Stopped by to purchase a few items. Place was lively, clean looking, but not much space to manuevure my cart. The deli was superb, just like east coast deli's in nyc and Philadelphia. The server actually was skilled in slicing lunch meats and various cheeses. The prices were discounted for member savings. Self serve exit was open and useful. Would highly recommend for east coast folks who like their lunch meats cut thin. read more

I placed an order two days ago for a 50-piece chicken meal. Today 6/30 I received an email that my order was ready for pickup. Before picking it up, I called with a simple question to see if it could be changed to a 39 piece order since some family members were no longer coming. The employee was very helpful at first. She kindly checked to see if the change could be made and came back to let me know that, unfortunately, it wasn't possible. She also said that in the future I should call about 20 minutes before they make the order. I appreciated her taking the time to check. I then asked a simple follow-up question: "How would I know when to call if I placed the order two days in advance? How do I know when the order is being prepared?" I was only looking for clarification for future orders. At that point, her attitude completely changed. She became impatient, repeated herself without answering the question, and her tone became rude and unprofessional. When I tried to clarify again, she simply said, "Just call when we open." The issue wasn't that my request couldn't be accommodated I completely understand policies. The disappointing part was how the conversation was handled once I asked for clarification. Team members should be trained to remain patient and understanding when customers are simply trying to understand the process for future orders. Unfortunately, because of this experience, I won't be ordering chicken from this location again. read more

This Safeway is very clean and in a great location for all of our food needs on the way to the river or lake. Food quality is good and so is the customer service. read more

Wednesday Bullhead city store 9:45pm I (customer)noticed lane 5 had water spilled on the floor covering from side to side. Before I could leave that lane another customer slipped fell hard. I turned around and asked him if he was okay. I went to self checkout associate and another two others standing by an said " there's a spill on lane 5 and customer fell pretty hard." They didn't seem to concerned and as I was self checking out the man and his family asked if they had a register open , because they had alot? They said I guess so with some additude. There was ten minutes left before close. So complaint is spill, customer in physical pain (should be okay), and additude towards customers (the slip guy). Cameras at that location should confirm. read more

The employees are not very welcoming and the store overall seems like it has bad energy to it. I would rather drive to the one in Fort Mohave because of how efficient their service is . read more

Love the variety and selection of food at BHC Safeway. Especially the seafood deli so many choices! Great shopping experience for me.

Expensive but specialty items love the ready made salads cut up fruit have not gone there as I can't walk mending broken ankle

Clean nice and the cookies were delicious . I enjoyed shopping at this store it is well stocked.. it is priced about average for a grocery store read more

I had a minor issue with my online pick up and go order. I tried resolving on the app to no avail. When I called the store Areli (spelling?) was very kind and offered to get her manager to help me. I could hear how busy it was and still she was patient and willing to help. Her manager Jake was able to solve my issue read more

Great customer service, the delis chicken tenders for the lake worked out great. Cashier was very helpful. Sushi was great, lots of good deals. Restroom was clean. read more

Management needs a lesson on customer service. Very rude and condescending. I felt like I was racially profiled by her!

Whenever I telephone the pharmacy, no one answers the phone. Today, there was an outgoing message that said that they aren't answering the phone at this time. Other pharmacies have better service. read more

Don't recommend the Starbucks . Andrew L Is the most rude barista I had came across. Spoke with the store manager Shirley that actually didn't seem to care about the complaint!!I try to stay away from this location but due to an in area o had to stop for coffee! I don't mind paying extra but I can do with out the attitude.. zzzif I could leave 0 stars o would.. I have had issues with Andrew's attitude in the summer 2024 nothing comes out of it. Don't bother anymore will not spend another time in this grocery store or Starbucks. read more

Still price gouging even after being sued and lost several times. Digital deals and clearance items are rarely honored. 1 actual cashier lane, yet 5 employees to hawk the self checkouts. $6 milk $9 eggs $9 for 8 stale donoughts, dont even bother looking at protein. prices are more than double what they should be. price gougers. read more

Digital deals never work which is false advertising. employees at self check hover and racially profile us every time we shop here. There are many things I like better here like the dairy and produce but the employees here have been driving me to Smith's for months now. Also store is gross and dirty. read more

