trip back home from Dallas. The owner of…read moreZion met me on the road to effect a repair. After the repair just to get me back home safely we arranged for a total replacement. Very Professional, almost half of what the Nationally syndicated company would have charged. He and Zion are a perfect example of a local hometown business that we local customers need to support. The heart beat of America is the small business community.

Legit and helpful company. The team was no BS and has the best prices you'll find. They'll even…read morecalibrate your glass for the total install price compared to other places. Highly recommend. It's been months and 0 issues since the new install.