When I was looking for a classic auto glass installation company to replace my windshield for my…read more1972 Chevelle . Westsider was the first company that came up. I know why. John was very cordial on his texts telling me price, availability and timeframe of when he could install. His puncuality on my day was spot on. Had very friendly conversations while he was performing his work. The results were perfect. Truly a artist in his work. Would highly recommend him for the job.

Prompt, professional and very convenient. Just needed a stone chip repair. Done in less than 30:00…read morecan't even tell where the repair was made. Awesome work, reasonable price.

Didn't get what I paid for, totally different window. When I talk to him on the phone he said it…read morewould be just like stock. It's totally different than stock. The tint is lighter and the slider is much smaller. He said "That's what they look like on the older models". I don't want an older model, I want the one for my year! He oversold me on the phone. WILL NOT EVER RECOMMEND!!!!

Great experience!! The gentleman who replaced my windshield came on a Sunday after we had to cancel…read more2 Saturday appointments on account of weather, even though I told him he didn't have to. Very kind and efficient.

They came to my house the next day! Only cost a total of $286, way cheaper than I was expecting…read more The guy was friendly and had everything done in under an hour.

Amazing service! A few months ago I cracked my windshield by punching a spider that was…read moreinside(stupid, I know, but I hate spiders). That left a crack on my windshield that ended up increasing in size over time. After calling various business around Grand Rapids for repair quotes, I decided on Orion since it was the cheapest. I had an appointment the next morning and they got to work on my car straight away. It was a 2 hour wait, one hour to install and another to let the adhesive dry. I had to leave the black tape on for 3 days. I paid $230 flat to replace my entire my entire windshield for a new one. I definitely will be returning if more spiders show up in my car!

The person who measured for my window was very nice and so were the office staff. However the…read moreinstaller was extremely rude, and didn't say hi or say who he was when he rang my doorbell. He didn't smile ONCE the entire time he was working on the window. He also took out the broken window FIRST and then went and assembled the replacement which took him over THIRTY MINUTES with a huge gaping hole in my room for all the mosquitos and flies to come in! He should have had the new window READY TO GO--BEFORE---he took the damaged one out! That is a no-brainer! He told me to "have a nice day" WITHOUT a smile as he left and gave me a dirty look! Talk about ungenuine! I suppose he didn't like my "Nevertrumper" bumper stickers on my car and the fact I was watching MSNBC talking about tRump trying to squelch the investigation into his good buddy and pedophile Epstein! Are good employees that hard to find?

I had a patched chip in my windshield that turned into a big crack, so I looked for some companies…read moreto see who could work with my insurance and get me on their books pretty quickly. As I was checking Yelp for options, Glass Doctor came up and I saw Terry E's great review so I went with it! I was able to schedule my appointment right over the phone with Glass Doctor. I submitted everything through my insurance and then someone came to my house at the beginning of the stated time window. It did take an hour to replace, which I wasn't expecting, so be sure to ask if you have a time commitment. Once he was done, the guy working on my car told me to wait about 15 minutes to drive. It ended up being over half an hour before I drove it, and I noticed some weird rattling from the windshield that kind of freaked me out. However it went away quickly and so far so good! No leaks! *knock on wood* I would definitely use them again in the future or recommend them to anyone needing a crack repair or windshield replacement.

Staff was very helpful and informative during my visit for windshield replacement and new wiper…read moreinstallation. I would recommend this place!

Will never use this company again. Impossible to contact the actual facility where the work is…read morebeing done. Told by a call center representative that they don't answer phones at any of their locations due to the fact that they are busy working on cars. Unacceptable.

Last week I had a chip repaired at the location in Jenison. Fast service, warm and friendly folks…read morein the office and the repair technician. Looks absolutely perfect! Then this week I had Gunnar come to my house to replace a full windshield. The office was so easy to work with in connection with my insurance, and the techs did a wonderful job - fast and good. Have been incredibly pleased with both services I had this month. Great people to work with.

Quality work, fast and friendly! More efficient and cost friendly than any other spot I've found in…read moreW MI.

DO NOT RECOMMEND. This shop tried to swindle me out of $150+ claiming my truck had a feature i KNEW…read moreit did not have. Quoted me a cheap price on the phone and then get there and the lady switched up my words and what she said on the phone. Textbook BAIT & SWITCH move. STAY AWAY

Had a terrible experience with Coffman in regards to trying to work with them to replace the seat…read morecovers for my classic mustang. At minimum: poor workmanship, zero communication, so disorganized, very expensive, no effort to try to meet my expectations-just excuses. They simply didn't care. Have to have everything redone as a result. It was the type of nightmare you hope you only read about and never would want to happen to you or anyone else. Will be filing a complaint with the Better Business Bureau. Sharing all this so no one else will have to go through what I did.

Mark took care of my car, he did an amazing job. There was a big dent in the side and we were told…read moreit wasn't able to be fixed at previous shops, but he fixed it without asking him too!

Wish I could comment on the work that they did, but the insurance totaled the car. I can comment on…read morehow helpful they were. They were quick to get the quote into the insurance company. It took the insurance company forever to get back with them. I checked in at one point and they were surprised that I had not heard from insurance. They told me, without telling me directly, that needed to contact my company. Who knows how much longer I would have waited if they didn't let me kind of know what was going on.

Morales replaced an outside mirror on my SUV. Jose found the replacement part, color matched it to…read moremy car and installed it. The entire process was done very quickly and without a hassle. I highly recommend Morales.

The work was great. I especially appreciated the quick response with an estimate and the regular…read morecommunication while the car was in the shop. Our insurance company was glad to hear we wanted to work with them. Now I see why.