My Dr recently moved from Las Vegas to Bullhead City. Naturally, I followed her because she's amazing. She sent 2 prescriptions to the Safeway pharmacy. Then I met Jason. He works the register at the pharmacy and is an egotistical a$$hole who seems to think he is in charge of the place. Last month, he gave me such a hard time for needing pain medication. Like I was less than human. He was mean and degrading to me. At first, he was telling me to have my prescription sent to Vegas. Then he told me to go home and come back the next day. Even though he knew I lived in Vegas. He kept on and on about how they weren't going to fill it. And I should just leave. Finally, the Pharmacist ( who is an amazing human being ) stepped in and said he would take care of it. So today I went to see my Dr again in Bullhead City. She once again sent over my prescriptions to the Safeway pharmacy. I got a text msg they had been sent. So I waited about an hour before I called to make sure they got them, I also checked the app. The app showed that both prescriptions were there. I called and spoke with Jason. After getting my b-day and name, he said, " Jesus christ, I just got this in." I asked how many prescriptions there were. He said 1 for an antibiotic. I asked him if there was 1 for pain meds. He said no. That didn't make sense, but just to be sure, I called the Dr office. The receptionist said they had fax confirmation that Safeway had received the prescriptions. I went in the store. As soon as I gave Jason my name and b-day, he got agitated. He said there was no prescription for pain meds. I told him the Dr office has fax confirmation that they got it. He then changed it to they can't fill it, that I need to come back on Wednesday to speak with the manager. I asked why can't they fill it since they did last month. He said that was a " courtesy fill," and they wouldn't be able to fill any others. I asked him why I wasn't I told that last month. To which he said " someone should have told you." I pointed out that JASON should have told me since he was the person I dealt with. He then went on to explain if they were going to fill these prescriptions, they needed to fill ALL my prescriptions. I was more than a little confused since they had all my prescriptions. He told me I needed to have 4 or 5 more prescriptions before they could fill any. I was dumbfounded. I don't take anything else. Jason kept pushing about other prescriptions and needing the managers approval. I stated, " You're penalizing me because I don't take other meds." Finally, the Pharmacist stepped in, took over the computer, and asked a couple of questions. Do you take blood pressure meds? No. Do you have high cholesterol? No. Are you diabetic, no. I told him I can't believe I'm being punished for being healthy!! The Pharmacist told me he would have it ready at 3. Oh boy, was Jason mad! When I came back to pick up my meds, he was slamming the bottles on the counter. The only thing he said to me was, " We won't be filling anymore prescriptions for you." JASON made me feel like a horrible person. He implied I was lying about having other prescriptions. He acted like I was a drug addict and scum. Jason is a horrible bully. He really shouldn't have a customer facing job. No matter the situation you don't start an encounter with aggression and hostility. Bullying 56 yr old women isn't a great look. read more

You better be careful when online ordering from them they will take your Money and say they don't have a driver and then want to take 3-5 days to give you your money back. Thanks for ruining my brunch This has Happened twice. I know you don't care but you have lost a customer. I'm ordering from Walmart going forward read more

Lisa was outstanding. Very helpful and a good worker - she got me a discount from 85 to only 14

Great place to shop especially on the digital deals super helpful staff that's extremely considerate of their customers

The store gets really busy so be careful parking seems like the busiest section of road in town. The store is always clean and well stocked they take pride in the produce section it always looks good. I get chicken wings almost every time I go there maybe the best I've tasted at $7.99 a pound there a little high but great tasting. The deli chicken is also really good read more

Safeway - Tomahawk steak - Grocery Near Me - Bullhead City, Arizona

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I ordered a cake for my friend's birthday. I asked for an Italian creme cake with raspberry filling from one of the women that said she baked the cakes. I asked for happy birthday and my friend's name. I got a cake that just said happy birthday. Whip creme filling. I'm so angry about it. I pulled out the cake order and low and behold. No filling checked on the order. I spent time with the employee going over what I wanted. Always check out what they write down on your yellow copy. It was a simple order and the employee acted like she took down the correct filling. I am old and I should have known better than to think the employee could write down my simple order. Terrible service and I will never order a cake from here again. A big waste of my time and my money. read more

I had posted a review re the baked chicken I purchased at the Bullhead City AZ location. It was horrible. However I immediately received a response from the store manager apologizing offering compensation. They more than compensated me in a professional manner. Thank you ? Amy. for your gracious response. You have a customer for a long time read more

I do not get it some of the employees are nice and helpful but majority of them are rude & crude. You got some good deals on some items each week but majority of the items are more expensive than Walmart or Smith. Many times I check my receipt before I live and many time the prices does not match what is posted on the shelve. Many of their sale items such as buy 1 get one free, all they do is mark up that item so it is the same price for the two and yet you are buying two. Scam! They also have very small name tags so it is impossible to get their names, not that it matters since I think no one really cares. read more

This REVIEW is STRICTLY for Felicia V and Stephaine S. I live in California and come to Bullhead City once a month. These young ladies are so awesome. Walk in they greet me with a nice smile. They know my drink right away. again I live in California and they could care less they never get my drinks right. HERE in a small town it never wrong . These girls get my drinks right they do it with a smile and I think they need a raise. Thank you for your awesome customer service. My husband and I really appreciate you. Judy with the black tea . read more

