Prompt, professional and very convenient. Just needed a stone chip repair. Done in less than 30:00…read morecan't even tell where the repair was made. Awesome work, reasonable price.

John showed up at my home (Rockford) right on time and completed the replacement neatly and…read moreprofessionally. He was very understanding when my son was delayed in getting his car to my house for the repair and worked with us to still be able to complete the repair the same day. Thank you John!!

Staff was very helpful and informative during my visit for windshield replacement and new wiper…read moreinstallation. I would recommend this place!

Will never use this company again. Impossible to contact the actual facility where the work is…read morebeing done. Told by a call center representative that they don't answer phones at any of their locations due to the fact that they are busy working on cars. Unacceptable.

This is a wonderful company to work with! We've used them a couple times personally and now use…read morethem for our fleet of vehicles at work. The secretary is always courteous on the phone and understands how schedules can fluctuate. The installer is also courteous and knowledgeable with the questions I had for him. I'm glad we've made a personal and business relationship with Safety!

From the owner: Fast, friendly service and we come to you!…read more  Fast, friendly service from a locally owned and operated company. Life time no-leak guarantees are no problem for us, as our quality is very important to us!

Mark took care of my car, he did an amazing job. There was a big dent in the side and we were told…read moreit wasn't able to be fixed at previous shops, but he fixed it without asking him too!

Wish I could comment on the work that they did, but the insurance totaled the car. I can comment on…read morehow helpful they were. They were quick to get the quote into the insurance company. It took the insurance company forever to get back with them. I checked in at one point and they were surprised that I had not heard from insurance. They told me, without telling me directly, that needed to contact my company. Who knows how much longer I would have waited if they didn't let me kind of know what was going on.

The technician was very professional. Waiting area was clean and seats for waiting were…read morecomfortable. The job was done within a half hour and glass was fixed. Thank you.

Had my 2021 Subaru in for a windshield replacement. Was a little worried because with the eyesight…read moreoption comes a recalibration of all safety options ( lane departure assist and so on) Everything was done on time and to a high standard. Service was prompt and the kept me well informed as to progress of the repair. Price was on par w other places

I have had the small nicks in my windshield fixed several times to keep the small cracks from…read morebecoming big headaches. They station a tech. outside Southland Auto Wash and check your glass while you are waiting in line. If you need repairs they take your insurance info and fix the chips before you get to the front of the line. What a Country!!!

After the car wash I was approached by one of their technicians who offer to fix my windshield for…read morefree. When I got home, I had big scratches on the hood of my car from the equipment he was using to fix the problem.

The person who measured for my window was very nice and so were the office staff. However the…read moreinstaller was extremely rude, and didn't say hi or say who he was when he rang my doorbell. He didn't smile ONCE the entire time he was working on the window. He also took out the broken window FIRST and then went and assembled the replacement which took him over THIRTY MINUTES with a huge gaping hole in my room for all the mosquitos and flies to come in! He should have had the new window READY TO GO--BEFORE---he took the damaged one out! That is a no-brainer! He told me to "have a nice day" WITHOUT a smile as he left and gave me a dirty look! Talk about ungenuine! I suppose he didn't like my "Nevertrumper" bumper stickers on my car and the fact I was watching MSNBC talking about tRump trying to squelch the investigation into his good buddy and pedophile Epstein! Are good employees that hard to find?

I had a patched chip in my windshield that turned into a big crack, so I looked for some companies…read moreto see who could work with my insurance and get me on their books pretty quickly. As I was checking Yelp for options, Glass Doctor came up and I saw Terry E's great review so I went with it! I was able to schedule my appointment right over the phone with Glass Doctor. I submitted everything through my insurance and then someone came to my house at the beginning of the stated time window. It did take an hour to replace, which I wasn't expecting, so be sure to ask if you have a time commitment. Once he was done, the guy working on my car told me to wait about 15 minutes to drive. It ended up being over half an hour before I drove it, and I noticed some weird rattling from the windshield that kind of freaked me out. However it went away quickly and so far so good! No leaks! *knock on wood* I would definitely use them again in the future or recommend them to anyone needing a crack repair or windshield replacement.

The employees seem very helpful. Service was very quick so didn't wait too long. My only complaint…read morewas another customer had his phone blasting so loud in the waiting area. But car was done quickly so didn't suffer too long. I recommend this place and will return.

I've brought several vehicles to them over the past few years - for a variety of fixes - not…read moreanymore. They've upped their prices to the point that it's just not worth it. Almost $200 for a very questionable alignment? A couple miles down the road is half that much and I'm sure it's as good or most likely better.