John is awesome! Friendly, knowledgeable, professional and keeps in contact with you, from helping…read moreme source the correct part to install it was smooth because of his ability and professionalism! If you have a project or a problem like my antenna coming off my car. And did it all for what I consider to be a bargain. The guy is just a true pro, glad I found him on yelp. If they had six stars I would've given him six. And he's mobile and comes to you. Convenience and affordable.

Communicative, responsive, efficient! John got the job done and we are delighted! Told us what we…read moreneeded to upgrade our car's system to be CarPlay compatible and came to our home to install. Easy!

Outstanding work on adding an ethernet cable that allowed me to avoid a wireless connection and get…read morea much faster and more stable connection for my gaming system. Great service, knowledge, and communication.

My computer was running at turtle speed. Josh ungraded my hard drive and added ram and now it's…read morerunning quicker than it has in over 2 years . Totally recommend his services. It was done over the weekend, I was offered a loaner laptap and my frustrations over using this device are gone. Great job Josh!!

Doug is a no nonsense guy. Reviews your situation and gives you an honest assessment quickly. He…read morefollows up in a reasonable amount of time. He couldn't resolve my issues but he was honest and straightforward about the old equipment I have.

Can't say enough good things.. found VHS by accident after being referred to another "supposedly…read moretop-notch company" and getting horrible customer service... Couldn't have made a better choice, from the customer service dealing with Kristina to working with Doug and Gavin in the field they OVER-communicate which is amazing...the knowledge is top-notch and the quality of work is impeccable.. Honestly felt like old friends!! I could talk to these guys for hours they are the ONLY company I will be doing business with going forward for anything electronics

Absolutely superior service, equipment and response time. They can solve ALL of your home security…read moreneeds. Hands down the best!

Researched home video security cameras for outdoors and settled on Nest Products. I am not much of…read morea DIY guy so I checked on Nest web site and Yelp and about this company. From the very first phone call to final installation, this company defines customer service. Ran into an issues during installation and Kenneth the installer who is an electrician found and solved the problem. Highly recommended for your home security needs. No one will do it better including you DIY'ers....

Needed a replacement fob for our car. Reached out via FB messenger and received reply and quote in…read moreshort order. Scheduled a meet up time at my office. Key cut and fob sync completed as promised. Cost was ~$50 less than the dealer. Did have a follow up call, but Ed was very prompt to reply and make it right at my convenience. Overall nice job! Do consider him for your locksmith if needs.

Everyone needs a Dorna! Seriously, she is the best locksmith and she's so much more than that! She…read moregoes above and beyond to make her customers happy and also keep the cost down. An absolute pleasure to work with, so friendly, trustworthy and SMART!

We used Custom Design & Installation when we moved into our home several years ago. We have been…read morevery happy with the quality of the equipment, the clean design and installation. Mike helped us out recently with an issue we had that was caused by a lightning strike. He did a great job. We are very happy with the service they provided and with their responsiveness. Highly recommend them.

From the owner: Custom Audio, Video, Automation, Lighting Control, Home Theater, Surveillance Systems, Security,…read moreRestaurant/Sports Bar System Controls.

I am extremely pleased with the experience working with Jeff and Gary. The functionality of the…read moresystem is awesome. AV Experts has now installed Control 4 in both our homes, everything is perfect!

The best AV experience, personally and professionally. Audio Video Experts are creative and…read moreapproach the spaces with a holistic, personalized approach I haven't experienced elsewhere in St. Louis. They are quick, professional, thorough, friendly, and they've won customers for life with us.

Tim was a great to work with and very knowledgeable of his products and their capabilities. The…read moreinstall was seamless and the follow-up and training was very professional. I would highly recommend working with this company for all your smart home needs.

Very quickly responded to my inquiry. With the ever-changing advances in smart home devices, I was…read moregrateful for the expertise and knowledge. Took the time to explain different options including what would work best with my situation. Great price for the high-quality work. I will definitely have them help me out again with my smart home needs and I would have no hesitation recommending them to my family and friends.

Good product but terrible follow up. Poor communication and without concern for how it affects the…read moreconsumer. I had call them for a problem that they should have already contacted me about and instead of calling me back I got a generic email. They forgot to charge me for the deposit when I ordered product then a month after I received the product was charged for the amount which I thought was already paid for plus fees that were not disclosed to me in the proposal. This all could have been avoided with some communication on their end. Makes me question their organization.

Fusion Media is the answer. I highly recommend them to install and manage your smart house…read more I found Fusion Media in the quest to update my 112 year old home to a modern day smart house. Choosing a partner for a home project can be difficult at best. From the moment I met Shawn Hagan, I knew I was in good hands. She is smart, focused, honest, thorough and genuine. She is very hands on and engaged throughout the entire process and continues to be even after the work is done. She is action oriented and gets results quickly and efficiently. I was very impressed with the entire process and all of my expectations were exceeded.

Great company fast service willing to help left a company that had my alarm system on my house for…read morealmost 25 years and switched over here great price can't beat it feel very very secure knowing they are taking care of my home.

DON'T HIRE THEM! THEY DON'T ACTUALLY MONITOR YOUR HOME! I…read morepaid Assurance Protection to "monitor" my home for 4 1/2 years, with all monitoring running through my internet connection. Every six months we were sent a bill to renew our service, and we never agreed to auto-renew. When my wife and I moved to Chicago, we disconnected our internet... which should have prompted Assurance Protection to make sure that our everything was OK. They never noticed. Instead, after months of them having no way of not monitoring our alarm, they not only never noticed... but insisted on charging us full price for the past few months of NO SERVICE! I wonder how long before that they stopped checking on our ability to alert them! To top it all off, Donna, their uber-rude customer service lady, refused to even consider removing their bogus service charge despite it being for service neither asked for nor provided. When I became more insistent, she hung up on me. When I called back and asked why she hung up on me, she told me that I need to "find Jesus" and hung up on me again! I'm not sure which Jesus SHE believes in, but she sure seemed the polar opposite of the one in the Bible that I grew up reading! Don't you love it when dishonest people hide behind self-righteousness? Whatever you do, DO NOT TRUST the important matter of protecting your family and belongings to this nightmare of a company!