The skinny white lady working in the deli section on June 25, 2023 refused to sell our family fried chicken. She was being really nasty about it telling us that we can only purchase a certain amount and that they have a limit on how many pieces can be purchased per customer when her co worker possibly her supervisor had already told her that it was ok for us to purchase the amount we asked for which was only a few over her (LIMIT). She got nasty and refused to serve us because I noticed a better deal and I wanted to change my order but all of this took place before she even got started preparing our order. Never again will we be doing business at this location. I wouldn't even give this type of customer service a 1 star rating. read more

An overpriced; yet convenient market to shop! Most items are $several dollars higher then Walmart or Smiths. However; the majority of customers are seniors that can barely drive and hardly see. A great selection of meats, poultry, seafood at fair and sometimes reasonable prices on occasions. Nice produce as compared to other local markets. Yes, one can find good deals by using coupons; which take time . The market is kept clean; though, not always maintained as it should. read more

I went in to make a purchase, it shows a price tag as with all things, so I picked up the single product and waited in a BIG line on thanksgiving day. I get to self checkout, scan the product, and it shows as $3 more expensive. I ask the employee in self checkout what I should do and he calls over this young female employee to price check it. It was obvious she didn't care about doing her job as she complained aloud when walking away stating "ugh if I can even find it" with the body language to match the difficult challenge she perceived to have ahead. Being a 12 pack of Bud Light, it's really not difficult to find so I suspected right away she was going to give little to no effort after she displayed the grief of having to do something she is actually paid to do. Of course she returns to tell the wrong price to the employee. I then have to leave the check out and go back to snap a picture of the obvious price tag that shows the obvious advertised price just to wait in a big line all over again just to buy one thing for one advertised price. It was accepted afterwards as the price tag was pretty clear, and while the guy was nice I really can't believe anyone would get hired that hates to work so much that even using their eyes/attention span is "ugh" and they can't even do that correctly. read more

This is for the kid that works at Starbucks Andrew. Absolutely has no personality. I can't believe the difference from the day girls to the afternoon crew. He is slow and no customer service. I think I'm gonna start going to the Starbucks next to Lowe's. read more

This place doesn't even deserve a one star. Service here is so horrible. I went in to buy a cake for my daughter to surprise her with something small and had to wait half an hour to be attended there was no one taking orders. I had asked politely about the cake flavor and lady was being very rude about it and gave me the wrong cake. So sad my daughter couldn't get the birthday she liked because of this problem. Safeway please do better. read more

Recently moved here. Went to Safeway to load up on groceries. Had trouble getting the digital deals to work ony phone. Went to customer service they showed me how to do it right. Downloaded 4 digital deals about $8.50 in savings. Pretty crowded. Went to checkout 2 checkers and self checkout were open. I was 3rd in line. After about 5 min checker next to us yells out I'm open. As I go to get in her line another new customer jumps ahead of me. Not courteous but then again checker said I'm open instead of next person. As the new checker tries to ring up my order she says her computers down. Takes about 10 min to get it corrected. In the end after checkout I was not given the digital deals. Went to customer service showed my Safeway app they acknowledged that they were on my phone but for some odd reason didn't work. She said I probably put wrong phone number in but I showed her I got discounts on everything else for being a Safeway customer. Said next time have checker scan my customer app. Gave me my $8.50. no I'm sorry. Or any kind of apologies not very friendly. Checkout took over 25 minutes read more

The reason I am giving this a one star is because the staff was polite. Lots of empty shelves, dirty, and a very bad stench inside.

I love this location! I live in Henderson, NV but try and get here every time I visit Laughlin. I grew up on Safeway stores and we don't have them here anymore (Vons is basically the same thing, however.) This location is pretty clean and very well kept. The shopping experience is always great. I always have to pick up Safeway Select items just to bring the home and smile at them when I eat them. lol! read more

We are staying in hotel across the river and stopped to get some fresh fruit. The rotten meat smells that hit us on entering caused gagging and we left immediately. There's no way I could eat ANYTHING that came from a place that smelled that bad! read more

I came in for a quick alcohol run at 12:56am, mind you they closest 1am.the cashier there was so nice& friendly I forgot her name though! We were in&out right at closing. read more

I don't have an issue with product quality here. My only annoyance is EVERY SINGLE TIME I shop here, the cashier says "Thank you Ms Santos", which is my ex husbands last name. My debit and credit cards clearly show my correct last name on the receipt, yet they keep using the name from my very old rewards card that I swipe. Ugh. As if I wanted to be reminded of my ex husband every time I shop here. I will admit that is about 85% of why I drag my feet into shopping here. I have to sign up for a new card just for them to stop addressing me incorrectly? What about, "Thanks so much for stopping by. Have a nice day." Other than that, aisles are clean, products are fresh. Everything is easy to find. IMO, it is a little pricier than Smith's down the way, but since it is closer to my home, I consider it a convenience fee. Im pleased with the product brands & selection here. I appreciate them staying open late. read more

So, I have been shopping at this Safeway in Bullhead City on and off for 2 1/2 years. It is crowded a lot of the time, the parking lot is always crowded, and there are a LOT of river guys in BIG trucks in a hurry...so the clientele is the problem, NOT the store or the employees in my humble opinion. On 3 occasions now an employee has stopped the line so that she could help me with the coupons I came there for in the FIRST place. It's NOT easy to navigate sale shopping and digital coupons etc, so when the lady checkers will actually help you out it's a 5+ star experience FOR SURE! Groceries are expensive and Safeway isn't my first choice for daily shopping, (for canned goods and frozen items and fresh chicken maybe Smart and Final or Walmart,) BUT it's the ONLY choice when you want to get everything you need in ONE trip. The selection is great. There is a FULL SERVICE butcher, and USDA CHOICE beef, chicken is cheaper from the butcher. The prices are a little high on your everyday items, so you had better navigate the coupons on the app on your phone if you want to get a break. The produce is beautiful, and they have all the brand name soups and salsas and seasonings and condiments you won't always find at other stores. The store is clean and layout is pretty good. The fried chicken and deli items are great. Yeah, a LOT of times there will be only 2 checkers unless you want to go to self-check, and I don't. I don't work there! So you have to be prepared to wait for full service anymore there. The part time river rats and and tourists descend on this place like flies early in the day and buy up all the half and half creamer for coffee. Now that I know that, I know I have to get there early if I need half and half. Lucerne is good, and the Shamrock from a local dairy is good. I don't like the bargain brands on dairy products and Safeway delivers...if you get there early. The sales are good IF YOU CAN FIGURE out the coupons on your phone. I literally have to check the receipt every time I shop there to MAKE SURE i got the coupon price and I stop, and check the receipt BEFORE I leave the store. I just pull my cart over and look. I have to open my phone app in the parking lot BEFORE I set foot in the store and clip the coupons. AND the coupon prices don't calculate on the screen so you literally CANNOT monitor prices while the checker is scanning them! Bastards! All the stores are doing that now and ALL grocery stores make millions $$$$ per year on overrings, so you had better check that damned receipt BEFORE you leave the store and immediately show customer service what you bought and your coupons. That's just how it is now. That said, there are a LOT of retired folks on a fixed income in Bullhead City and I feel the lady employees go above and beyond to help them get the discounts they desperately need. For that, I am grateful, and those ladies deserve KUDOS! Checkers don't always load the bags into the carts anymore, not anywhere. For some of us, it's hard to load all those things into the basket, then we have to load them into the car, then we have to carry them all into the house and sometimes there are stairs. So, I long for the days when the checkers had baggers, and the baggers did carry outs regularly - they still do by the way at Vons in Long Beach CA and Ralphs. Those guys aren't supposed to accept tips but it's worth the $5 tip to me not to have to load up heavy Cokes and water etc even though I just spend 30 minutes of my life on those discounts. Anyway, THIS particular Safeway deserves 5 stars by Bullhead City standards, it is clean, full service butcher and deli, beautiful produce, has everything, and the female employees will help you get your discount if you ask politely. read more

The prices are outrageous..... if it's in stock, meth heads begging for money by the door and parking lot, the cashiers don't even say hello they just start ringing you up- it's sad but not unexpected at the same time! read more

We're driving through town and not really seeing a grocery store of any kind, when the Safeway pops up. We haven't seen a Safeway in a while, in Vegas we have Von's. So we stop in. The store is huge and very well stocked, they have beautiful fruits and veggies, and the bakery is great. Nice clean store. read more

The Good: Excellent product inventory. The best selection of products (bar none) of any grocery store in Bullhead City, particularly upper-end items frequently unavailable in chain stores. They stock everything you need and then some. If you can't find what you're looking for at any of the other local grocery outlets, try here. I was elated to find they carried seasonally available Leinenkugel Octoberfest Beer from Chippewa Falls, WI. Although the produce section here is otherwise excellent, two items I haven't been able to find at this location are Arrugula and fresh Basil The Bad: Prices are extremely high compared to similar grocery store chains. I found that particularly true for mundane items frequently purchased by most shoppers, and also for butcher prepared meat products, e.g., Rib Eye and Filet Mignon steaks. The Ugly: When busy the parking lot is a mess. If you are buying a fair amount of items and have no desire to practice your grocery bagging skills, you'll find the checkout lines inconveniently located in terms of shopping traffic patterns. Those lines also tend to be long due to the lack of enough checkers for the store's volume. If you are only buying a few items, they do have self-checkout. Many of the store's aisles are a little too narrow, especially near the checkout area where customers regularly back up into those aisles. read more

05.24.14 Beautiful and clean with great service. Their sister store is Vons, so you can use your Von's club card here instead of creating a new one with them! read more